nursing home in Virginia Beach, VA

Cypress Pointe Rehabilitation and Nursing

5580 Daniel Smith Road, Virginia Beach, VA 23462 · (757) 499-7029

★★★★★2

Below average
CMS overall star rating

Health inspections★★★★★2
Staffing★★★★★2
Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Cypress Pointe Rehabilitation and Nursing at a glance

Cypress Pointe Rehabilitation and Nursing is a 90-bed for-profit nursing home in Virginia Beach, Virginia (Virginia Beach City County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Virginia average of 3.

Residents receive about 3.4 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.8 hours.

Its most recent standard health inspection (February 23, 2026) found 12 health citations. The Virginia average is 14.4.

Federal regulators fined it 1 time in the past three years, totaling $10,358.

Nursing staff turnover is 57.8% per year (state average 48.1%).

Facility details

Type: Nursing home
Ownership: For Profit - Limited Liability Company
Beds: 90
Certified for: Medicare and Medicaid
Chain / affiliated entity: Eastern Healthcare Group
Medicare-certified since: March 27, 1991
Resident/family council: Resident
County: Virginia Beach City County
CMS Certification Number: 495234

Ratings

Measure	This facility	Virginia avg.	U.S. avg.	vs. U.S.
Overall star rating ⓘ (higher is better)	2 / 5	3 / 5	3 / 5	Worse
Health inspection rating ⓘ (higher is better)	2 / 5	2.7 / 5	2.8 / 5	Worse
Staffing rating ⓘ (higher is better)	2 / 5	2.4 / 5	2.9 / 5	Worse
Quality measures rating ⓘ (higher is better)	3 / 5	3.9 / 5	3.6 / 5	Worse
Long-stay quality rating (higher is better)	4 / 5	4 / 5	3.8 / 5	Average
Short-stay (rehab) quality rating (higher is better)	2 / 5	3.6 / 5	3.3 / 5	Worse

Staffing

Total nurse staff hours per resident per day: this facility vs. Virginia and U.S. averages

Measure	This facility	Virginia avg.	U.S. avg.	vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)	3.42 hrs	3.76 hrs	3.86 hrs	Worse
Registered nurse hours per resident per day (higher is better)	0.52 hrs	0.69 hrs	0.69 hrs	Worse
Nurse aide hours per resident per day (higher is better)	1.76 hrs	2.07 hrs	2.32 hrs	Worse
Weekend nurse staff hours per resident per day (higher is better)	2.95 hrs	3.29 hrs	3.42 hrs	Worse
Nursing staff turnover (yearly) (lower is better)	57.8%	48.1%	45.8%	Worse
Registered nurse turnover (yearly) (lower is better)	50%	48.2%	42.9%	Worse
Administrators who left in the past year (lower is better)	1	1	1	Worse

Inspections

Health citations in the most recent inspection: this facility vs. Virginia and U.S. averages

Measure	This facility	Virginia avg.	U.S. avg.	vs. U.S.
Health citations in the most recent inspection (lower is better)	12	14	9	Worse
Citations from complaint investigations (latest cycle) (lower is better)	3	4	3	Worse
Weighted health inspection score ⓘ (lower is better)	115	122.3	80.6	Worse

Penalties

Fines in the past 3 years: this facility vs. Virginia and U.S. averages

Measure	This facility	Virginia avg.	U.S. avg.	vs. U.S.
Fines in the past 3 years (lower is better)	1	1	1	Worse
Total fines in the past 3 years (lower is better)	$10,358	$23,688	$30,972	Better
All federal penalties in the past 3 years (lower is better)	1	1	1	Average

Size

Measure	This facility	Virginia avg.	U.S. avg.
Certified beds	90	113	107
Average residents per day	85	99	86
Occupancy	94.3%	87.9%	80.9%

Long-stay residents

Long-stay residents with a fall causing major injury: this facility vs. Virginia and U.S. averages

Measure	This facility	Virginia avg.	U.S. avg.	vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)	1.8%	3.6%	3.2%	Better
Long-stay residents with pressure ulcers (lower is better)	4.8%	4.7%	4.6%	Average
Long-stay residents given antipsychotic medication (lower is better)	18.7%	14.2%	15.4%	Worse
Long-stay residents with a urinary tract infection (lower is better)	2.2%	1.6%	1.6%	Worse
Long-stay residents with a catheter left in the bladder (lower is better)	0%	0.4%	0.8%	Better
Long-stay residents needing more help with daily activities (lower is better)	15.6%	14.9%	13.9%	Worse
Long-stay residents whose walking worsened (lower is better)	19.7%	15.6%	14.1%	Worse
Long-stay residents who lose too much weight (lower is better)	0.4%	5.4%	5.2%	Better
Long-stay residents with depressive symptoms (lower is better)	22.4%	18.7%	12.8%	Worse
Long-stay residents who were physically restrained (lower is better)	0%	0.1%	0.1%	Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)	21.4%	20.6%	19.5%	Worse
Long-stay residents with new or worse incontinence (lower is better)	22.3%	21.8%	19%	Worse
Long-stay residents given a flu vaccine (higher is better)	96.2%	94%	95.5%	Average
Long-stay residents given a pneumonia vaccine (higher is better)	93.7%	90.9%	93.6%	Average

Short-stay residents

Short-stay residents newly given antipsychotic medication: this facility vs. Virginia and U.S. averages

Measure	This facility	Virginia avg.	U.S. avg.	vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)	1.7%	1.3%	1.6%	Worse
Short-stay residents given a flu vaccine (higher is better)	68.6%	73.6%	79.8%	Worse
Short-stay residents given a pneumonia vaccine (higher is better)	71.1%	73.7%	82%	Worse

Inspection citations

State inspectors cited this home for 52 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.

Date	Citation	Severity	Status
February 23, 2026 Fire safety	Meet other general requirements. Smoke Deficiencies · Tag K0932	D Potential harm, isolated	Corrected April 20, 2026
February 23, 2026 Fire safety	Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914	D Potential harm, isolated	Corrected April 20, 2026
February 23, 2026 Complaint	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689	G Actual harm, isolated	Corrected April 6, 2026
February 23, 2026 Standard	Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887	F Potential harm, widespread	Corrected April 6, 2026
February 23, 2026 Standard	Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. Administration Deficiencies · Tag F0847	E Potential harm, pattern	Corrected April 6, 2026
February 23, 2026 Standard	Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685	E Potential harm, pattern	Corrected April 6, 2026
February 23, 2026 Complaint	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677	E Potential harm, pattern	Corrected April 6, 2026
February 23, 2026 Complaint	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690	E Potential harm, pattern	Corrected April 6, 2026
February 23, 2026 Standard	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609	E Potential harm, pattern	Corrected April 6, 2026
February 23, 2026 Standard	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641	D Potential harm, isolated	Corrected April 6, 2026
February 23, 2026 Standard	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686	D Potential harm, isolated	Corrected April 6, 2026
February 23, 2026 Standard	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657	D Potential harm, isolated	Corrected April 6, 2026
February 23, 2026 Standard	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580	D Potential harm, isolated	Corrected April 6, 2026
February 23, 2026 Standard	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803	D Potential harm, isolated	Corrected April 6, 2026
July 8, 2024 Complaint	Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control Deficiencies · Tag F0882	E Potential harm, pattern	Corrected August 16, 2024
July 8, 2024 Complaint	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697	D Potential harm, isolated	Corrected August 16, 2024
July 8, 2024 Complaint	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842	D Potential harm, isolated	Corrected August 16, 2024
August 4, 2022 Fire safety	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918	D Potential harm, isolated	Corrected September 28, 2022
August 4, 2022 Fire safety	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345	D Potential harm, isolated	Corrected September 28, 2022
August 4, 2022 Fire safety	Establish emergency prep training and testing. Emergency Preparedness Deficiencies · Tag E0036	C No harm, widespread	Corrected September 2, 2022
August 4, 2022 Standard	Perform COVID19 testing on residents and staff. Infection Control Deficiencies · Tag F0886	F Potential harm, widespread	Corrected September 2, 2022
August 4, 2022 Standard	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880	F Potential harm, widespread	Corrected September 2, 2022
August 4, 2022 Standard	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812	E Potential harm, pattern	Corrected September 2, 2022
August 4, 2022 Standard	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656	E Potential harm, pattern	Corrected September 2, 2022
August 4, 2022 Standard	Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887	E Potential harm, pattern	Corrected September 2, 2022
August 4, 2022 Standard	Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · Tag F0947	E Potential harm, pattern	Corrected September 2, 2022
August 4, 2022 Standard	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695	E Potential harm, pattern	Corrected September 2, 2022
August 4, 2022 Standard	Not hire anyone with a finding of abuse, neglect, exploitation, or theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0606	E Potential harm, pattern	Corrected September 2, 2022
August 4, 2022 Standard	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684	E Potential harm, pattern	Corrected September 2, 2022
August 4, 2022 Standard	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607	E Potential harm, pattern	Corrected September 2, 2022
August 4, 2022 Standard	Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919	E Potential harm, pattern	Corrected September 2, 2022
August 4, 2022 Standard	Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. Administration Deficiencies · Tag F0776	D Potential harm, isolated	Corrected September 2, 2022
August 4, 2022 Standard	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580	D Potential harm, isolated	Corrected September 2, 2022
August 4, 2022 Standard	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609	D Potential harm, isolated	Corrected September 2, 2022
August 4, 2022 Standard	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610	D Potential harm, isolated	Corrected September 2, 2022
August 4, 2022 Standard	Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Tag F0622	D Potential harm, isolated	Corrected September 2, 2022
August 4, 2022 Standard	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623	D Potential harm, isolated	Corrected September 2, 2022
August 4, 2022 Standard	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625	D Potential harm, isolated	Corrected September 2, 2022
August 4, 2022 Standard	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657	D Potential harm, isolated	Corrected September 2, 2022
August 4, 2022 Standard	Plan the resident's discharge to meet the resident's goals and needs. Resident Assessment and Care Planning Deficiencies · Tag F0660	D Potential harm, isolated	Corrected September 2, 2022
August 4, 2022 Standard	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689	D Potential harm, isolated	Corrected September 2, 2022
August 4, 2022 Standard	Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700	D Potential harm, isolated	Corrected September 2, 2022
August 4, 2022 Standard	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761	D Potential harm, isolated	Corrected September 2, 2022
August 4, 2022 Standard	Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided. Administration Deficiencies · Tag F0772	D Potential harm, isolated	Corrected September 2, 2022
August 4, 2022 Standard	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585	C No harm, widespread	Corrected April 15, 2022
August 4, 2022 Standard	Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732	C No harm, widespread	Corrected September 2, 2022
November 22, 2019 Fire safety	Develop a communication plan. Emergency Preparedness Deficiencies · Tag E0029	C No harm, widespread	Corrected January 3, 2020
November 22, 2019 Standard	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658	E Potential harm, pattern	Corrected January 3, 2020
November 22, 2019 Standard	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812	E Potential harm, pattern	Corrected January 3, 2020
November 22, 2019 Standard	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690	D Potential harm, isolated	Corrected January 3, 2020
November 22, 2019 Standard	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657	D Potential harm, isolated	Corrected January 3, 2020
November 22, 2019 Standard	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656	D Potential harm, isolated	Corrected January 3, 2020
November 22, 2019 Standard	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640	D Potential harm, isolated	Corrected January 3, 2020
November 22, 2019 Standard	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625	D Potential harm, isolated	Corrected January 3, 2020
November 22, 2019 Standard	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880	D Potential harm, isolated	Corrected January 3, 2020
November 22, 2019 Standard	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842	D Potential harm, isolated	Corrected January 3, 2020
November 22, 2019 Standard	Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814	D Potential harm, isolated	Corrected January 3, 2020
November 22, 2019 Standard	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761	D Potential harm, isolated	Corrected January 3, 2020

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $10,358 in fines.

Date	Penalty	Amount / length
February 23, 2026	Fine	$10,358

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

Name	Role	Share	Since
VA SNF OPERATIONS HOLDINGS LLC Organization	5% or greater direct ownership interest	100%	03/01/2022
JJ UNITED TR Organization	5% or greater indirect ownership interest	50%	01/31/2024
SHAPIRO, AKIVA Individual	corporate officer	NOT APPLICABLE	03/01/2022
BANK, RICHARD Individual	w-2 managing employee	NOT APPLICABLE	09/04/2023

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★★★★★4Above average
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Bayside Health & Rehabilitation Center
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★★★★★1Much below average
Autumn Care of Norfolk
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★★★★★4Above average
Thalia Gardens Rehabilitation and Nursing
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★★★★★1Much below average
Birchwood Park Rehabilitation
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Frequently asked questions

What is Cypress Pointe Rehabilitation and Nursing's rating?

Cypress Pointe Rehabilitation and Nursing has 2 out of 5 stars on the CMS overall star rating. The average for Virginia nursing homes is 3 stars.

How many inspection citations did Cypress Pointe Rehabilitation and Nursing receive?

Its most recent standard health inspection found 12 citations, compared with a Virginia average of 14.4. Every citation is listed on this page with its severity.

Does Cypress Pointe Rehabilitation and Nursing accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Cypress Pointe Rehabilitation and Nursing?

It is for profit - limited liability company and part of Eastern Healthcare Group. The ownership section on this page lists the owners and managers reported to CMS.

Where is Cypress Pointe Rehabilitation and Nursing and how do I contact it?

Cypress Pointe Rehabilitation and Nursing is at 5580 Daniel Smith Road, Virginia Beach, VA 23462. Phone: (757) 499-7029.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.