nursing home in New Holstein, WI

Homestead Health Services

1712 Monroe St, New Holstein, WI 53061 · (920) 898-4296

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★3
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Homestead Health Services at a glance

Homestead Health Services is a 50-bed for-profit nursing home in New Holstein, Wisconsin (Calumet County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Wisconsin average of 3.

Residents receive about 3.8 hours of nursing care per day (1 of them from registered nurses), worse than the state average of 4.2 hours.

Its most recent standard health inspection (March 10, 2026) found 9 health citations. The Wisconsin average is 9.5.

Federal regulators fined it 2 times in the past three years, totaling $79,927.

Nursing staff turnover is 50% per year (state average 46.9%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
50
Certified for
Medicare and Medicaid
Chain / affiliated entity
North Shore Healthcare
Medicare-certified since
September 1, 1994
Resident/family council
Resident
County
Calumet County
CMS Certification Number
525546

Ratings

MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53 / 53 / 5Average
Health inspection rating ⓘ (higher is better)2 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)3 / 53.6 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)5 / 53 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 53.1 / 53.8 / 5Better

Staffing

This facility3.76 hrsWisconsin average4.21 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.76 hrs4.21 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)1.05 hrs0.99 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.01 hrs2.58 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.26 hrs3.77 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)50%46.9%45.8%Worse
Registered nurse turnover (yearly) (lower is better)42.9%39.7%42.9%Average
Administrators who left in the past year (lower is better)211Worse

Inspections

This facility9Wisconsin average9U.S. average9
Health citations in the most recent inspection: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)999Average
Citations from complaint investigations (latest cycle) (lower is better)343Worse
Weighted health inspection score ⓘ (lower is better)86.8100.380.6Worse

Penalties

This facility2Wisconsin average1U.S. average1
Fines in the past 3 years: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)211Worse
Total fines in the past 3 years (lower is better)$79,927$48,150$30,972Worse
All federal penalties in the past 3 years (lower is better)211Worse

Size

MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Certified beds5077107
Average residents per day215586
Occupancy42.2%74%80.9%

Long-stay residents

This facility5.3%Wisconsin average3.3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)5.3%3.3%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)4.7%5%4.6%Average
Long-stay residents given antipsychotic medication (lower is better)8.8%15.8%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)2.7%2.7%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0%2.1%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)10.2%16.1%13.9%Better
Long-stay residents who lose too much weight (lower is better)7.9%5.1%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)7.4%5.7%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)15.9%16.9%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)45.4%24.6%19%Worse
Long-stay residents given a flu vaccine (higher is better)100%95%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)98.7%95.7%93.6%Better

Short-stay residents

This facility2%Wisconsin average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)2%1.2%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)86.7%82.2%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)88.2%86.5%82%Better

Inspection citations

State inspectors cited this home for 35 health deficiencies and 21 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 1 rated "immediate jeopardy".

DateCitationSeverityStatus
March 10, 2026
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
F
Potential harm, widespread
Corrected April 9, 2026
March 10, 2026
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected April 9, 2026
March 10, 2026
Fire safety
Have elevators that firefighters can control in the event of a fire.
Services Deficiencies · Tag K0531
F
Potential harm, widespread
Corrected April 9, 2026
March 10, 2026
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected April 9, 2026
March 10, 2026
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected April 9, 2026
March 10, 2026
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected April 9, 2026
March 10, 2026
Standard
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
E
Potential harm, pattern
Corrected April 9, 2026
March 10, 2026
Standard
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights Deficiencies · Tag F0559
D
Potential harm, isolated
Corrected April 9, 2026
March 10, 2026
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected April 9, 2026
March 10, 2026
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected April 9, 2026
March 10, 2026
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected April 9, 2026
January 21, 2026
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected February 20, 2026
September 12, 2025
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected October 10, 2025
September 12, 2025
Complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Tag F0552
D
Potential harm, isolated
Corrected October 10, 2025
June 27, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected July 24, 2025
June 27, 2025
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected July 24, 2025
December 10, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected January 22, 2025
December 10, 2024
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected January 7, 2025
December 10, 2024
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected January 7, 2025
December 10, 2024
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
F
Potential harm, widespread
Corrected January 7, 2025
December 10, 2024
Fire safety
Provide family notifications of emergency plan.
Emergency Preparedness Deficiencies · Tag E0035
F
Potential harm, widespread
Corrected January 7, 2025
December 10, 2024
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
F
Potential harm, widespread
Corrected January 7, 2025
December 10, 2024
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
F
Potential harm, widespread
Corrected January 7, 2025
December 10, 2024
Fire safety
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies · Tag K0232
E
Potential harm, pattern
Corrected January 7, 2025
December 10, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected January 7, 2025
December 10, 2024
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
E
Potential harm, pattern
Corrected January 7, 2025
December 10, 2024
Fire safety
Have restrictions on the use of highly flammable decorations.
Miscellaneous Deficiencies · Tag K0753
E
Potential harm, pattern
Corrected January 7, 2025
December 10, 2024
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
J
Immediate jeopardy, isolated
Corrected January 7, 2025
December 10, 2024
Standard
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · Tag F0882
F
Potential harm, widespread
Corrected January 7, 2025
December 10, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected January 7, 2025
December 10, 2024
Standard
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
E
Potential harm, pattern
Corrected January 7, 2025
December 10, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected January 7, 2025
December 10, 2024
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected January 7, 2025
December 10, 2024
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected January 7, 2025
December 10, 2024
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected January 7, 2025
December 10, 2024
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected January 7, 2025
December 10, 2024
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected January 7, 2025
December 10, 2024
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected January 7, 2025
December 10, 2024
Standard
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · Tag F0770
D
Potential harm, isolated
Corrected January 7, 2025
December 10, 2024
Standard
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Tag F0947
D
Potential harm, isolated
Corrected January 7, 2025
December 10, 2024
Standard
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected January 7, 2025
December 10, 2024
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected January 7, 2025
December 10, 2024
Standard
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected January 7, 2025
December 10, 2024
Standard
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Tag F0582
D
Potential harm, isolated
Corrected January 7, 2025
December 10, 2024
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected January 7, 2025
August 16, 2023
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected August 25, 2023
August 16, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected September 11, 2023
August 16, 2023
Fire safety
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912
D
Potential harm, isolated
Corrected August 17, 2023
August 16, 2023
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
D
Potential harm, isolated
Corrected September 16, 2023
August 16, 2023
Fire safety
Have elevators that firefighters can control in the event of a fire.
Services Deficiencies · Tag K0531
C
No harm, widespread
Corrected September 11, 2023
August 16, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected September 15, 2023
August 16, 2023
Standard
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
D
Potential harm, isolated
Corrected September 15, 2023
August 16, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected September 15, 2023
August 16, 2023
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected September 15, 2023
August 16, 2023
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
D
Potential harm, isolated
Corrected September 15, 2023
August 16, 2023
Standard
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · Tag F0882
C
No harm, widespread
Corrected September 15, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 2 federal penalties in the past three years, including $79,927 in fines.

DatePenaltyAmount / length
June 27, 2025Fine$24,840
December 10, 2024Fine$55,087

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
NSHR OPERATIONS LLC
Organization
5% or greater direct ownership interest100%10/01/2019
ARROWHEAD 123 LLC
Organization
5% or greater indirect ownership interest10%10/01/2019
MILLS, DAVID
Individual
5% or greater indirect ownership interest18%10/01/2019
THE LANE MORRELL BOWEN TRUST
Organization
5% or greater indirect ownership interest10%10/01/2019
CIBC BANK USA
Organization
5% or greater mortgage interestNOT APPLICABLE12/31/2024
CIBC BANK USA
Organization
5% or greater security interestNOT APPLICABLE12/31/2024
ARROWHEAD 123 LLC
Organization
adp of the snfNOT APPLICABLE12/01/2019
BAUMANN, TROY
Individual
adp of the snfNOT APPLICABLE12/01/2019
BEINE, ANDREW
Individual
adp of the snfNOT APPLICABLE02/01/2023
BELONGIA, CHRISTINA
Individual
adp of the snfNOT APPLICABLE12/01/2019
CLIFTONLARSONALLEN LLP
Organization
adp of the snfNOT APPLICABLE06/06/2025
CONTINUUM THERAPY PARTNERS LLC
Organization
adp of the snfNOT APPLICABLE06/06/2025
GEE, DARREN
Individual
adp of the snfNOT APPLICABLE11/30/2021
GREER, LAUREN
Individual
adp of the snfNOT APPLICABLE11/29/2023
HOEHN, JEFFREY
Individual
adp of the snfNOT APPLICABLE12/01/2019
KAYMEN, STANLEY
Individual
adp of the snfNOT APPLICABLE04/20/2026
NORTH SHORE HEALTHCARE LLC
Organization
adp of the snfNOT APPLICABLE06/06/2025
NSH 1712 MONROE STREET LLC
Organization
adp of the snfNOT APPLICABLE12/01/2019
NSH REHAB LLC
Organization
adp of the snfNOT APPLICABLE06/06/2025
PATZER, COLLEEN
Individual
adp of the snfNOT APPLICABLE02/14/2023
PURTELL, BRIAN
Individual
adp of the snfNOT APPLICABLE12/01/2019
THE LANE MORRELL BOWEN TRUST
Organization
adp of the snfNOT APPLICABLE12/01/2019
WIPFLI LLP
Organization
adp of the snfNOT APPLICABLE06/06/2025
BAUMANN, TROY
Individual
corporate directorNOT APPLICABLE10/01/2019
HOEHN, JEFFREY
Individual
corporate directorNOT APPLICABLE10/01/2019
BAUMANN, TROY
Individual
operational/managerial controlNOT APPLICABLE12/01/2019
BEINE, ANDREW
Individual
operational/managerial controlNOT APPLICABLE02/01/2023
BELONGIA, CHRISTINA
Individual
operational/managerial controlNOT APPLICABLE12/01/2019
CLIFTONLARSONALLEN LLP
Organization
operational/managerial controlNOT APPLICABLE12/01/2019
CONTINUUM THERAPY PARTNERS LLC
Organization
operational/managerial controlNOT APPLICABLE03/01/2025
GEE, DARREN
Individual
operational/managerial controlNOT APPLICABLE11/30/2021
GREER, LAUREN
Individual
operational/managerial controlNOT APPLICABLE11/29/2023
HOEHN, JEFFREY
Individual
operational/managerial controlNOT APPLICABLE12/01/2019
KAYMEN, STANLEY
Individual
operational/managerial controlNOT APPLICABLE04/20/2026
NORTH SHORE HEALTHCARE LLC
Organization
operational/managerial controlNOT APPLICABLE12/01/2019
NSH REHAB LLC
Organization
operational/managerial controlNOT APPLICABLE03/01/2025
PATZER, COLLEEN
Individual
operational/managerial controlNOT APPLICABLE02/14/2023
PURTELL, BRIAN
Individual
operational/managerial controlNOT APPLICABLE12/01/2019
WIPFLI LLP
Organization
operational/managerial controlNOT APPLICABLE02/01/2025

Other nursing homes near Homestead Health Services

  1. Willowdale Health Services

    1610 Hoover St, New Holstein, WI 53061 · under 1 mi

    For-profit · 49 beds · Part of North Shore Healthcare

    ★★★★★3Average
  2. Rocky Knoll Health Care

    N7135 Rocky Knoll Parkway, Plymouth, WI 53073 · 11.8 mi

    Government · 149 beds

    ★★★★★3Average
  3. Plymouth Health Services

    916 E Clifford St, Plymouth, WI 53073 · 15.4 mi

    For-profit · 50 beds · Part of North Shore Healthcare

    ★★★★★1Much below average
  4. Sheboygan Senior Community INC

    3505 County Road Y, Sheboygan, WI 53083 · 19.3 mi

    Non-profit · 60 beds

    ★★★★★1Much below average
  5. Complete Care at Manitowoc LLC

    2021 S Alverno Rd, Manitowoc, WI 54220 · 19.5 mi

    For-profit · 150 beds · Part of Complete Care

    ★★★★★4Above average
  6. Avina on Division

    517 E Division St, Fond Du Lac, WI 54935 · 20.3 mi

    For-profit · 50 beds · Part of Avina Healthcare

    ★★★★★1Much below average

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Frequently asked questions

What is Homestead Health Services's rating?

Homestead Health Services has 3 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.

How many inspection citations did Homestead Health Services receive?

Its most recent standard health inspection found 9 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.

Does Homestead Health Services accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Homestead Health Services?

It is for profit - corporation and part of North Shore Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Homestead Health Services and how do I contact it?

Homestead Health Services is at 1712 Monroe St, New Holstein, WI 53061. Phone: (920) 898-4296.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.