nursing home in Cleveland, TN
Life Care Center of Cleveland
3530 Keith St NW, Cleveland, TN 37311 · (423) 476-3254
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Life Care Center of Cleveland at a glance
Life Care Center of Cleveland is a 142-bed for-profit nursing home in Cleveland, Tennessee (Bradley County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Tennessee average of 3.
Residents receive about 3.7 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (December 17, 2025) found 7 health citations. The Tennessee average is 4.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 32.9% per year (state average 48.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 142
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Life Care Centers of America
- Medicare-certified since
- December 19, 1989
- Resident/family council
- Resident
- County
- Bradley County
- CMS Certification Number
- 445244
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.5 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.6 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.73 hrs | 3.80 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.70 hrs | 0.60 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 1.92 hrs | 2.12 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.16 hrs | 3.31 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 32.9% | 48.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 35.7% | 43.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 36 | 47.9 | 80.6 | Better |
Penalties
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $22,907 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 142 | 114 | 107 | |
| Average residents per day | 91 | 84 | 86 | |
| Occupancy | 64.4% | 74.8% | 80.9% |
Long-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.3% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 9.1% | 5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 14.3% | 16.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.3% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 10.3% | 14% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 17% | 17.2% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 14.2% | 6.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 4.3% | 13.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 25.3% | 31.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 13.3% | 20% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 98.3% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 89.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.3% | 1.7% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 89.1% | 79.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.7% | 79.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 16 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 17, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected January 16, 2026 |
| December 17, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected January 16, 2026 |
| December 17, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected January 16, 2026 |
| December 17, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected January 16, 2026 |
| December 17, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected January 16, 2026 |
| December 17, 2025 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected January 16, 2026 |
| December 17, 2025 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected January 16, 2026 |
| December 17, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected January 16, 2026 |
| December 17, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected January 16, 2026 |
| August 7, 2024 Fire safety | Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy. Construction Deficiencies · Tag K0111 | D Potential harm, isolated | Corrected August 23, 2024 |
| March 30, 2022 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected May 2, 2022 |
| March 30, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 2, 2022 |
| March 30, 2022 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected May 2, 2022 |
| August 14, 2019 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected August 30, 2019 |
| August 14, 2019 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected August 30, 2019 |
| August 14, 2019 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | D Potential harm, isolated | Corrected August 30, 2019 |
| August 14, 2019 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected September 28, 2019 |
| August 14, 2019 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected September 28, 2019 |
| August 14, 2019 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected September 28, 2019 |
| August 14, 2019 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected September 28, 2019 |
| August 14, 2019 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected September 28, 2019 |
| August 14, 2019 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected September 28, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FLETCHER, TODD Individual | corporate director | NOT APPLICABLE | 05/01/2021 |
| LAY, LISA Individual | corporate director | NOT APPLICABLE | 04/24/2017 |
| PRESTON, FORREST Individual | corporate director | NOT APPLICABLE | 01/06/1976 |
| SWANKER, RICHARD Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| ZIEGLER, JAMES Individual | corporate director | NOT APPLICABLE | 09/18/2001 |
| CROSS, CINDY Individual | corporate officer | NOT APPLICABLE | 04/21/1994 |
| FLETCHER, TODD Individual | corporate officer | NOT APPLICABLE | 11/02/2020 |
| HENRY, TERRY Individual | corporate officer | NOT APPLICABLE | 08/16/1999 |
| LAY, LISA Individual | corporate officer | NOT APPLICABLE | 02/08/2018 |
| PRESTON, FORREST Individual | corporate officer | NOT APPLICABLE | 01/06/1976 |
| SWANKER, RICHARD Individual | corporate officer | NOT APPLICABLE | 04/01/2011 |
| THURMOND, JOAN Individual | corporate officer | NOT APPLICABLE | 09/21/2000 |
| ZIEGLER, JAMES Individual | corporate officer | NOT APPLICABLE | 08/16/1999 |
| LIFE CARE CENTERS OF AMERICA, INC. Organization | operational/managerial control | NOT APPLICABLE | 03/01/1985 |
| LEE, JOSHUA Individual | w-2 managing employee | NOT APPLICABLE | 06/26/2021 |
Other nursing homes near Life Care Center of Cleveland
- ★★★★★1Much below average
Signature Healthcare of Cleveland
2750 Executive Park Place, Cleveland, TN 37312 · 1.4 mi
For-profit · 100 beds · Part of Signature Healthcare
★★★★★3AverageTennessee State Veterans Home- Cleveland
1940 Westland Drive, Cleveland, TN 37311 · 3.1 mi
Government · 108 beds · Part of Tennessee State Veterans' Home
- Abuse citation
★★★★★2Below averageLife Care Center of Ooltewah
5911 Snow Hill Road, Ooltewah, TN 37363 · 12.6 mi
For-profit · 120 beds · Part of Life Care Centers of America
★★★★★4Above averageLife Care Center of Collegedale
9210 Apison Pike PO Box 658, Collegedale, TN 37315 · 13.6 mi
For-profit · 124 beds · Part of Life Care Centers of America
★★★★★4Above averageChattanooga Health and Rehab Center
8249 Standifer Gap Road, Chattanooga, TN 37421 · 16.7 mi
For-profit · 127 beds · Part of Vertical Health Services
★★★★★1Much below average
Frequently asked questions
What is Life Care Center of Cleveland's rating?
Life Care Center of Cleveland has 2 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.
How many inspection citations did Life Care Center of Cleveland receive?
Its most recent standard health inspection found 7 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.
Does Life Care Center of Cleveland accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Life Care Center of Cleveland?
It is for profit - corporation and part of Life Care Centers of America. The ownership section on this page lists the owners and managers reported to CMS.
Where is Life Care Center of Cleveland and how do I contact it?
Life Care Center of Cleveland is at 3530 Keith St NW, Cleveland, TN 37311. Phone: (423) 476-3254.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.