nursing home in Austin, TX
Brookdale Westlake Hills
1034 Liberty Park Dr, Austin, TX 78746 · (512) 328-3775
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Brookdale Westlake Hills at a glance
Brookdale Westlake Hills is a 90-bed for-profit nursing home in Austin, Texas (Travis County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Texas average of 2.7.
Residents receive about 4.5 hours of nursing care per day (0.7 of them from registered nurses), better than the state average of 3.4 hours.
Its most recent standard health inspection (April 9, 2026) found 8 health citations. The Texas average is 9.4.
Federal regulators fined it 5 times in the past three years, totaling $72,833.
Nursing staff turnover is 35.7% per year (state average 55.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 90
- Certified for
- Medicare
- Chain / affiliated entity
- Brookdale Senior Living
- Medicare-certified since
- January 9, 1990
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Travis County
- CMS Certification Number
- 455866
Ratings
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 1.9 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.46 hrs | 3.39 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.67 hrs | 0.43 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.61 hrs | 2.01 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.81 hrs | 2.98 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 35.7% | 55.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 63.6% | 54.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 89.3 | 102 | 80.6 | Worse |
Penalties
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 5 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $72,833 | $44,141 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 5 | 2 | 1 | Worse |
Size
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 90 | 113 | 107 | |
| Average residents per day | 59 | 76 | 86 | |
| Occupancy | 65.3% | 67.6% | 80.9% |
Long-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.4% | 3.3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 6% | 3.8% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 7.3% | 9.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 14.9% | 15.8% | 13.9% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.3% | 3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 2.3% | 2.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 10.4% | 18% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 20.2% | 13.4% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 92.9% | 96.6% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.8% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 90.5% | 88% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 93.6% | 88.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 30 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. 5 citations involved actual harm, including 4 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 9, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected May 5, 2026 |
| April 9, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected May 5, 2026 |
| April 9, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected May 5, 2026 |
| April 9, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected May 5, 2026 |
| April 9, 2026 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected May 5, 2026 |
| April 9, 2026 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected May 5, 2026 |
| April 9, 2026 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected May 5, 2026 |
| December 3, 2025 Complaint | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected December 22, 2025 |
| December 3, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected December 22, 2025 |
| February 14, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected March 4, 2025 |
| February 14, 2025 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected March 8, 2025 |
| February 14, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected March 4, 2025 |
| February 14, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected March 10, 2025 |
| February 14, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 4, 2025 |
| February 14, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 10, 2025 |
| February 14, 2025 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected March 12, 2025 |
| February 14, 2025 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected March 13, 2025 |
| February 14, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected March 10, 2025 |
| October 14, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 28, 2024 |
| May 1, 2024 Complaint | Plan the resident's discharge to meet the resident's goals and needs. Resident Assessment and Care Planning Deficiencies · Tag F0660 | J Immediate jeopardy, isolated | Corrected May 7, 2024 |
| January 26, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected February 21, 2024 |
| January 26, 2024 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | F Potential harm, widespread | Corrected January 24, 2024 |
| January 26, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected February 21, 2024 |
| January 26, 2024 Fire safety | Meet requirements for sections of health care facilities separated by fire resistive construction. Construction Deficiencies · Tag K0131 | F Potential harm, widespread | Corrected February 21, 2024 |
| January 26, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected February 21, 2024 |
| January 26, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected January 24, 2024 |
| January 26, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | C No harm, widespread | Corrected February 21, 2024 |
| January 26, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected January 27, 2024 |
| January 26, 2024 Standard | Provide bedrooms that don't allow residents to see each other when privacy is needed. Environmental Deficiencies · Tag F0914 | E Potential harm, pattern | Corrected February 21, 2024 |
| January 26, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected February 21, 2024 |
| January 26, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected February 21, 2024 |
| January 26, 2024 Standard | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0691 | D Potential harm, isolated | Corrected February 21, 2024 |
| January 26, 2024 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected February 21, 2024 |
| January 26, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected February 21, 2024 |
| January 26, 2024 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected February 21, 2024 |
| January 26, 2024 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected February 21, 2024 |
| January 26, 2024 Standard | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected February 21, 2024 |
| January 26, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected February 21, 2024 |
| December 29, 2023 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | J Immediate jeopardy, isolated | Corrected December 5, 2023 |
| December 29, 2023 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | J Immediate jeopardy, isolated | Corrected December 5, 2023 |
| November 5, 2023 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected September 2, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 5 federal penalties in the past three years, including $72,833 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| May 1, 2024 | Fine | $7,800 |
| January 26, 2024 | Fine | $33,758 |
| December 29, 2023 | Fine | $14,518 |
| December 29, 2023 | Fine | $7,446 |
| November 5, 2023 | Fine | $9,311 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ASHER, JORDAN Individual | adp of the snf | NOT APPLICABLE | 02/24/2020 |
| BERTRAND, BRANDI Individual | adp of the snf | NOT APPLICABLE | 09/10/2025 |
| DRAYTON, CLAUDIA Individual | adp of the snf | NOT APPLICABLE | 06/18/2024 |
| FIORAVANTI, MARK Individual | adp of the snf | NOT APPLICABLE | 04/13/2025 |
| FREED, VICTORIA Individual | adp of the snf | NOT APPLICABLE | 10/29/2019 |
| FRY, LIAM Individual | adp of the snf | NOT APPLICABLE | 09/10/2025 |
| HAUSMAN, JOSHUA Individual | adp of the snf | NOT APPLICABLE | 04/24/2025 |
| LBMC PC Organization | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| MACE, ELIZABETH Individual | adp of the snf | NOT APPLICABLE | 06/18/2024 |
| OHI ASSET (AZ) TUCSON-7500 NORTH CALLE SIN ENVIDIA LLC Organization | adp of the snf | NOT APPLICABLE | 01/20/2021 |
| OHI ASSET HUD SF CA LLC Organization | adp of the snf | NOT APPLICABLE | 01/20/2021 |
| OHI HEALTHCARE PROPERTIES LIMITED PARTNERSHIP Organization | adp of the snf | NOT APPLICABLE | 01/20/2021 |
| OMEGA HEALTHCARE INVESTORS INC Organization | adp of the snf | NOT APPLICABLE | 01/20/2021 |
| WALTERS FINANCIAL SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 07/22/2025 |
| WARREN, DENISE Individual | adp of the snf | NOT APPLICABLE | 10/04/2018 |
| WIELANSKY, LEE Individual | adp of the snf | NOT APPLICABLE | 04/23/2015 |
| BAIER, LUCINDA Individual | corporate director | NOT APPLICABLE | 03/09/2018 |
| BOWMAN, KEVIN Individual | corporate director | NOT APPLICABLE | 10/01/2021 |
| WHITE, CHADWICK Individual | corporate director | NOT APPLICABLE | 03/09/2018 |
| BAIER, LUCINDA Individual | corporate officer | NOT APPLICABLE | 04/01/2016 |
| BOWMAN, KEVIN Individual | corporate officer | NOT APPLICABLE | 10/01/2021 |
| LA MARRE, KEVIN Individual | corporate officer | NOT APPLICABLE | 01/22/2017 |
| MUNOZ, ANNA Individual | corporate officer | NOT APPLICABLE | 02/15/2024 |
| WHITE, CHADWICK Individual | corporate officer | NOT APPLICABLE | 03/09/2018 |
| AMERICAN RETIREMENT CORPORATION Organization | indirect ownership interest | NOT APPLICABLE | 01/01/2003 |
| ARCPI HOLDINGS INC Organization | indirect ownership interest | NOT APPLICABLE | 12/16/2002 |
| BROOKDALE SENIOR LIVING INC Organization | indirect ownership interest | NOT APPLICABLE | 06/28/2005 |
| KUSSOW, DAWN Individual | indirect ownership interest | NOT APPLICABLE | 04/30/2025 |
| WHITE, CHADWICK Individual | indirect ownership interest | NOT APPLICABLE | 04/30/2025 |
| LA MARRE, KEVIN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 09/12/2025 |
| ARC FORT AUSTIN PROPERTIES LLC Organization | limited partnership interest | NOT APPLICABLE | 12/13/2002 |
| ARCPI HOLDINGS INC Organization | limited partnership interest | NOT APPLICABLE | 12/16/2002 |
| STENGLE, NIKOLAS Individual | managing control - governing body | NOT APPLICABLE | 11/08/2025 |
| WHITE, CHADWICK Individual | managing control - governing body | NOT APPLICABLE | 03/09/2018 |
| BERTRAND, BRANDI Individual | operational/managerial control | NOT APPLICABLE | 07/22/2025 |
| DAVID-ROSEN, CAROL Individual | operational/managerial control | NOT APPLICABLE | 07/22/2025 |
| FRY, LIAM Individual | operational/managerial control | NOT APPLICABLE | 07/22/2025 |
| KUSSOW, DAWN Individual | operational/managerial control | NOT APPLICABLE | 07/23/2024 |
| LA MARRE, KEVIN Individual | operational/managerial control | NOT APPLICABLE | 01/22/2017 |
| MACKENZIE, TODD Individual | operational/managerial control | NOT APPLICABLE | 07/22/2025 |
Showing 40 of 43 records.
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Frequently asked questions
What is Brookdale Westlake Hills's rating?
Brookdale Westlake Hills has 2 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.
How many inspection citations did Brookdale Westlake Hills receive?
Its most recent standard health inspection found 8 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.
Does Brookdale Westlake Hills accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Brookdale Westlake Hills?
It is for profit - corporation and part of Brookdale Senior Living. The ownership section on this page lists the owners and managers reported to CMS.
Where is Brookdale Westlake Hills and how do I contact it?
Brookdale Westlake Hills is at 1034 Liberty Park Dr, Austin, TX 78746. Phone: (512) 328-3775.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.