nursing home in Hot Springs, VA

The Springs Nursing & Rehab Center

167 Spring Street, Hot Springs, VA 24445 · (540) 839-2299

★★★★★5
Much above average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★4
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

The Springs Nursing & Rehab Center at a glance

The Springs Nursing & Rehab Center is a 60-bed non-profit nursing home in Hot Springs, Virginia (Bath County).

CMS gives it 5 out of 5 stars on its overall star rating, better than the Virginia average of 3.

Residents receive about 3.9 hours of nursing care per day (0.8 of them from registered nurses), close to the state average of 3.8 hours.

Its most recent standard health inspection (September 20, 2023) found 5 health citations. The Virginia average is 14.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 47.4% per year (state average 48.1%).

Facility details

Type
Nursing home
Ownership
Non Profit - Corporation
Beds
60
Certified for
Medicare and Medicaid
Medicare-certified since
September 28, 1990
Resident/family council
Resident
County
Bath County
CMS Certification Number
495220

Ratings

MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)5 / 53 / 53 / 5Better
Health inspection rating ⓘ (higher is better)4 / 52.7 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)4 / 52.4 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)5 / 53.9 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54 / 53.8 / 5Better

Staffing

This facility3.91 hrsVirginia average3.76 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Virginia and U.S. averages
MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.91 hrs3.76 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.78 hrs0.69 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.09 hrs2.07 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.49 hrs3.29 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)47.4%48.1%45.8%Average
Registered nurse turnover (yearly) (lower is better)63.6%48.2%42.9%Worse
Administrators who left in the past year (lower is better)011Better

Inspections

This facility5Virginia average14U.S. average9
Health citations in the most recent inspection: this facility vs. Virginia and U.S. averages
MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)5149Better
Citations from complaint investigations (latest cycle) (lower is better)043Better
Weighted health inspection score ⓘ (lower is better)28122.380.6Better

Penalties

This facility0Virginia average1U.S. average1
Fines in the past 3 years: this facility vs. Virginia and U.S. averages
MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$23,688$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Certified beds60113107
Average residents per day559986
Occupancy92%87.9%80.9%

Long-stay residents

This facility2.8%Virginia average3.6%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Virginia and U.S. averages
MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2.8%3.6%3.2%Better
Long-stay residents with pressure ulcers (lower is better)2%4.7%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)19%14.2%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0.9%1.6%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.4%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)7.2%14.9%13.9%Better
Long-stay residents whose walking worsened (lower is better)11.9%15.6%14.1%Better
Long-stay residents who lose too much weight (lower is better)3.1%5.4%5.2%Better
Long-stay residents with depressive symptoms (lower is better)14.8%18.7%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)34.1%20.6%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)25.5%21.8%19%Worse
Long-stay residents given a flu vaccine (higher is better)100%94%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%90.9%93.6%Better

Short-stay residents

This facility0%Virginia average1.3%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Virginia and U.S. averages
MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.3%1.6%Better
Short-stay residents given a pneumonia vaccine (higher is better)85.1%73.7%82%Average

Inspection citations

State inspectors cited this home for 16 health deficiencies and 13 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
September 20, 2023
Fire safety
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919
D
Potential harm, isolated
Corrected February 8, 2024
September 20, 2023
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
D
Potential harm, isolated
Corrected February 8, 2024
September 20, 2023
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
E
Potential harm, pattern
Corrected October 20, 2023
September 20, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected October 20, 2023
September 20, 2023
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected October 20, 2023
September 20, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected October 20, 2023
September 20, 2023
Standard
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
D
Potential harm, isolated
Corrected October 20, 2023
August 10, 2022
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected January 6, 2023
August 10, 2022
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected March 24, 2023
August 10, 2022
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected January 6, 2023
August 10, 2022
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected October 17, 2022
August 10, 2022
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
E
Potential harm, pattern
Corrected January 6, 2023
August 10, 2022
Fire safety
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies · Tag K0325
D
Potential harm, isolated
Corrected October 17, 2022
August 10, 2022
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected October 17, 2022
August 10, 2022
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected September 13, 2022
August 10, 2022
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected September 13, 2022
August 10, 2022
Standard
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected September 13, 2022
August 10, 2022
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected September 13, 2022
August 10, 2022
Standard
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Resident Rights Deficiencies · Tag F0563
D
Potential harm, isolated
Corrected September 13, 2022
August 10, 2022
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected September 13, 2022
March 23, 2021
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
E
Potential harm, pattern
Corrected May 25, 2021
March 23, 2021
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
D
Potential harm, isolated
Corrected May 25, 2021
March 23, 2021
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected May 25, 2021
March 23, 2021
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected May 25, 2021
March 23, 2021
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected April 26, 2021
March 23, 2021
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected April 26, 2021
March 23, 2021
Standard
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies · Tag F0622
D
Potential harm, isolated
Corrected April 26, 2021
March 23, 2021
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected April 26, 2021
March 23, 2021
Standard
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected April 26, 2021

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince

ownership data not available

Other nursing homes near The Springs Nursing & Rehab Center

  1. The Woodlands Health and Rehab Center

    1000 Fairview Heights, Clifton Forge, VA 24422 · 10.9 mi

    For-profit · 60 beds · Part of Commonwealth Care of Roanoke

    ★★★★★5Much above average
  2. Alleghany Health and Rehab

    1725 Main Street, Clifton Forge, VA 24422 · 11.1 mi

    For-profit · 105 beds · Part of Trio Healthcare

    ★★★★★1Much below average
  3. Brian Center of Alleghany

    100 Alleghany Regional Hospital Lane, Low Moor, VA 24457 · 12.9 mi

    For-profit · 89 beds

    ★★★★★5Much above average
  4. Pocahontas Center

    5 Everett Tibbs Road, Marlinton, WV 24954 · 21.5 mi

    For-profit · 68 beds · Part of Genesis Healthcare

    ★★★★★1Much below average
  5. White Sulphur Springs Center

    345 Pocahontas Trail, White Sulphur Spring, WV 24986 · 24.3 mi

    For-profit · 68 beds · Part of Genesis Healthcare

    ★★★★★3Average
  6. Kendal at Lexington

    160 Kendal Drive, Lexington, VA 24450 · 25.1 mi

    Non-profit · 60 beds · Part of Kendal

    ★★★★★4Above average

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Frequently asked questions

What is The Springs Nursing & Rehab Center's rating?

The Springs Nursing & Rehab Center has 5 out of 5 stars on the CMS overall star rating. The average for Virginia nursing homes is 3 stars.

How many inspection citations did The Springs Nursing & Rehab Center receive?

Its most recent standard health inspection found 5 citations, compared with a Virginia average of 14.4. Every citation is listed on this page with its severity.

Does The Springs Nursing & Rehab Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns The Springs Nursing & Rehab Center?

It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is The Springs Nursing & Rehab Center and how do I contact it?

The Springs Nursing & Rehab Center is at 167 Spring Street, Hot Springs, VA 24445. Phone: (540) 839-2299.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.