nursing home in Knoxville, TN

Senator Ben Atchley State Veterans' Home

One Veterans Way, Knoxville, TN 37931 · (865) 862-8100

★★★★★5
Much above average
CMS overall star rating
  • Health inspections★★★★★5
  • Staffing★★★★★4
  • Quality measures★★★★★2
  • CMS high performer

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Senator Ben Atchley State Veterans' Home at a glance

Senator Ben Atchley State Veterans' Home is a 140-bed government nursing home in Knoxville, Tennessee (Knox County).

CMS gives it 5 out of 5 stars on its overall star rating, better than the Tennessee average of 3.

Residents receive about 4.5 hours of nursing care per day (0.7 of them from registered nurses), better than the state average of 3.8 hours.

Its most recent standard health inspection (March 11, 2026) found 2 health citations. The Tennessee average is 4.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 42.4% per year (state average 48.9%).

Facility details

Type
Nursing home
Ownership
Government - State
Beds
140
Certified for
Medicare and Medicaid
Chain / affiliated entity
Tennessee State Veterans' Home
Medicare-certified since
January 18, 2007
Resident/family council
Resident
County
Knox County
CMS Certification Number
445484

Ratings

MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)5 / 53 / 53 / 5Better
Health inspection rating ⓘ (higher is better)5 / 53 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)4 / 52.5 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)2 / 53.6 / 53.6 / 5Worse
Long-stay quality rating (higher is better)4 / 53.6 / 53.8 / 5Average
Short-stay (rehab) quality rating (higher is better)1 / 53.4 / 53.3 / 5Worse

Staffing

This facility4.51 hrsTennessee average3.80 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.51 hrs3.80 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)0.72 hrs0.60 hrs0.69 hrsAverage
Nurse aide hours per resident per day (higher is better)2.62 hrs2.12 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)4.02 hrs3.31 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)42.4%48.9%45.8%Better
Registered nurse turnover (yearly) (lower is better)20.8%43.2%42.9%Better
Administrators who left in the past year (lower is better)011Better

Inspections

This facility2Tennessee average4U.S. average9
Health citations in the most recent inspection: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)249Better
Citations from complaint investigations (latest cycle) (lower is better)013Better
Weighted health inspection score ⓘ (lower is better)947.980.6Better

Penalties

This facility0Tennessee average1U.S. average1
Fines in the past 3 years: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$22,907$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Certified beds140114107
Average residents per day1288486
Occupancy91.1%74.8%80.9%

Long-stay residents

This facility1.6%Tennessee average3.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.6%3.4%3.2%Better
Long-stay residents with pressure ulcers (lower is better)5.6%5%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)20.9%16.8%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)3.2%1.8%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.2%0.7%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)16.4%14%13.9%Worse
Long-stay residents whose walking worsened (lower is better)22.7%17.2%14.1%Worse
Long-stay residents who lose too much weight (lower is better)3.5%6.1%5.2%Better
Long-stay residents with depressive symptoms (lower is better)1.8%13.8%12.8%Better
Long-stay residents who were physically restrained (lower is better)0.6%0.1%0.1%Worse
Long-stay residents given anti-anxiety or sleep medication (lower is better)36.5%31.7%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)24.6%20%19%Worse
Long-stay residents given a flu vaccine (higher is better)96.1%94.5%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%89.4%93.6%Better

Short-stay residents

This facility11.8%Tennessee average1.7%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)11.8%1.7%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)82.5%79.8%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)82.8%79.3%82%Average

Inspection citations

State inspectors cited this home for 5 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
March 11, 2026
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected March 31, 2026
March 11, 2026
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected March 31, 2026
January 23, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected January 22, 2025
February 14, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected February 26, 2024
February 14, 2024
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected February 26, 2024

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince

ownership data not available

Other nursing homes near Senator Ben Atchley State Veterans' Home

  1. Wellpark Health and Rehabilitation

    7512 Middlebrook Pike, Knoxville, TN 37909 · 4.6 mi

    For-profit · 32 beds

    ★★★★★3Average
  2. Legacy Park Health and Rehabilitation

    7424 Middlebrook Pike, Knoxville, TN 37909 · 4.6 mi

    For-profit · 176 beds

    ★★★★★1Much below average
  3. West Hills Health and Rehab

    6801 Middlebrook Pike, Knoxville, TN 37919 · 5.2 mi

    Non-profit · 194 beds

    ★★★★★3Average
  4. Diversicare of Oak Ridge

    100 Elmhurst Dr, Oak Ridge, TN 37830 · 7.1 mi

    For-profit · 120 beds · Part of Diversicare Healthcare

    • Special Focus candidate
    ★★★★★1Much below average
  5. Lyonsview Health and Rehabilitation Center

    5837 Lyons View Pike, Knoxville, TN 37919 · 7.6 mi

    For-profit · 222 beds · Part of Champion Care

    • Special Focus candidate
    ★★★★★1Much below average
  6. Nhc Healthcare, Oak Ridge

    300 Laboratory Rd, Oak Ridge, TN 37831 · 7.7 mi

    For-profit · 128 beds · Part of National Healthcare Corporation

    ★★★★★4Above average

All nursing homes in Knoxville, TN · Compare side by side

Frequently asked questions

What is Senator Ben Atchley State Veterans' Home's rating?

Senator Ben Atchley State Veterans' Home has 5 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.

How many inspection citations did Senator Ben Atchley State Veterans' Home receive?

Its most recent standard health inspection found 2 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.

Does Senator Ben Atchley State Veterans' Home accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Senator Ben Atchley State Veterans' Home?

It is government - state and part of Tennessee State Veterans' Home. The ownership section on this page lists the owners and managers reported to CMS.

Where is Senator Ben Atchley State Veterans' Home and how do I contact it?

Senator Ben Atchley State Veterans' Home is at One Veterans Way, Knoxville, TN 37931. Phone: (865) 862-8100.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.