nursing home in Cleveland, TN
Tennessee State Veterans Home- Cleveland
1940 Westland Drive, Cleveland, TN 37311 · (423) 813-3600
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★3
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Tennessee State Veterans Home- Cleveland at a glance
Tennessee State Veterans Home- Cleveland is a 108-bed government nursing home in Cleveland, Tennessee (Bradley County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Tennessee average of 3.
Residents receive about 5 hours of nursing care per day (0.6 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (January 22, 2026) found 5 health citations. The Tennessee average is 4.4.
Federal regulators fined it 1 time in the past three years, totaling $13,520.
Nursing staff turnover is 56.1% per year (state average 48.9%).
Facility details
- Type
- Nursing home
- Ownership
- Government - State
- Beds
- 108
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Tennessee State Veterans' Home
- Medicare-certified since
- February 16, 2024
- Resident/family council
- Resident
- County
- Bradley County
- CMS Certification Number
- 445543
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.5 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.6 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.4 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.03 hrs | 3.80 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.57 hrs | 0.60 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.94 hrs | 2.12 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.33 hrs | 3.31 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 56.1% | 48.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 42.9% | 43.2% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 27 | 47.9 | 80.6 | Better |
Penalties
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $13,520 | $22,907 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 108 | 114 | 107 | |
| Average residents per day | 102 | 84 | 86 | |
| Occupancy | 94.2% | 74.8% | 80.9% |
Long-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6% | 3.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.9% | 5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 24.8% | 16.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 7.4% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.3% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 14.1% | 14% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 13.4% | 17.2% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 5.3% | 6.1% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 9.2% | 13.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 25.1% | 31.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 24.7% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.5% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 95.1% | 89.4% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3.6% | 1.7% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 88.1% | 79.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 68.5% | 79.3% | 82% | Worse |
Inspection citations
State inspectors cited this home for 5 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 22, 2026 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected March 1, 2026 |
| January 22, 2026 Standard | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557 | D Potential harm, isolated | Corrected March 31, 2026 |
| January 22, 2026 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected March 31, 2026 |
| January 22, 2026 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected February 3, 2026 |
| January 22, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 31, 2026 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $13,520 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| January 22, 2026 | Fine | $13,520 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BLEDSOE, COURTNEY Individual | adp of the snf | NOT APPLICABLE | 03/20/2026 |
| JACKSON, ROBERT Individual | adp of the snf | NOT APPLICABLE | 06/21/2024 |
| BLEDSOE, COURTNEY Individual | operational/managerial control | NOT APPLICABLE | 07/11/2022 |
| FLEMING, ADAM Individual | operational/managerial control | NOT APPLICABLE | 04/20/2024 |
| HARRIES, EDWARD Individual | operational/managerial control | NOT APPLICABLE | 01/11/2010 |
| JACKSON, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 06/21/2024 |
Other nursing homes near Tennessee State Veterans Home- Cleveland
Life Care Center of Cleveland
3530 Keith St NW, Cleveland, TN 37311 · 3.1 mi
For-profit · 142 beds · Part of Life Care Centers of America
★★★★★2Below average- ★★★★★1Much below average
Signature Healthcare of Cleveland
2750 Executive Park Place, Cleveland, TN 37312 · 3.9 mi
For-profit · 100 beds · Part of Signature Healthcare
★★★★★3AverageLife Care Center of Ooltewah
5911 Snow Hill Road, Ooltewah, TN 37363 · 10.1 mi
For-profit · 120 beds · Part of Life Care Centers of America
★★★★★4Above averageLife Care Center of Collegedale
9210 Apison Pike PO Box 658, Collegedale, TN 37315 · 10.7 mi
For-profit · 124 beds · Part of Life Care Centers of America
★★★★★4Above averageChattanooga Health and Rehab Center
8249 Standifer Gap Road, Chattanooga, TN 37421 · 13.9 mi
For-profit · 127 beds · Part of Vertical Health Services
★★★★★1Much below average
Frequently asked questions
What is Tennessee State Veterans Home- Cleveland's rating?
Tennessee State Veterans Home- Cleveland has 2 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.
How many inspection citations did Tennessee State Veterans Home- Cleveland receive?
Its most recent standard health inspection found 5 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.
Does Tennessee State Veterans Home- Cleveland accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Tennessee State Veterans Home- Cleveland?
It is government - state and part of Tennessee State Veterans' Home. The ownership section on this page lists the owners and managers reported to CMS.
Where is Tennessee State Veterans Home- Cleveland and how do I contact it?
Tennessee State Veterans Home- Cleveland is at 1940 Westland Drive, Cleveland, TN 37311. Phone: (423) 813-3600.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.