nursing home in Greenville, SC
Heartland Health Care Center - Greenville East
601 Sulphur Springs Road, Greenville, SC 29617 · (864) 246-2721
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★2
- Quality measures★★★★★5
- Special Focus candidate
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heartland Health Care Center - Greenville East at a glance
Heartland Health Care Center - Greenville East is a 132-bed for-profit nursing home in Greenville, South Carolina (Greenville County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the South Carolina average of 3.
Residents receive about 3.1 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (June 18, 2026) found 10 health citations. The South Carolina average is 3.6.
Federal regulators fined it 1 time in the past three years, totaling $12,418.
Nursing staff turnover is 51.8% per year (state average 45.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 132
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Pacs Group
- Medicare-certified since
- September 1, 1976
- Resident/family council
- Resident
- County
- Greenville County
- CMS Certification Number
- 425106
Ratings
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.5 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.8 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.07 hrs | 3.84 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.55 hrs | 0.63 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.61 hrs | 2.19 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.46 hrs | 3.33 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 51.8% | 45.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 45.8% | 42.1% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 10 | 4 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 271 | 42.5 | 80.6 | Worse |
Penalties
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $12,418 | $14,833 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 132 | 105 | 107 | |
| Average residents per day | 126 | 92 | 86 | |
| Occupancy | 95.6% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.8% | 3.2% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.2% | 5.1% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 15.5% | 15.3% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 0.5% | 1.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.2% | 0.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 2% | 11.9% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 2.9% | 12.7% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.1% | 6.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 14.6% | 3.1% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 19.3% | 21% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 12.1% | 16.7% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 90.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.1% | 91.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.9% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 78.3% | 78% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 90.3% | 81.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 13 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 18, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected July 11, 2026 |
| June 18, 2026 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | F Potential harm, widespread | Corrected July 11, 2026 |
| June 18, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 11, 2026 |
| June 18, 2026 Standard | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Quality of Life and Care Deficiencies · Tag F0678 | D Potential harm, isolated | Corrected July 11, 2026 |
| June 18, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected July 11, 2026 |
| June 18, 2026 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected July 11, 2026 |
| June 18, 2026 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected July 11, 2026 |
| June 18, 2026 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected July 11, 2026 |
| January 15, 2026 Complaint | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | L Immediate jeopardy, widespread | Corrected February 3, 2026 |
| January 15, 2026 Complaint | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | L Immediate jeopardy, widespread | Corrected February 3, 2026 |
| April 11, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected May 2, 2025 |
| April 11, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected May 2, 2025 |
| April 11, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected May 2, 2025 |
| April 11, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 1, 2025 |
| May 31, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 31, 2023 Standard | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. Administration Deficiencies · Tag F0847 | D Potential harm, isolated | Corrected June 19, 2023 |
| May 31, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 19, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $12,418 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| January 15, 2026 | Fine | $12,418 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| SC MASTER TENANT, LLC Organization | 5% or greater direct ownership interest | 100% | 09/13/2023 |
| PROVIDENCE GROUP NH, LLC Organization | 5% or greater indirect ownership interest | — | 09/13/2023 |
| APT, FREDERICK Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| JERGENSEN, JOSHUA Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| MITCHELL, JOHN Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| MILLET, MARK Individual | w-2 managing employee | NOT APPLICABLE | 09/13/2023 |
Other nursing homes near Heartland Health Care Center - Greenville East
The Arboretum at the Woodlands
50 Arboretum Way, Greenville, SC 29617 · 3.3 mi
Non-profit · 30 beds
- CMS high performer
★★★★★5Much above averageGreenville Post Acute
661 Rutherford Rd, Greenville, SC 29609 · 3.3 mi
For-profit · 132 beds · Part of Pacs Group
★★★★★2Below averageWest Village Post Acute
8 North Texas Avenue, Greenville, SC 29611 · 3.7 mi
For-profit · 132 beds · Part of Pacs Group
★★★★★2Below averageMagnolia Manor - Greenville
411 Ansel St, Greenville, SC 29601 · 4.2 mi
For-profit · 99 beds · Part of Fundamental Healthcare
★★★★★2Below averagePresbyterian Home of Sc - Foothills
205 Bud Nalley Drive, Easley, SC 29642 · 8.1 mi
Non-profit · 22 beds · Part of Presbyterian Communities of South Carolina
★★★★★2Below averagePowdersville Post-Acute
1850 Crestview Road, Easley, SC 29642 · 8.2 mi
For-profit · 60 beds · Part of Pacs Group
★★★★★3Average
Frequently asked questions
What is Heartland Health Care Center - Greenville East's rating?
Heartland Health Care Center - Greenville East has 2 out of 5 stars on the CMS overall star rating. The average for South Carolina nursing homes is 3 stars.
How many inspection citations did Heartland Health Care Center - Greenville East receive?
Its most recent standard health inspection found 10 citations, compared with a South Carolina average of 3.6. Every citation is listed on this page with its severity.
Does Heartland Health Care Center - Greenville East accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heartland Health Care Center - Greenville East?
It is for profit - limited liability company and part of Pacs Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heartland Health Care Center - Greenville East and how do I contact it?
Heartland Health Care Center - Greenville East is at 601 Sulphur Springs Road, Greenville, SC 29617. Phone: (864) 246-2721.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.