nursing home in Luck, WI
United Pioneer Home
623 S Second St, Luck, WI 54853 · (715) 472-2164
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
United Pioneer Home at a glance
United Pioneer Home is a 50-bed non-profit nursing home in Luck, Wisconsin (Polk County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Wisconsin average of 3.
Residents receive about 4.9 hours of nursing care per day (0.9 of them from registered nurses), better than the state average of 4.2 hours.
Its most recent standard health inspection (September 24, 2025) found 6 health citations. The Wisconsin average is 9.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 45% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 50
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- November 1, 2004
- Resident/family council
- Resident
- County
- Polk County
- CMS Certification Number
- 525680
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.1 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.1 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.87 hrs | 4.21 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.93 hrs | 0.99 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.42 hrs | 2.58 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.50 hrs | 3.77 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 45% | 46.9% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 50% | 39.7% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 54 | 100.3 | 80.6 | Better |
Penalties
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $48,150 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 50 | 77 | 107 | |
| Average residents per day | 44 | 55 | 86 | |
| Occupancy | 88% | 74% | 80.9% |
Long-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5% | 3.3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1% | 5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 25.3% | 15.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 11.7% | 2.7% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 19% | 2.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 17.6% | 16.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 13.6% | 18.4% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 5.6% | 5.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 5.2% | 5.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 10% | 16.9% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 22.7% | 24.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 95.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 93.3% | 86.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 24 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 24, 2025 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected October 1, 2025 |
| September 24, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 17, 2025 |
| September 24, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | E Potential harm, pattern | Corrected October 17, 2025 |
| September 24, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected October 17, 2025 |
| September 24, 2025 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected October 17, 2025 |
| September 24, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected October 17, 2025 |
| September 24, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected October 17, 2025 |
| August 29, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected October 17, 2025 |
| July 10, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | F Potential harm, widespread | Corrected August 10, 2024 |
| July 10, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected August 10, 2024 |
| July 10, 2024 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | C No harm, widespread | Corrected August 10, 2024 |
| July 10, 2024 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | F Potential harm, widespread | Corrected August 10, 2024 |
| July 10, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected August 10, 2024 |
| July 10, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected August 10, 2024 |
| July 10, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected August 10, 2024 |
| July 10, 2024 Standard | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | D Potential harm, isolated | Corrected August 10, 2024 |
| July 10, 2024 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected August 10, 2024 |
| July 10, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected August 10, 2024 |
| July 10, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected August 10, 2024 |
| May 7, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 7, 2024 |
| May 7, 2024 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected June 7, 2024 |
| August 2, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected September 2, 2023 |
| August 2, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected September 2, 2023 |
| August 2, 2023 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | F Potential harm, widespread | Corrected September 2, 2023 |
| August 2, 2023 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected September 2, 2023 |
| August 2, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected September 2, 2023 |
| August 2, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 2, 2023 |
| August 2, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected September 2, 2023 |
| August 2, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected September 2, 2023 |
| August 2, 2023 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected September 2, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $0 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 29, 2025 | Payment Denial | 21 days from September 26, 2025 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ANDRESS, JAY Individual | adp of the snf | NOT APPLICABLE | 02/18/2026 |
| ROESCHEN'S HEALTHCARE LLC Organization | adp of the snf | NOT APPLICABLE | 05/23/2025 |
| SCHULTZ, WILLIAM Individual | adp of the snf | NOT APPLICABLE | 02/15/2025 |
| ADAIR, CRAIG Individual | corporate director | NOT APPLICABLE | 06/12/2006 |
| ANDRESS, JAY Individual | corporate director | NOT APPLICABLE | 12/05/2018 |
| GILHOI, SUE Individual | corporate director | NOT APPLICABLE | 06/12/2023 |
| JOHNSON, DALE Individual | corporate director | NOT APPLICABLE | 02/17/2004 |
| PROSE, DONALD Individual | corporate director | NOT APPLICABLE | 06/12/2017 |
| ROWE, BRUCE Individual | corporate director | NOT APPLICABLE | 06/10/2024 |
| BROTEN, MICHAEL Individual | corporate officer | NOT APPLICABLE | 08/01/2023 |
| GLAIM, STEVE Individual | corporate officer | NOT APPLICABLE | 06/28/2016 |
| JORGENSEN, BARBARA Individual | corporate officer | NOT APPLICABLE | 09/03/2024 |
| ANDRESS, JAY Individual | operational/managerial control | NOT APPLICABLE | 12/05/2018 |
| QUICK, JANE Individual | operational/managerial control | NOT APPLICABLE | 02/12/2015 |
| ROESCHEN'S HEALTHCARE LLC Organization | operational/managerial control | NOT APPLICABLE | 02/15/2025 |
| SCHULTZ, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 02/15/2015 |
| UNITED PIONEER HOME INC Organization | operational/managerial control | NOT APPLICABLE | 02/17/2025 |
| UNITED PIONEER HOME INC Organization | trustee of the snf | NOT APPLICABLE | 02/17/2025 |
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Willow Ridge Healthcare
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Frequently asked questions
What is United Pioneer Home's rating?
United Pioneer Home has 4 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.
How many inspection citations did United Pioneer Home receive?
Its most recent standard health inspection found 6 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.
Does United Pioneer Home accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns United Pioneer Home?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is United Pioneer Home and how do I contact it?
United Pioneer Home is at 623 S Second St, Luck, WI 54853. Phone: (715) 472-2164.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.