nursing home in Greenville, SC
West Village Post Acute
8 North Texas Avenue, Greenville, SC 29611 · (864) 295-1331
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★2
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
West Village Post Acute at a glance
West Village Post Acute is a 132-bed for-profit nursing home in Greenville, South Carolina (Greenville County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the South Carolina average of 3.
Residents receive about 3.3 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (January 16, 2026) found 7 health citations. The South Carolina average is 3.6.
It has not received a federal fine in the past three years.
Nursing staff turnover is 53.3% per year (state average 45.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 132
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Pacs Group
- Medicare-certified since
- September 2, 1975
- Resident/family council
- Resident
- County
- Greenville County
- CMS Certification Number
- 425102
Ratings
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.5 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.8 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.28 hrs | 3.84 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.54 hrs | 0.63 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.89 hrs | 2.19 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.84 hrs | 3.33 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 53.3% | 45.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 60% | 42.1% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 38 | 42.5 | 80.6 | Better |
Penalties
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $14,833 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 132 | 105 | 107 | |
| Average residents per day | 125 | 92 | 86 | |
| Occupancy | 94.3% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.8% | 3.2% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.5% | 5.1% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 12.5% | 15.3% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 5.8% | 11.9% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 7% | 12.7% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.5% | 6.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 3.9% | 3.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 31% | 21% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 24.1% | 16.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.4% | 90.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 95.5% | 91.7% | 93.6% | Average |
Short-stay residents
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.4% | 1.5% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 40% | 78% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 42.9% | 81.5% | 82% | Worse |
Inspection citations
State inspectors cited this home for 23 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 16, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected February 10, 2026 |
| January 16, 2026 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected February 10, 2026 |
| January 16, 2026 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected February 10, 2026 |
| January 16, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected February 10, 2026 |
| January 16, 2026 Standard | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected February 10, 2026 |
| January 16, 2026 Complaint | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected February 10, 2026 |
| January 16, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected February 10, 2026 |
| March 14, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 7, 2025 |
| November 15, 2024 Fire safety | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. Smoke Deficiencies · Tag K0343 | D Potential harm, isolated | Corrected December 16, 2024 |
| November 15, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected December 16, 2024 |
| November 15, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected December 10, 2024 |
| November 15, 2024 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected December 10, 2024 |
| November 15, 2024 Complaint | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected December 10, 2024 |
| October 13, 2022 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected October 28, 2022 |
| October 13, 2022 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected October 28, 2022 |
| October 13, 2022 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected November 13, 2022 |
| October 13, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected November 13, 2022 |
| October 13, 2022 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected November 13, 2022 |
| October 13, 2022 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected November 13, 2022 |
| October 13, 2022 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected November 13, 2022 |
| October 13, 2022 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected November 13, 2022 |
| October 13, 2022 Standard | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. Resident Rights Deficiencies · Tag F0563 | D Potential harm, isolated | Corrected November 13, 2022 |
| October 13, 2022 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected November 13, 2022 |
| October 13, 2022 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected November 13, 2022 |
| October 13, 2022 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected November 13, 2022 |
| October 13, 2022 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected November 13, 2022 |
| October 13, 2022 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected November 13, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| TRUIST BANK Organization | 5% or greater security interest | NOT APPLICABLE | 07/16/2024 |
| 8 NORTH TEXAS AVENUE LLC Organization | adp of the snf | NOT APPLICABLE | 02/15/2024 |
| HANCOCK, MARK Individual | adp of the snf | NOT APPLICABLE | 02/15/2024 |
| HOLCK, JUSTIN Individual | adp of the snf | NOT APPLICABLE | 11/09/2025 |
| MAULDIN, ELIZABETH Individual | adp of the snf | NOT APPLICABLE | 08/22/2024 |
| MURRAY, JASON Individual | adp of the snf | NOT APPLICABLE | 02/15/2024 |
| PACS GROUP, INC. Organization | adp of the snf | NOT APPLICABLE | 02/15/2024 |
| PACS HOLDINGS, LLC Organization | adp of the snf | NOT APPLICABLE | 02/15/2024 |
| PROVIDENCE ADMINISTRATIVE CONSULTING SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 09/01/2021 |
| PROVIDENCE GROUP NH, LLC Organization | adp of the snf | NOT APPLICABLE | 02/15/2024 |
| TRUIST BANK Organization | adp of the snf | NOT APPLICABLE | 11/21/2025 |
| WHEELER, KERRY Individual | adp of the snf | NOT APPLICABLE | 09/01/2021 |
| ZOOZEN LLC Organization | adp of the snf | NOT APPLICABLE | 02/15/2024 |
| HANCOCK, MARK Individual | corporate officer | NOT APPLICABLE | 09/03/2025 |
| JERGENSEN, JOSHUA Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| MITCHELL, JOHN Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| JERGENSEN, JOSHUA Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| MITCHELL, JOHN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| HOLCK, JUSTIN Individual | operational/managerial control | NOT APPLICABLE | 11/09/2025 |
| MAULDIN, ELIZABETH Individual | operational/managerial control | NOT APPLICABLE | 08/22/2024 |
| WHEELER, KERRY Individual | operational/managerial control | NOT APPLICABLE | 09/01/2021 |
Other nursing homes near West Village Post Acute
Magnolia Manor - Greenville
411 Ansel St, Greenville, SC 29601 · 1.6 mi
For-profit · 99 beds · Part of Fundamental Healthcare
★★★★★2Below averageGreenville Post Acute
661 Rutherford Rd, Greenville, SC 29609 · 3.5 mi
For-profit · 132 beds · Part of Pacs Group
★★★★★2Below averageHeartland Health Care Center - Greenville East
601 Sulphur Springs Road, Greenville, SC 29617 · 3.7 mi
For-profit · 132 beds · Part of Pacs Group
- Special Focus candidate
★★★★★2Below averagePresbyterian Home of Sc - Foothills
205 Bud Nalley Drive, Easley, SC 29642 · 6.4 mi
Non-profit · 22 beds · Part of Presbyterian Communities of South Carolina
★★★★★2Below averagePowdersville Post-Acute
1850 Crestview Road, Easley, SC 29642 · 6.5 mi
For-profit · 60 beds · Part of Pacs Group
★★★★★3AverageThe Arboretum at the Woodlands
50 Arboretum Way, Greenville, SC 29617 · 6.8 mi
Non-profit · 30 beds
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is West Village Post Acute's rating?
West Village Post Acute has 2 out of 5 stars on the CMS overall star rating. The average for South Carolina nursing homes is 3 stars.
How many inspection citations did West Village Post Acute receive?
Its most recent standard health inspection found 7 citations, compared with a South Carolina average of 3.6. Every citation is listed on this page with its severity.
Does West Village Post Acute accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns West Village Post Acute?
It is for profit - limited liability company and part of Pacs Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is West Village Post Acute and how do I contact it?
West Village Post Acute is at 8 North Texas Avenue, Greenville, SC 29611. Phone: (864) 295-1331.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.