nursing home in Kingsport, TN
Holston Rehabilitation and Care Center
3641 Memorial Blvd, Kingsport, TN 37664 · (423) 246-2411
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★1
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Holston Rehabilitation and Care Center at a glance
Holston Rehabilitation and Care Center is a 204-bed for-profit nursing home in Kingsport, Tennessee (Sullivan County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Tennessee average of 3.
Residents receive about 3.6 hours of nursing care per day (0.4 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (November 17, 2025) found 9 health citations. The Tennessee average is 4.4.
Federal regulators fined it 1 time in the past three years, totaling $10,868.
Nursing staff turnover is 68.1% per year (state average 48.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 204
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Venza Care Management
- Medicare-certified since
- August 1, 1992
- Resident/family council
- Resident
- County
- Sullivan County
- CMS Certification Number
- 445295
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.5 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.6 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.6 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3.4 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.63 hrs | 3.80 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.44 hrs | 0.60 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.18 hrs | 2.12 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.22 hrs | 3.31 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 68.1% | 48.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 56.3% | 43.2% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 4 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 59 | 47.9 | 80.6 | Better |
Penalties
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $10,868 | $22,907 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 204 | 114 | 107 | |
| Average residents per day | 149 | 84 | 86 | |
| Occupancy | 73.2% | 74.8% | 80.9% |
Long-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5% | 3.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.3% | 5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 24.6% | 16.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 24.1% | 14% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 26.7% | 17.2% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 9.3% | 6.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 12.2% | 13.8% | 12.8% | Average |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 43.8% | 31.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 24.5% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.4% | 89.4% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.3% | 1.7% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 97.4% | 79.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 91.6% | 79.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 23 health deficiencies and 13 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| November 17, 2025 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected December 5, 2025 |
| November 17, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected December 5, 2025 |
| November 17, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected December 5, 2025 |
| November 17, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected December 5, 2025 |
| November 17, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected December 5, 2025 |
| November 17, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected December 5, 2025 |
| November 17, 2025 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | E Potential harm, pattern | Corrected December 5, 2025 |
| November 17, 2025 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Corrected December 5, 2025 |
| November 17, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected December 5, 2025 |
| November 17, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected December 5, 2025 |
| November 17, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected December 5, 2025 |
| November 17, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected December 5, 2025 |
| November 17, 2025 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected December 5, 2025 |
| March 5, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected March 25, 2024 |
| March 5, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected March 25, 2024 |
| March 5, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected March 20, 2024 |
| March 5, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected March 25, 2024 |
| March 5, 2024 Complaint | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected April 1, 2024 |
| March 5, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 1, 2024 |
| March 5, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 1, 2024 |
| March 5, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected March 25, 2024 |
| March 5, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 1, 2024 |
| March 5, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 1, 2024 |
| March 5, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected March 25, 2024 |
| March 5, 2024 Standard | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Tag F0849 | D Potential harm, isolated | Corrected April 1, 2024 |
| March 5, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 1, 2024 |
| November 9, 2023 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected December 20, 2023 |
| January 14, 2020 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected February 28, 2020 |
| January 14, 2020 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | F Potential harm, widespread | Corrected February 28, 2020 |
| January 14, 2020 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected February 28, 2020 |
| January 14, 2020 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected February 28, 2020 |
| January 14, 2020 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected February 28, 2020 |
| January 14, 2020 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected February 28, 2020 |
| January 14, 2020 Standard | Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · Tag F0553 | D Potential harm, isolated | Corrected February 28, 2020 |
| January 14, 2020 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected February 28, 2020 |
| January 14, 2020 Standard | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | D Potential harm, isolated | Corrected February 28, 2020 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $10,868 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| November 17, 2025 | Fine | $10,868 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FH SNF OPERATIONS HOLDING LLC Organization | 5% or greater direct ownership interest | 100% | 01/01/2022 |
| FH OPCO MANAGER LLC Organization | adp of the snf | NOT APPLICABLE | 12/30/2025 |
| KELLY, JOHNATHAN Individual | adp of the snf | NOT APPLICABLE | 10/14/2024 |
| MELB OPCO MANAGER LLC Organization | adp of the snf | NOT APPLICABLE | 12/29/2025 |
| TANTARY, MOHMAD Individual | adp of the snf | NOT APPLICABLE | 06/23/2026 |
| VERTEX FINANCIAL SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 12/30/2025 |
| GOODMAN, MENUCHA Individual | corporate officer | NOT APPLICABLE | 12/01/2025 |
| CH FH HOLDING LLC Organization | indirect ownership interest | NOT APPLICABLE | 03/25/2026 |
| CW FH HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 03/25/2026 |
| M MELB OPCO LLC Organization | indirect ownership interest | NOT APPLICABLE | 12/01/2025 |
| M MELB OPCO TRUST Organization | indirect ownership interest | NOT APPLICABLE | 12/01/2025 |
| MS FH HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 01/01/2022 |
| SE SNF ASSOCIATES LLC Organization | indirect ownership interest | NOT APPLICABLE | 03/25/2026 |
| SE SNF ASSOCIATES TRUST Organization | indirect ownership interest | NOT APPLICABLE | 03/25/2026 |
| SE SNF HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 03/25/2026 |
| SE SNF HOLDINGS TRUST Organization | indirect ownership interest | NOT APPLICABLE | 03/25/2026 |
| S MELB OPCO LLC Organization | indirect ownership interest | NOT APPLICABLE | 12/01/2025 |
| S MELB OPCO TRUST Organization | indirect ownership interest | NOT APPLICABLE | 12/01/2025 |
| SS FH HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 01/01/2022 |
| HERZKA, YISROEL Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/14/2026 |
| STRAUSS, SUSAN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 12/30/2025 |
| GOODMAN, MENUCHA Individual | managing control - governing body | NOT APPLICABLE | 12/01/2025 |
| FH OPCO MANAGER LLC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2022 |
| GOODMAN, MENUCHA Individual | operational/managerial control | NOT APPLICABLE | 12/01/2025 |
| KELLY, JOHNATHAN Individual | operational/managerial control | NOT APPLICABLE | 10/14/2024 |
| MELB OPCO MANAGER LLC Organization | operational/managerial control | NOT APPLICABLE | 12/01/2025 |
| VERTEX FINANCIAL SERVICES LLC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
Other nursing homes near Holston Rehabilitation and Care Center
Nhc Healthcare, Kingsport
2300 Pavilion Drive, Kingsport, TN 37660 · 1.4 mi
For-profit · 90 beds · Part of National Healthcare Corporation
- CMS high performer
★★★★★5Much above averageWexford House
2421 John B Dennis Highway, Kingsport, TN 37660 · 1.5 mi
For-profit · 174 beds · Part of Ahava Healthcare
★★★★★1Much below averageOrchardview Post-Acute and Rehabilitation Center
2035 E Stonebrook Place, Kingsport, TN 37660 · 2.7 mi
For-profit · 180 beds · Part of Plainview Healthcare Partners
★★★★★2Below averageGreystone Health Care Center
181 Dunlap Road, Blountville, TN 37617 · 6.2 mi
For-profit · 160 beds · Part of Prestige Administrative Services
★★★★★1Much below averageAsbury Place Kingsport
100 Netherland Lane, Kingsport, TN 37660 · 6.4 mi
For-profit · 67 beds · Part of Infinity Healthcare Consulting
- CMS high performer
★★★★★5Much above averageNova Health and Rehab
377 Clonce St, Weber City, VA 24290 · 6.6 mi
For-profit · 90 beds · Part of Saber Healthcare Group
★★★★★5Much above average
Frequently asked questions
What is Holston Rehabilitation and Care Center's rating?
Holston Rehabilitation and Care Center has 1 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.
How many inspection citations did Holston Rehabilitation and Care Center receive?
Its most recent standard health inspection found 9 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.
Does Holston Rehabilitation and Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Holston Rehabilitation and Care Center?
It is for profit - corporation and part of Venza Care Management. The ownership section on this page lists the owners and managers reported to CMS.
Where is Holston Rehabilitation and Care Center and how do I contact it?
Holston Rehabilitation and Care Center is at 3641 Memorial Blvd, Kingsport, TN 37664. Phone: (423) 246-2411.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.