nursing home in Bristol, VA
Nhc Healthcare, Bristol
245 North Street, Bristol, VA 24201 · (276) 669-4711
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Nhc Healthcare, Bristol at a glance
Nhc Healthcare, Bristol is a 120-bed for-profit nursing home in Bristol, Virginia (Bristol City County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Virginia average of 3.
Residents receive about 3.7 hours of nursing care per day (0.6 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (December 6, 2023) found 0 health citations. The Virginia average is 14.4.
Federal regulators fined it 1 time in the past three years, totaling $8,278.
Nursing staff turnover is 53.4% per year (state average 48.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- National Healthcare Corporation
- Medicare-certified since
- September 29, 1982
- Resident/family council
- Resident
- County
- Bristol City County
- CMS Certification Number
- 495131
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.4 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.9 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.74 hrs | 3.76 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.55 hrs | 0.69 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.14 hrs | 2.07 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.30 hrs | 3.29 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 53.4% | 48.1% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 42.9% | 48.2% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 14 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 15 | 122.3 | 80.6 | Better |
Penalties
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $8,278 | $23,688 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 113 | 107 | |
| Average residents per day | 107 | 99 | 86 | |
| Occupancy | 89.1% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.4% | 3.6% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.5% | 4.7% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 13.7% | 14.2% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.5% | 1.6% | 1.6% | Average |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 21.5% | 14.9% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 14.9% | 15.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 8.1% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 6.9% | 18.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 30.6% | 20.6% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 22.7% | 21.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 97.8% | 94% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.3% | 90.9% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 99.5% | 73.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.1% | 73.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 16 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 20, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected October 1, 2025 |
| August 20, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected October 1, 2025 |
| August 20, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected October 1, 2025 |
| December 6, 2023 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected November 8, 2024 |
| December 6, 2023 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | D Potential harm, isolated | Corrected November 8, 2024 |
| December 6, 2023 Fire safety | Meet other general requirements. Smoke Deficiencies · Tag K0932 | D Potential harm, isolated | Corrected November 8, 2024 |
| July 15, 2021 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected December 17, 2021 |
| July 15, 2021 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected December 17, 2021 |
| July 15, 2021 Fire safety | Properly install and monitor supervisory attachments on automatic sprinkler systems. Smoke Deficiencies · Tag K0352 | F Potential harm, widespread | Corrected December 17, 2021 |
| July 15, 2021 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected August 27, 2021 |
| July 15, 2021 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected August 27, 2021 |
| July 15, 2021 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected August 27, 2021 |
| July 15, 2021 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected August 27, 2021 |
| July 15, 2021 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected August 27, 2021 |
| August 24, 2018 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | C No harm, widespread | Corrected August 31, 2020 |
| August 24, 2018 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected October 11, 2018 |
| August 24, 2018 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | E Potential harm, pattern | Corrected October 11, 2018 |
| August 24, 2018 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | E Potential harm, pattern | Corrected October 11, 2018 |
| August 24, 2018 Standard | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | D Potential harm, isolated | Corrected October 11, 2018 |
| August 24, 2018 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected October 11, 2018 |
| August 24, 2018 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 11, 2018 |
| August 24, 2018 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected October 11, 2018 |
| August 24, 2018 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected October 11, 2018 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $8,278 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 20, 2025 | Fine | $8,278 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BLACKROCK INC Organization | adp of the snf | NOT APPLICABLE | 01/20/2010 |
| BOWLING, ALEXANDRA Individual | adp of the snf | NOT APPLICABLE | 03/10/2025 |
| DODSON, VICKI Individual | adp of the snf | NOT APPLICABLE | 06/01/2019 |
| KIDD, BRIAN Individual | adp of the snf | NOT APPLICABLE | 01/01/2017 |
| NATIONAL HEALTHCARE CORPORATION Organization | adp of the snf | NOT APPLICABLE | 07/07/2025 |
| NATIONAL HEALTH CORPORATION Organization | adp of the snf | NOT APPLICABLE | 07/07/2025 |
| NATIONAL HEALTH INVESTORS, INC. Organization | adp of the snf | NOT APPLICABLE | 10/17/1991 |
| VANGUARD GROUP INC Organization | adp of the snf | NOT APPLICABLE | 11/30/2006 |
| WHORLEY, MAJOR Individual | adp of the snf | NOT APPLICABLE | 03/14/2025 |
| NASON JR., HOWARD Individual | corporate officer | NOT APPLICABLE | 04/18/2016 |
| NHC/DELAWARE INC Organization | direct ownership interest | NOT APPLICABLE | 01/01/2001 |
| MORGAN STANLEY INSTITUTIONAL ADVISORS LLC Organization | indirect ownership interest | NOT APPLICABLE | 11/08/2024 |
| NASON JR., HOWARD Individual | managing control - governing body | NOT APPLICABLE | 04/18/2016 |
| BOWLING, ALEXANDRA Individual | operational/managerial control | NOT APPLICABLE | 04/01/2021 |
| DODSON, VICKI Individual | operational/managerial control | NOT APPLICABLE | 06/01/2019 |
| FORAN, MICHELLE Individual | operational/managerial control | NOT APPLICABLE | 04/15/1992 |
| KIDD, BRIAN Individual | operational/managerial control | NOT APPLICABLE | 05/31/2023 |
| NASON JR., HOWARD Individual | operational/managerial control | NOT APPLICABLE | 04/18/2016 |
| NATIONAL HEALTHCARE CORPORATION Organization | operational/managerial control | NOT APPLICABLE | 01/01/2001 |
| NHC-OP LP Organization | operational/managerial control | NOT APPLICABLE | 01/01/2001 |
| USSERY, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 07/01/2000 |
| WHORLEY, MAJOR Individual | operational/managerial control | NOT APPLICABLE | 11/28/2022 |
Other nursing homes near Nhc Healthcare, Bristol
- ★★★★★2Below average
Waters of Bristol A Rehabilitation and Nursing
2830 Highway 394, Blountville, TN 37617 · 6.7 mi
For-profit · 120 beds · Part of Infinity Healthcare Consulting
★★★★★4Above averageGreystone Health Care Center
181 Dunlap Road, Blountville, TN 37617 · 13.8 mi
For-profit · 160 beds · Part of Prestige Administrative Services
★★★★★1Much below averageWexford House
2421 John B Dennis Highway, Kingsport, TN 37660 · 16.3 mi
For-profit · 174 beds · Part of Ahava Healthcare
★★★★★1Much below averageHolston Rehabilitation and Care Center
3641 Memorial Blvd, Kingsport, TN 37664 · 16.5 mi
For-profit · 204 beds · Part of Venza Care Management
★★★★★1Much below averageNhc Healthcare, Kingsport
2300 Pavilion Drive, Kingsport, TN 37660 · 16.6 mi
For-profit · 90 beds · Part of National Healthcare Corporation
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Nhc Healthcare, Bristol's rating?
Nhc Healthcare, Bristol has 5 out of 5 stars on the CMS overall star rating. The average for Virginia nursing homes is 3 stars.
How many inspection citations did Nhc Healthcare, Bristol receive?
Its most recent standard health inspection found 0 citations, compared with a Virginia average of 14.4. Every citation is listed on this page with its severity.
Does Nhc Healthcare, Bristol accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Nhc Healthcare, Bristol?
It is for profit - corporation and part of National Healthcare Corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Nhc Healthcare, Bristol and how do I contact it?
Nhc Healthcare, Bristol is at 245 North Street, Bristol, VA 24201. Phone: (276) 669-4711.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.