nursing home in Kingsport, TN

Wexford House

2421 John B Dennis Highway, Kingsport, TN 37660 · (423) 288-3988

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★1
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Wexford House at a glance

Wexford House is a 174-bed for-profit nursing home in Kingsport, Tennessee (Sullivan County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the Tennessee average of 3.

Residents receive about 3 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.8 hours.

Its most recent standard health inspection (June 18, 2025) found 8 health citations. The Tennessee average is 4.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 65% per year (state average 48.9%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
174
Certified for
Medicare and Medicaid
Chain / affiliated entity
Ahava Healthcare
Medicare-certified since
October 12, 1987
Resident/family council
Both
County
Sullivan County
CMS Certification Number
445207

Ratings

MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 53 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 53 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)1 / 52.5 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)3 / 53.6 / 53.6 / 5Worse
Long-stay quality rating (higher is better)5 / 53.6 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)1 / 53.4 / 53.3 / 5Worse

Staffing

This facility3.04 hrsTennessee average3.80 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.04 hrs3.80 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.60 hrs0.60 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.77 hrs2.12 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.72 hrs3.31 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)65%48.9%45.8%Worse
Registered nurse turnover (yearly) (lower is better)70%43.2%42.9%Worse
Administrators who left in the past year (lower is better)111Worse

Inspections

This facility8Tennessee average4U.S. average9
Health citations in the most recent inspection: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)849Better
Citations from complaint investigations (latest cycle) (lower is better)113Better
Weighted health inspection score ⓘ (lower is better)4347.980.6Better

Penalties

This facility0Tennessee average1U.S. average1
Fines in the past 3 years: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$22,907$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Certified beds174114107
Average residents per day1238486
Occupancy70.9%74.8%80.9%

Long-stay residents

This facility2.3%Tennessee average3.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2.3%3.4%3.2%Better
Long-stay residents with pressure ulcers (lower is better)4.3%5%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)6%16.8%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)1%1.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.7%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)16%14%13.9%Worse
Long-stay residents whose walking worsened (lower is better)27.2%17.2%14.1%Worse
Long-stay residents who lose too much weight (lower is better)10.4%6.1%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)0.7%13.8%12.8%Better
Long-stay residents who were physically restrained (lower is better)0.6%0.1%0.1%Worse
Long-stay residents given anti-anxiety or sleep medication (lower is better)11%31.7%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)12.1%20%19%Better
Long-stay residents given a flu vaccine (higher is better)97.4%94.5%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)81.2%89.4%93.6%Worse

Short-stay residents

This facility0.9%Tennessee average1.7%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0.9%1.7%1.6%Better
Short-stay residents given a flu vaccine (higher is better)70.3%79.8%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)36%79.3%82%Worse

Inspection citations

State inspectors cited this home for 15 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
November 17, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected November 21, 2025
June 18, 2025
Standard
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies · Tag F0813
E
Potential harm, pattern
Corrected July 8, 2025
June 18, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected July 3, 2025
June 18, 2025
Standard
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · Tag F0802
E
Potential harm, pattern
Corrected July 3, 2025
June 18, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected July 3, 2025
June 18, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected July 8, 2025
June 18, 2025
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected July 3, 2025
June 18, 2025
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected July 3, 2025
March 20, 2024
Fire safety
Have restrictions on the use of portable space heaters.
Miscellaneous Deficiencies · Tag K0781
E
Potential harm, pattern
Corrected April 15, 2024
March 20, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected April 15, 2024
March 20, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected March 21, 2024
March 20, 2024
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
E
Potential harm, pattern
Corrected March 21, 2024
March 20, 2024
Standard
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Tag F0814
D
Potential harm, isolated
Corrected March 21, 2024
March 20, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected March 21, 2024
March 20, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected March 21, 2024
March 20, 2024
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected March 21, 2024
February 20, 2020
Standard
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604
E
Potential harm, pattern
Corrected March 30, 2020

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
WEXFORD REALTY GROUP LLC
Organization
5% or greater mortgage interestNOT APPLICABLE05/01/2025
AHAVA HC LLC
Organization
adp of the snfNOT APPLICABLE05/12/2025
BALLAD HEALTH
Organization
adp of the snfNOT APPLICABLE05/01/2025
BLUE RIDGE MEDICAL MANAGEMENT CORPORATION
Organization
adp of the snfNOT APPLICABLE05/01/2025
LABIN, SHIYA
Individual
adp of the snfNOT APPLICABLE05/01/2025
MOUNTAIN STATES HEALTH ALLIANCE
Organization
adp of the snfNOT APPLICABLE05/01/2025
NEUMAN, BENJAMIN
Individual
adp of the snfNOT APPLICABLE05/01/2025
NIEDERMAN, ANSHEL
Individual
adp of the snfNOT APPLICABLE05/01/2025
RUSEK, MICHELE
Individual
adp of the snfNOT APPLICABLE05/01/2025
WAYT, MARTA
Individual
adp of the snfNOT APPLICABLE05/01/2025
WEXFORD REALTY GROUP LLC
Organization
adp of the snfNOT APPLICABLE05/01/2025
WEXFORD OPERATIONS GROUP HOLDCO LLC
Organization
direct ownership interestNOT APPLICABLE05/01/2025
BALLAD HEALTH
Organization
indirect ownership interestNOT APPLICABLE05/01/2025
BHO OPERATING GROUP LLC
Organization
indirect ownership interestNOT APPLICABLE05/01/2025
BLUE RIDGE MEDICAL MANAGEMENT CORPORATION
Organization
indirect ownership interestNOT APPLICABLE05/01/2025
LABIN, SHIYA
Individual
indirect ownership interestNOT APPLICABLE05/01/2025
MOUNTAIN STATES HEALTH ALLIANCE
Organization
indirect ownership interestNOT APPLICABLE05/01/2025
NEUMAN, BENJAMIN
Individual
indirect ownership interestNOT APPLICABLE05/01/2025
NIEDERMAN, ANSHEL
Individual
indirect ownership interestNOT APPLICABLE05/01/2025
NIEDERMAN, ANSHEL
Individual
managing control - governing bodyNOT APPLICABLE05/01/2025
AHAVA HC LLC
Organization
operational/managerial controlNOT APPLICABLE05/01/2025
NIEDERMAN, ANSHEL
Individual
operational/managerial controlNOT APPLICABLE05/01/2025
RUSEK, MICHELE
Individual
operational/managerial controlNOT APPLICABLE05/01/2025
WAYT, MARTA
Individual
operational/managerial controlNOT APPLICABLE05/01/2025

Other nursing homes near Wexford House

  1. Nhc Healthcare, Kingsport

    2300 Pavilion Drive, Kingsport, TN 37660 · under 1 mi

    For-profit · 90 beds · Part of National Healthcare Corporation

    • CMS high performer
    ★★★★★5Much above average
  2. Holston Rehabilitation and Care Center

    3641 Memorial Blvd, Kingsport, TN 37664 · 1.5 mi

    For-profit · 204 beds · Part of Venza Care Management

    ★★★★★1Much below average
  3. Orchardview Post-Acute and Rehabilitation Center

    2035 E Stonebrook Place, Kingsport, TN 37660 · 2 mi

    For-profit · 180 beds · Part of Plainview Healthcare Partners

    ★★★★★2Below average
  4. Nova Health and Rehab

    377 Clonce St, Weber City, VA 24290 · 5.3 mi

    For-profit · 90 beds · Part of Saber Healthcare Group

    ★★★★★5Much above average
  5. Asbury Place Kingsport

    100 Netherland Lane, Kingsport, TN 37660 · 6.1 mi

    For-profit · 67 beds · Part of Infinity Healthcare Consulting

    • CMS high performer
    ★★★★★5Much above average
  6. Greystone Health Care Center

    181 Dunlap Road, Blountville, TN 37617 · 7.3 mi

    For-profit · 160 beds · Part of Prestige Administrative Services

    ★★★★★1Much below average

All nursing homes in Kingsport, TN · Compare side by side

Frequently asked questions

What is Wexford House's rating?

Wexford House has 1 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.

How many inspection citations did Wexford House receive?

Its most recent standard health inspection found 8 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.

Does Wexford House accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Wexford House?

It is for profit - corporation and part of Ahava Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Wexford House and how do I contact it?

Wexford House is at 2421 John B Dennis Highway, Kingsport, TN 37660. Phone: (423) 288-3988.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.