nursing home in Marlinton, WV

Pocahontas Center

5 Everett Tibbs Road, Marlinton, WV 24954 · (304) 799-7375

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★1
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Pocahontas Center at a glance

Pocahontas Center is a 68-bed for-profit nursing home in Marlinton, West Virginia (Pocahontas County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the West Virginia average of 3.

Residents receive about 3 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.7 hours.

Its most recent standard health inspection (November 5, 2025) found 21 health citations. The West Virginia average is 11.7.

Federal regulators fined it 3 times in the past three years, totaling $193,892.

Nursing staff turnover is 63.8% per year (state average 44.1%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
68
Certified for
Medicare and Medicaid
Chain / affiliated entity
Genesis Healthcare
Medicare-certified since
February 1, 2003
Resident/family council
Resident
County
Pocahontas County
CMS Certification Number
515183

Ratings

MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 53 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.9 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)1 / 52.6 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)4 / 53.6 / 53.6 / 5Average
Long-stay quality rating (higher is better)4 / 54 / 53.8 / 5Average

Staffing

This facility3.00 hrsWest Virginia average3.67 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.00 hrs3.67 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.47 hrs0.73 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.70 hrs2.04 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.58 hrs3.17 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)63.8%44.1%45.8%Worse
Registered nurse turnover (yearly) (lower is better)88.9%42.4%42.9%Worse
Administrators who left in the past year (lower is better)211Worse

Inspections

This facility21West Virginia average12U.S. average9
Health citations in the most recent inspection: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)21129Worse
Citations from complaint investigations (latest cycle) (lower is better)633Worse
Weighted health inspection score ⓘ (lower is better)253114.180.6Worse

Penalties

This facility3West Virginia average1U.S. average1
Fines in the past 3 years: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)311Worse
Total fines in the past 3 years (lower is better)$193,892$29,505$30,972Worse
All federal penalties in the past 3 years (lower is better)311Worse

Size

MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Certified beds6887107
Average residents per day617886
Occupancy90.1%90.7%80.9%

Long-stay residents

This facility5.1%West Virginia average4.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)5.1%4.4%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)0.8%4.2%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)7.4%13.4%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)1.3%1.6%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.4%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)20.5%14.7%13.9%Worse
Long-stay residents whose walking worsened (lower is better)15.6%15.9%14.1%Worse
Long-stay residents who lose too much weight (lower is better)7.2%6.3%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)1.9%7.6%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.2%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)22.3%27%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)22.1%22.1%19%Worse
Long-stay residents given a flu vaccine (higher is better)100%97.6%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)98.3%96.4%93.6%Better

Short-stay residents

This facility2.2%West Virginia average1%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)2.2%1%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)85.7%79.4%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)83.5%79.1%82%Average

Inspection citations

State inspectors cited this home for 52 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 3 rated "immediate jeopardy".

DateCitationSeverityStatus
February 2, 2026
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected March 19, 2026
December 17, 2025
Complaint
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Nutrition and Dietary Deficiencies · Tag F0807
J
Immediate jeopardy, isolated
Corrected January 13, 2026
November 5, 2025
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
J
Immediate jeopardy, isolated
Corrected December 13, 2025
November 5, 2025
Complaint
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
F
Potential harm, widespread
Corrected December 13, 2025
November 5, 2025
Complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
F
Potential harm, widespread
Corrected December 13, 2025
November 5, 2025
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected December 13, 2025
November 5, 2025
Standard
The resident has the right to receive notices in a format and a language he or she understands.
Resident Rights Deficiencies · Tag F0574
E
Potential harm, pattern
Corrected December 13, 2025
November 5, 2025
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected December 13, 2025
November 5, 2025
Standard
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies · Tag F0847
E
Potential harm, pattern
Corrected December 13, 2025
November 5, 2025
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected December 13, 2025
November 5, 2025
Standard
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies · Tag F0553
D
Potential harm, isolated
Corrected December 13, 2025
November 5, 2025
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected December 13, 2025
November 5, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected December 13, 2025
November 5, 2025
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
D
Potential harm, isolated
Corrected December 13, 2025
November 5, 2025
Complaint
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
D
Potential harm, isolated
Corrected December 13, 2025
November 5, 2025
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected December 13, 2025
November 5, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected December 13, 2025
November 5, 2025
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected December 13, 2025
November 5, 2025
Standard
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · Tag F0627
D
Potential harm, isolated
Corrected December 13, 2025
November 5, 2025
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected December 13, 2025
November 5, 2025
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected December 13, 2025
August 1, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
F
Potential harm, widespread
Corrected September 18, 2024
August 1, 2024
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
F
Potential harm, widespread
Corrected September 18, 2024
August 1, 2024
Fire safety
Construct fire resistant interior walls.
Smoke Deficiencies · Tag K0331
D
Potential harm, isolated
Corrected September 18, 2024
August 1, 2024
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected September 18, 2024
August 1, 2024
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
C
No harm, widespread
Corrected September 18, 2024
August 1, 2024
Fire safety
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies · Tag E0006
C
No harm, widespread
Corrected September 18, 2024
August 1, 2024
Standard
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
K
Immediate jeopardy, pattern
Corrected September 5, 2024
August 1, 2024
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
F
Potential harm, widespread
Corrected September 5, 2024
August 1, 2024
Standard
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
F
Potential harm, widespread
Corrected September 5, 2024
August 1, 2024
Standard
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · Tag F0727
F
Potential harm, widespread
Corrected September 5, 2024
August 1, 2024
Standard
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · Tag F0838
F
Potential harm, widespread
Corrected September 5, 2024
August 1, 2024
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
E
Potential harm, pattern
Corrected September 5, 2024
August 1, 2024
Standard
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
E
Potential harm, pattern
Corrected September 5, 2024
August 1, 2024
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
E
Potential harm, pattern
Corrected September 5, 2024
August 1, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected September 5, 2024
August 1, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected September 5, 2024
August 1, 2024
Standard
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies · Tag F0745
D
Potential harm, isolated
Corrected September 5, 2024
August 1, 2024
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
D
Potential harm, isolated
Corrected September 5, 2024
August 1, 2024
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected September 5, 2024
August 1, 2024
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected September 5, 2024
August 1, 2024
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected September 5, 2024
August 1, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected September 5, 2024
August 1, 2024
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected September 5, 2024
August 1, 2024
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected September 5, 2024
August 1, 2024
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
D
Potential harm, isolated
Corrected September 5, 2024
August 1, 2024
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
D
Potential harm, isolated
Corrected September 5, 2024
August 1, 2024
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected September 5, 2024
August 1, 2024
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected September 5, 2024
August 1, 2024
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected September 5, 2024
August 1, 2024
Standard
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Tag F0699
D
Potential harm, isolated
Corrected September 5, 2024
August 1, 2024
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
C
No harm, widespread
Corrected September 5, 2024
February 22, 2023
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
C
No harm, widespread
Corrected March 28, 2023
February 22, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
C
No harm, widespread
Corrected March 28, 2023
February 22, 2023
Fire safety
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies · Tag K0341
C
No harm, widespread
Corrected March 28, 2023
February 22, 2023
Fire safety
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912
C
No harm, widespread
Corrected March 28, 2023
February 22, 2023
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
C
No harm, widespread
Corrected March 28, 2023
February 22, 2023
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
C
No harm, widespread
Corrected March 28, 2023
February 22, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected March 17, 2023
February 22, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected March 17, 2023
February 22, 2023
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected March 17, 2023
February 22, 2023
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected March 17, 2023
February 22, 2023
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
D
Potential harm, isolated
Corrected March 17, 2023
February 22, 2023
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
B
No harm, pattern
Corrected March 17, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 3 federal penalties in the past three years, including $193,892 in fines.

DatePenaltyAmount / length
November 5, 2025Fine$9,113
November 5, 2025Fine$8,281
August 1, 2024Fine$176,498

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
GENESIS WV HOLDINGS LLC
Organization
5% or greater direct ownership interest100%04/01/2011
FC-GEN OPERATIONS INVESTMENT LLC
Organization
5% or greater indirect ownership interest—02/02/2015
GENESIS HEALTHCARE INC
Organization
5% or greater indirect ownership interest—02/02/2015
GENESIS HEALTHCARE LLC
Organization
5% or greater indirect ownership interest—02/02/2015
GENESIS HOLDINGS LLC
Organization
5% or greater indirect ownership interest—02/02/2015
GENESIS OPERATIONS LLC
Organization
5% or greater indirect ownership interest—02/02/2015
GEN OPERATIONS II LLC
Organization
5% or greater indirect ownership interest—02/02/2015
GEN OPERATIONS I LLC
Organization
5% or greater indirect ownership interest—02/02/2015
GHC HOLDINGS LLC
Organization
5% or greater indirect ownership interest—02/02/2015
SUN HEALTHCARE GROUP INC
Organization
5% or greater indirect ownership interest—02/02/2015
WHITMAN, ARNOLD
Individual
5% or greater indirect ownership interest—02/02/2015
FAULKINER, KELBY
Individual
adp of the snfNOT APPLICABLE07/01/2021
GENESIS HEALTHCARE LLC
Organization
adp of the snfNOT APPLICABLE10/28/2025
LARSON, ANTHONY
Individual
adp of the snfNOT APPLICABLE03/26/2024
MORRIS, DIANE
Individual
adp of the snfNOT APPLICABLE12/27/2023
BERG, MICHAEL
Individual
corporate officerNOT APPLICABLE03/02/2015
BRIDGEFORD, LAURA
Individual
corporate officerNOT APPLICABLE06/01/2024
MENDELSON, AVI
Individual
corporate officerNOT APPLICABLE06/01/2024
MORRIS, DIANE
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE12/17/2025
FAULKINER, KELBY
Individual
operational/managerial controlNOT APPLICABLE07/01/2021
LARSON, ANTHONY
Individual
operational/managerial controlNOT APPLICABLE03/26/2024
MORRIS, DIANE
Individual
operational/managerial controlNOT APPLICABLE12/27/2023

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Frequently asked questions

What is Pocahontas Center's rating?

Pocahontas Center has 1 out of 5 stars on the CMS overall star rating. The average for West Virginia nursing homes is 3 stars.

How many inspection citations did Pocahontas Center receive?

Its most recent standard health inspection found 21 citations, compared with a West Virginia average of 11.7. Every citation is listed on this page with its severity.

Does Pocahontas Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Pocahontas Center?

It is for profit - corporation and part of Genesis Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Pocahontas Center and how do I contact it?

Pocahontas Center is at 5 Everett Tibbs Road, Marlinton, WV 24954. Phone: (304) 799-7375.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.