nursing home in Greenville, SC
The Arboretum at the Woodlands
50 Arboretum Way, Greenville, SC 29617 · (864) 371-3100
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★4
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Arboretum at the Woodlands at a glance
The Arboretum at the Woodlands is a 30-bed non-profit nursing home in Greenville, South Carolina (Greenville County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the South Carolina average of 3.
Residents receive about 5.7 hours of nursing care per day (1.6 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (November 20, 2025) found 0 health citations. The South Carolina average is 3.6.
It has not received a federal fine in the past three years.
Nursing staff turnover is 37.8% per year (state average 45.9%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 30
- Certified for
- Medicare
- Medicare-certified since
- November 25, 2009
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Greenville County
- CMS Certification Number
- 425394
Ratings
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.5 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.8 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.75 hrs | 3.84 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.60 hrs | 0.63 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.33 hrs | 2.19 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 5.27 hrs | 3.33 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 37.8% | 45.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 33.3% | 42.1% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 3 | 42.5 | 80.6 | Better |
Penalties
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $14,833 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 30 | 105 | 107 | |
| Average residents per day | 29 | 92 | 86 | |
| Occupancy | 96% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.6% | 3.2% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 0% | 5.1% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 8.8% | 15.3% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.2% | 1.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 19.6% | 11.9% | 13.9% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 10% | 6.3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 3.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 6% | 21% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 30.8% | 16.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 86.4% | 90.6% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.7% | 91.7% | 93.6% | Average |
Short-stay residents
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 71.4% | 78% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 85.9% | 81.5% | 82% | Average |
Inspection citations
State inspectors cited this home for 3 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| October 24, 2024 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected November 23, 2024 |
| October 24, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected November 23, 2024 |
| February 2, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 1, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BRACKETT, JAMES Individual | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| TODD, KELLY Individual | adp of the snf | NOT APPLICABLE | 08/17/2009 |
| BRACKETT, JAMES Individual | corporate officer | NOT APPLICABLE | 07/01/2021 |
| CANNADAY, TROY Individual | corporate officer | NOT APPLICABLE | 07/30/2009 |
| TODD, KELLY Individual | corporate officer | NOT APPLICABLE | 08/17/2009 |
| BRACKETT, JAMES Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| CANNADAY, TROY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2014 |
| UPSTATE SENIOR LIVING, INC. Organization | operational/managerial control | NOT APPLICABLE | 07/30/2009 |
Other nursing homes near The Arboretum at the Woodlands
Heartland Health Care Center - Greenville East
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For-profit · 132 beds · Part of Pacs Group
- Special Focus candidate
★★★★★2Below averageGreenville Post Acute
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★★★★★2Below averageWest Village Post Acute
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★★★★★2Below averageMagnolia Manor - Greenville
411 Ansel St, Greenville, SC 29601 · 7 mi
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★★★★★2Below averageRiver Falls Post Acute
2906 Greer Hwy, Marietta, SC 29661 · 9.2 mi
For-profit · 44 beds · Part of Pacs Group
★★★★★3AverageThe Gables of Pelham Skilled Nursing & Rehab
1306 Pelham Road, Greenville, SC 29615 · 9.5 mi
For-profit · 45 beds
★★★★★2Below average
Frequently asked questions
What is The Arboretum at the Woodlands's rating?
The Arboretum at the Woodlands has 5 out of 5 stars on the CMS overall star rating. The average for South Carolina nursing homes is 3 stars.
How many inspection citations did The Arboretum at the Woodlands receive?
Its most recent standard health inspection found 0 citations, compared with a South Carolina average of 3.6. Every citation is listed on this page with its severity.
Does The Arboretum at the Woodlands accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Arboretum at the Woodlands?
It is non profit - other. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Arboretum at the Woodlands and how do I contact it?
The Arboretum at the Woodlands is at 50 Arboretum Way, Greenville, SC 29617. Phone: (864) 371-3100.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.