nursing home in Norfolk, VA

Autumn Care of Norfolk

1401 Halstead Avenue Revised, Norfolk, VA 23502 · (757) 857-0481

★★★★★4
Above average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★2
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Autumn Care of Norfolk at a glance

Autumn Care of Norfolk is a 120-bed for-profit nursing home in Norfolk, Virginia (Norfolk City County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the Virginia average of 3.

Residents receive about 3.2 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.8 hours.

Its most recent standard health inspection (January 13, 2023) found 11 health citations. The Virginia average is 14.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 51.1% per year (state average 48.1%).

Facility details

Type
Nursing home
Ownership
For Profit - Individual
Beds
120
Certified for
Medicare and Medicaid
Chain / affiliated entity
Saber Healthcare Group
Medicare-certified since
August 23, 1991
Resident/family council
Resident
County
Norfolk City County
CMS Certification Number
495253

Ratings

MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)4 / 53 / 53 / 5Better
Health inspection rating ⓘ (higher is better)3 / 52.7 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)2 / 52.4 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)5 / 53.9 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)5 / 53.6 / 53.3 / 5Better

Staffing

This facility3.22 hrsVirginia average3.76 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Virginia and U.S. averages
MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.22 hrs3.76 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.51 hrs0.69 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.97 hrs2.07 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.67 hrs3.29 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)51.1%48.1%45.8%Worse
Registered nurse turnover (yearly) (lower is better)40%48.2%42.9%Better
Administrators who left in the past year (lower is better)011Better

Inspections

This facility11Virginia average14U.S. average9
Health citations in the most recent inspection: this facility vs. Virginia and U.S. averages
MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)11149Worse
Citations from complaint investigations (latest cycle) (lower is better)043Better
Weighted health inspection score ⓘ (lower is better)67122.380.6Better

Penalties

This facility0Virginia average1U.S. average1
Fines in the past 3 years: this facility vs. Virginia and U.S. averages
MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$23,688$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Certified beds120113107
Average residents per day1159986
Occupancy95.7%87.9%80.9%

Long-stay residents

This facility1.8%Virginia average3.6%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Virginia and U.S. averages
MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.8%3.6%3.2%Better
Long-stay residents with pressure ulcers (lower is better)2.3%4.7%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)6.5%14.2%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0.3%1.6%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.4%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)17.1%14.9%13.9%Worse
Long-stay residents whose walking worsened (lower is better)16.8%15.6%14.1%Worse
Long-stay residents who lose too much weight (lower is better)9.8%5.4%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)24.4%18.7%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)10.6%20.6%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)18.7%21.8%19%Average
Long-stay residents given a flu vaccine (higher is better)91.3%94%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)16.4%90.9%93.6%Worse

Short-stay residents

This facility0.6%Virginia average1.3%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Virginia and U.S. averages
MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0.6%1.3%1.6%Better
Short-stay residents given a flu vaccine (higher is better)57%73.6%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)22.2%73.7%82%Worse

Inspection citations

State inspectors cited this home for 43 health deficiencies and 17 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
January 13, 2023
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
E
Potential harm, pattern
Corrected February 13, 2023
January 13, 2023
Standard
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Tag F0636
E
Potential harm, pattern
Corrected February 13, 2023
January 13, 2023
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
E
Potential harm, pattern
Corrected February 13, 2023
January 13, 2023
Standard
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
E
Potential harm, pattern
Corrected February 13, 2023
January 13, 2023
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected February 13, 2023
January 13, 2023
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected February 13, 2023
January 13, 2023
Standard
Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care Deficiencies · Tag F0825
D
Potential harm, isolated
Corrected February 13, 2023
January 13, 2023
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected February 13, 2023
January 13, 2023
Standard
Provide appropriate foot care.
Quality of Life and Care Deficiencies · Tag F0687
D
Potential harm, isolated
Corrected February 13, 2023
January 13, 2023
Standard
Report COVID19 data to residents and families.
Infection Control Deficiencies · Tag F0885
D
Potential harm, isolated
Corrected February 13, 2023
January 13, 2023
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected February 13, 2023
September 20, 2019
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected November 14, 2019
September 20, 2019
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected November 14, 2019
September 20, 2019
Fire safety
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies · Tag E0036
C
No harm, widespread
Corrected October 18, 2019
September 20, 2019
Fire safety
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies · Tag E0037
C
No harm, widespread
Corrected October 18, 2019
September 20, 2019
Standard
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies · Tag F0622
E
Potential harm, pattern
Corrected October 18, 2019
September 20, 2019
Standard
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Tag F0679
E
Potential harm, pattern
Corrected October 18, 2019
September 20, 2019
Standard
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies · Tag F0553
D
Potential harm, isolated
Corrected October 18, 2019
September 20, 2019
Standard
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights Deficiencies · Tag F0559
D
Potential harm, isolated
Corrected October 18, 2019
September 20, 2019
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected October 18, 2019
September 20, 2019
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected October 18, 2019
September 20, 2019
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected October 18, 2019
September 20, 2019
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected October 18, 2019
September 20, 2019
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
D
Potential harm, isolated
Corrected October 18, 2019
September 20, 2019
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected October 18, 2019
September 20, 2019
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
D
Potential harm, isolated
Corrected October 18, 2019
September 20, 2019
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected October 18, 2019
September 20, 2019
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected April 17, 2019
September 20, 2019
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected October 18, 2019
September 20, 2019
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
D
Potential harm, isolated
Corrected October 18, 2019
September 20, 2019
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected October 18, 2019
September 20, 2019
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected October 18, 2019
February 14, 2018
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
F
Potential harm, widespread
Corrected May 21, 2018
February 14, 2018
Fire safety
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies · Tag K0362
F
Potential harm, widespread
Corrected June 1, 2018
February 14, 2018
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
F
Potential harm, widespread
Corrected June 1, 2018
February 14, 2018
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected June 1, 2018
February 14, 2018
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
D
Potential harm, isolated
Corrected June 1, 2018
February 14, 2018
Fire safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies · Tag K0223
D
Potential harm, isolated
Corrected May 21, 2018
February 14, 2018
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
D
Potential harm, isolated
Corrected June 1, 2018
February 14, 2018
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected May 21, 2018
February 14, 2018
Fire safety
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies · Tag E0015
C
No harm, widespread
Corrected March 30, 2018
February 14, 2018
Fire safety
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies · Tag E0024
C
No harm, widespread
Corrected March 30, 2018
February 14, 2018
Fire safety
Establish policies and procedures for sheltering.
Emergency Preparedness Deficiencies · Tag E0022
C
No harm, widespread
Corrected March 30, 2018
February 14, 2018
Fire safety
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies · Tag E0037
C
No harm, widespread
Corrected March 30, 2018
February 14, 2018
Fire safety
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911
B
No harm, pattern
Corrected June 1, 2018
February 14, 2018
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected March 30, 2018
February 14, 2018
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected March 30, 2018
February 14, 2018
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
E
Potential harm, pattern
Corrected March 30, 2018
February 14, 2018
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
E
Potential harm, pattern
Corrected March 30, 2018
February 14, 2018
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected March 30, 2018
February 14, 2018
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected March 30, 2018
February 14, 2018
Standard
Ensure a qualified health professional conducts resident assessments.
Resident Assessment and Care Planning Deficiencies · Tag F0642
D
Potential harm, isolated
Corrected March 30, 2018
February 14, 2018
Standard
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · Tag F0868
D
Potential harm, isolated
Corrected March 30, 2018
February 14, 2018
Standard
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Tag F0582
D
Potential harm, isolated
Corrected March 30, 2018
February 14, 2018
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
D
Potential harm, isolated
Corrected March 30, 2018
February 14, 2018
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected March 30, 2018
February 14, 2018
Standard
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
D
Potential harm, isolated
Corrected March 30, 2018
February 14, 2018
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected March 30, 2018
February 14, 2018
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected March 30, 2018
February 14, 2018
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected March 30, 2018

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
SHG AUTUMN, LLC
Organization
5% or greater direct ownership interest100%03/01/2016
OHI ASSET (VA) NORFOLK, LLC
Organization
5% or greater security interestNOT APPLICABLE03/01/2016
CIBC BANK USA
Organization
adp of the snfNOT APPLICABLE03/31/2021
CITRIN COOPERMAN ADVISORS LLC
Organization
adp of the snfNOT APPLICABLE03/01/2016
JACKSON, ASHLEY
Individual
adp of the snfNOT APPLICABLE06/28/2022
NICOLUZAKIS, GREGORY
Individual
adp of the snfNOT APPLICABLE03/01/2019
OHI ASSET (VA) NORFOLK, LLC
Organization
adp of the snfNOT APPLICABLE03/01/2016
PEASE, ASHLEI
Individual
adp of the snfNOT APPLICABLE06/07/2022
SABER GOVERNANCE LLC
Organization
adp of the snfNOT APPLICABLE09/01/2019
SABER HEALTHCARE GROUP LLC
Organization
adp of the snfNOT APPLICABLE03/01/2016
SHG AUTUMN, LLC
Organization
adp of the snfNOT APPLICABLE11/03/2025
SHG MANAGEMENT LLC
Organization
adp of the snfNOT APPLICABLE09/01/2019
SHG MT, LLC
Organization
adp of the snfNOT APPLICABLE11/03/2025
TADROS, NABIL
Individual
adp of the snfNOT APPLICABLE01/01/2008
VOLPE, BENJAMIN
Individual
adp of the snfNOT APPLICABLE03/01/2019
WALKER & ASSOCIATES PC
Organization
adp of the snfNOT APPLICABLE03/01/2016
WEISBERG, WILLIAM
Individual
adp of the snfNOT APPLICABLE03/01/2016
VOLPE, BENJAMIN
Individual
corporate directorNOT APPLICABLE03/01/2019
WEISBERG, WILLIAM
Individual
corporate directorNOT APPLICABLE03/01/2019
NICOLUZAKIS, GREGORY
Individual
corporate officerNOT APPLICABLE03/01/2019
VOLPE, BENJAMIN
Individual
corporate officerNOT APPLICABLE03/01/2019
WEISBERG, WILLIAM
Individual
corporate officerNOT APPLICABLE03/01/2019
WEISBERG, WILLIAM
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE11/03/2025
JACKSON, ASHLEY
Individual
operational/managerial controlNOT APPLICABLE06/28/2022
PEASE, ASHLEI
Individual
operational/managerial controlNOT APPLICABLE06/07/2022
SHG MANAGEMENT LLC
Organization
operational/managerial controlNOT APPLICABLE09/01/2019

Other nursing homes near Autumn Care of Norfolk

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    Government · 192 beds

    ★★★★★4Above average
  2. Waterside Health & Rehab Center

    249 South Newtown Rd, Norfolk, VA 23502 · 1.6 mi

    For-profit · 197 beds · Part of Saber Healthcare Group

    ★★★★★3Average
  3. Cypress Pointe Rehabilitation and Nursing

    5580 Daniel Smith Road, Virginia Beach, VA 23462 · 2.4 mi

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    ★★★★★2Below average
  4. Maimonides Health Center of Virginia Beach

    6401 Auburn Dr, Virginia Beach, VA 23464 · 3.1 mi

    Non-profit · 120 beds · Part of Green Tree Health Management

    • Abuse citation
    ★★★★★2Below average
  5. Norfolk Health Care Center

    901 East Princess Anne Road, Norfolk, VA 23504 · 3.4 mi

    For-profit · 180 beds · Part of Lifeworks Rehab

    ★★★★★1Much below average
  6. Norview Heights Rehabilitation and Nursing

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Frequently asked questions

What is Autumn Care of Norfolk's rating?

Autumn Care of Norfolk has 4 out of 5 stars on the CMS overall star rating. The average for Virginia nursing homes is 3 stars.

How many inspection citations did Autumn Care of Norfolk receive?

Its most recent standard health inspection found 11 citations, compared with a Virginia average of 14.4. Every citation is listed on this page with its severity.

Does Autumn Care of Norfolk accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Autumn Care of Norfolk?

It is for profit - individual and part of Saber Healthcare Group. The ownership section on this page lists the owners and managers reported to CMS.

Where is Autumn Care of Norfolk and how do I contact it?

Autumn Care of Norfolk is at 1401 Halstead Avenue Revised, Norfolk, VA 23502. Phone: (757) 857-0481.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.