nursing home in Plymouth, WI

Plymouth Health Services

916 E Clifford St, Plymouth, WI 53073 · (920) 893-4777

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★3
  • Quality measures★★★★★1

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Plymouth Health Services at a glance

Plymouth Health Services is a 50-bed for-profit nursing home in Plymouth, Wisconsin (Sheboygan County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the Wisconsin average of 3.

Residents receive about 3.8 hours of nursing care per day (1 of them from registered nurses), worse than the state average of 4.2 hours.

Its most recent standard health inspection (August 20, 2025) found 10 health citations. The Wisconsin average is 9.5.

It has not received a federal fine in the past three years.

Nursing staff turnover is 73.1% per year (state average 46.9%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
50
Certified for
Medicare and Medicaid
Chain / affiliated entity
North Shore Healthcare
Medicare-certified since
January 1, 2006
Resident/family council
Resident
County
Sheboygan County
CMS Certification Number
525685

Ratings

MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 53 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)3 / 53.6 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)1 / 53 / 53.6 / 5Worse
Long-stay quality rating (higher is better)1 / 53.1 / 53.8 / 5Worse

Staffing

This facility3.83 hrsWisconsin average4.21 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.83 hrs4.21 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)1.03 hrs0.99 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.01 hrs2.58 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.36 hrs3.77 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)73.1%46.9%45.8%Worse
Registered nurse turnover (yearly) (lower is better)85.7%39.7%42.9%Worse
Administrators who left in the past year (lower is better)111Worse

Inspections

This facility10Wisconsin average9U.S. average9
Health citations in the most recent inspection: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)1099Worse
Citations from complaint investigations (latest cycle) (lower is better)343Worse
Weighted health inspection score ⓘ (lower is better)88100.380.6Worse

Penalties

This facility0Wisconsin average1U.S. average1
Fines in the past 3 years: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$48,150$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Certified beds5077107
Average residents per day205586
Occupancy39%74%80.9%

Long-stay residents

This facility12.1%Wisconsin average3.3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)12.1%3.3%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)4%5%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)38.1%15.8%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)3%2.7%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)4.9%2.1%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)13.2%16.1%13.9%Average
Long-stay residents who lose too much weight (lower is better)7.5%5.1%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)10.3%5.7%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)24.5%16.9%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)23.1%24.6%19%Worse
Long-stay residents given a flu vaccine (higher is better)95.7%95%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)95.5%95.7%93.6%Average

Short-stay residents

This facility2.2%Wisconsin average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)2.2%1.2%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)63.6%82.2%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)63.2%86.5%82%Worse

Inspection citations

State inspectors cited this home for 38 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
July 8, 2026
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected July 30, 2026
July 8, 2026
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected July 30, 2026
July 1, 2026
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected July 31, 2026
August 20, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected September 19, 2025
August 20, 2025
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected September 19, 2025
August 20, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected September 19, 2025
August 20, 2025
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
F
Potential harm, widespread
Corrected September 19, 2025
August 20, 2025
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected September 11, 2025
August 20, 2025
Fire safety
Meet other general requirements that are deficient.
Egress Deficiencies · Tag K0300
D
Potential harm, isolated
Corrected September 19, 2025
August 20, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected September 11, 2025
August 20, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected September 19, 2025
August 20, 2025
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
D
Potential harm, isolated
Corrected September 19, 2025
August 20, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected September 19, 2025
August 20, 2025
Standard
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Tag F0814
F
Potential harm, widespread
Corrected September 19, 2025
August 20, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected September 19, 2025
August 20, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected September 19, 2025
August 20, 2025
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected September 19, 2025
August 20, 2025
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected September 19, 2025
August 20, 2025
Standard
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
D
Potential harm, isolated
Corrected September 19, 2025
July 10, 2025
Complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
D
Potential harm, isolated
Corrected August 1, 2025
October 9, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected November 1, 2024
August 26, 2024
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected September 23, 2024
August 26, 2024
Complaint
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected September 23, 2024
August 26, 2024
Complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected September 23, 2024
July 31, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected August 31, 2024
June 26, 2024
Fire safety
Have elevators that firefighters can control in the event of a fire.
Services Deficiencies · Tag K0531
D
Potential harm, isolated
Corrected July 29, 2024
June 26, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected July 29, 2024
June 26, 2024
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
D
Potential harm, isolated
Corrected July 29, 2024
June 26, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected July 29, 2024
June 26, 2024
Standard
Give the resident's representative the ability to exercise the resident's rights.
Resident Rights Deficiencies · Tag F0551
D
Potential harm, isolated
Corrected July 29, 2024
June 26, 2024
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
D
Potential harm, isolated
Corrected July 29, 2024
June 26, 2024
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
D
Potential harm, isolated
Corrected July 29, 2024
June 26, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected July 29, 2024
June 26, 2024
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
D
Potential harm, isolated
Corrected July 29, 2024
June 26, 2024
Standard
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · Tag F0806
D
Potential harm, isolated
Corrected July 29, 2024
June 26, 2024
Standard
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Resident Assessment and Care Planning Deficiencies · Tag F0646
D
Potential harm, isolated
Corrected July 29, 2024
June 10, 2024
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected July 1, 2024
March 19, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected April 19, 2024
March 19, 2024
Complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
D
Potential harm, isolated
Corrected April 19, 2024
March 19, 2024
Complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
D
Potential harm, isolated
Corrected April 19, 2024
March 19, 2024
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected April 19, 2024
March 19, 2024
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected April 19, 2024
March 19, 2024
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected April 19, 2024
March 19, 2024
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected April 19, 2024
May 10, 2023
Fire safety
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916
F
Potential harm, widespread
Corrected June 2, 2023
May 10, 2023
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected June 2, 2023
May 10, 2023
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected June 2, 2023
May 10, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected June 2, 2023
May 10, 2023
Standard
Provide appropriate foot care.
Quality of Life and Care Deficiencies · Tag F0687
D
Potential harm, isolated
Corrected June 2, 2023
May 10, 2023
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected June 2, 2023
May 10, 2023
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected June 2, 2023
May 10, 2023
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected June 2, 2023
May 10, 2023
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
D
Potential harm, isolated
Corrected June 2, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
NSHR OPERATIONS LLC
Organization
5% or greater direct ownership interest100%10/01/2019
ARROWHEAD 123 LLC
Organization
5% or greater indirect ownership interest10%10/01/2019
MILLS, DAVID
Individual
5% or greater indirect ownership interest18%10/01/2019
THE LANE MORRELL BOWEN TRUST
Organization
5% or greater indirect ownership interest10%10/01/2019
CIBC BANK USA
Organization
5% or greater mortgage interestNOT APPLICABLE12/31/2024
CIBC BANK USA
Organization
5% or greater security interestNOT APPLICABLE12/31/2024
ARROWHEAD 123 LLC
Organization
adp of the snfNOT APPLICABLE12/01/2019
BAUMANN, TROY
Individual
adp of the snfNOT APPLICABLE12/01/2019
BELONGIA, CHRISTINA
Individual
adp of the snfNOT APPLICABLE12/01/2019
CLIFTONLARSONALLEN LLP
Organization
adp of the snfNOT APPLICABLE06/09/2025
CONTINUUM THERAPY PARTNERS LLC
Organization
adp of the snfNOT APPLICABLE06/09/2025
GEE, DARREN
Individual
adp of the snfNOT APPLICABLE11/30/2021
GREER, LAUREN
Individual
adp of the snfNOT APPLICABLE11/29/2023
HOEHN, JEFFREY
Individual
adp of the snfNOT APPLICABLE12/01/2019
NORTH SHORE HEALTHCARE LLC
Organization
adp of the snfNOT APPLICABLE06/09/2025
NSH 916 EAST CLIFFORD STREET LLC
Organization
adp of the snfNOT APPLICABLE06/09/2025
NSH REHAB LLC
Organization
adp of the snfNOT APPLICABLE06/09/2025
PATZER, COLLEEN
Individual
adp of the snfNOT APPLICABLE02/14/2023
PURTELL, BRIAN
Individual
adp of the snfNOT APPLICABLE12/01/2019
QUEDNOW, DAWN
Individual
adp of the snfNOT APPLICABLE08/11/2025
RAMNANAN, KESHNI
Individual
adp of the snfNOT APPLICABLE12/01/2023
THE LANE MORRELL BOWEN TRUST
Organization
adp of the snfNOT APPLICABLE12/01/2019
WIPFLI LLP
Organization
adp of the snfNOT APPLICABLE06/09/2025
BAUMANN, TROY
Individual
corporate directorNOT APPLICABLE10/01/2019
HOEHN, JEFFREY
Individual
corporate directorNOT APPLICABLE10/01/2019
BAUMANN, TROY
Individual
operational/managerial controlNOT APPLICABLE12/01/2019
BELONGIA, CHRISTINA
Individual
operational/managerial controlNOT APPLICABLE12/01/2019
CIBC BANK USA
Organization
operational/managerial controlNOT APPLICABLE12/31/2024
CLIFTONLARSONALLEN LLP
Organization
operational/managerial controlNOT APPLICABLE12/01/2019
CONTINUUM THERAPY PARTNERS LLC
Organization
operational/managerial controlNOT APPLICABLE03/01/2025
GEE, DARREN
Individual
operational/managerial controlNOT APPLICABLE11/30/2021
GREER, LAUREN
Individual
operational/managerial controlNOT APPLICABLE11/29/2023
HOEHN, JEFFREY
Individual
operational/managerial controlNOT APPLICABLE12/01/2019
NORTH SHORE HEALTHCARE LLC
Organization
operational/managerial controlNOT APPLICABLE12/01/2019
NSH REHAB LLC
Organization
operational/managerial controlNOT APPLICABLE03/01/2025
PATZER, COLLEEN
Individual
operational/managerial controlNOT APPLICABLE02/14/2023
PURTELL, BRIAN
Individual
operational/managerial controlNOT APPLICABLE12/01/2019
QUEDNOW, DAWN
Individual
operational/managerial controlNOT APPLICABLE08/11/2025
RAMNANAN, KESHNI
Individual
operational/managerial controlNOT APPLICABLE12/01/2023
WIPFLI LLP
Organization
operational/managerial controlNOT APPLICABLE02/01/2025

Other nursing homes near Plymouth Health Services

  1. Rocky Knoll Health Care

    N7135 Rocky Knoll Parkway, Plymouth, WI 53073 · 3.9 mi

    Government · 149 beds

    ★★★★★3Average
  2. Sheboygan Senior Community INC

    3505 County Road Y, Sheboygan, WI 53083 · 9.9 mi

    Non-profit · 60 beds

    ★★★★★1Much below average
  3. Sheboygan Health Services

    3129 Michigan Ave, Sheboygan, WI 53082 · 11.1 mi

    For-profit · 64 beds · Part of North Shore Healthcare

    ★★★★★3Average
  4. Edenbrook Sheboygan

    3014 Erie Ave, Sheboygan, WI 53081 · 11.2 mi

    For-profit · 121 beds · Part of Eden Senior Care

    ★★★★★1Much below average
  5. Sheboygan Progressive Health Services

    1902 Mead Ave, Sheboygan, WI 53081 · 12 mi

    For-profit · 50 beds · Part of North Shore Healthcare

    ★★★★★1Much below average
  6. Meadow View Health Services

    3613 S 13th St, Sheboygan, WI 53081 · 12.5 mi

    For-profit · 50 beds · Part of North Shore Healthcare

    ★★★★★4Above average

All nursing homes in Plymouth, WI · Compare side by side

Frequently asked questions

What is Plymouth Health Services's rating?

Plymouth Health Services has 1 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.

How many inspection citations did Plymouth Health Services receive?

Its most recent standard health inspection found 10 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.

Does Plymouth Health Services accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Plymouth Health Services?

It is for profit - corporation and part of North Shore Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Plymouth Health Services and how do I contact it?

Plymouth Health Services is at 916 E Clifford St, Plymouth, WI 53073. Phone: (920) 893-4777.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.