nursing home in Manheim, PA
Pleasant View Communities
544 North Penryn Road, Manheim, PA 17545 · (717) 665-2445
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★3
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Pleasant View Communities at a glance
Pleasant View Communities is a 92-bed non-profit nursing home in Manheim, Pennsylvania (Lancaster County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Pennsylvania average of 3.
Residents receive about 4.7 hours of nursing care per day (0.7 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (July 24, 2025) found 1 health citation. The Pennsylvania average is 10.
It has not received a federal fine in the past three years.
Nursing staff turnover is 34.2% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 92
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 1, 1989
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Lancaster County
- CMS Certification Number
- 395786
Ratings
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.8 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.68 hrs | 3.89 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.69 hrs | 0.79 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.86 hrs | 2.19 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.31 hrs | 3.53 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 34.2% | 44.5% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 31.6% | 39.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 14 | 82.4 | 80.6 | Better |
Penalties
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $25,774 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 92 | 127 | 107 | |
| Average residents per day | 91 | 105 | 86 | |
| Occupancy | 98.4% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.7% | 3.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.4% | 4.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 17.9% | 17.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.9% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 35.2% | 16.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 23.1% | 17% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 3.2% | 6.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 10.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 11.8% | 20% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 27.6% | 25.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 97.8% | 93.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.7% | 87.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.8% | 1.4% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 47.6% | 68.7% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 93.3% | 70% | 82% | Better |
Inspection citations
State inspectors cited this home for 6 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 24, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected July 25, 2025 |
| July 24, 2025 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | E Potential harm, pattern | Corrected August 1, 2025 |
| August 1, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected October 15, 2024 |
| August 1, 2024 Fire safety | Install a two-hour-resistant firewall separation. Construction Deficiencies · Tag K0133 | E Potential harm, pattern | Corrected October 15, 2024 |
| August 1, 2024 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | E Potential harm, pattern | Corrected October 15, 2024 |
| August 1, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected October 15, 2024 |
| August 1, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected September 1, 2024 |
| August 1, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected September 1, 2024 |
| August 1, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 1, 2024 |
| August 1, 2024 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected September 1, 2024 |
| August 1, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected September 1, 2024 |
| September 28, 2023 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | F Potential harm, widespread | Corrected November 12, 2023 |
| September 28, 2023 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | E Potential harm, pattern | Corrected November 12, 2023 |
| September 28, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | C No harm, widespread | Corrected November 12, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BAILEY, RICHARD Individual | corporate director | NOT APPLICABLE | 01/01/2019 |
| BRADLEY, CHARLES Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| ECCLESTON, JOHN Individual | corporate director | NOT APPLICABLE | 06/01/2022 |
| HARTMANN, TERESA Individual | corporate director | NOT APPLICABLE | 01/01/2019 |
| HERSHEY, DALE Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| KEGARISE, JOHN Individual | corporate director | NOT APPLICABLE | 01/01/2017 |
| LAUGHLIN, JOHN Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| MOYER, SCOTT Individual | corporate director | NOT APPLICABLE | 11/20/2014 |
| NESTLEROTH, HAZEL Individual | corporate director | NOT APPLICABLE | 01/01/2021 |
| PATRICK, DENNIS Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| HOLLINGER, JONATHAN Individual | corporate officer | NOT APPLICABLE | 07/27/2015 |
| MYERS, STEVEN Individual | corporate officer | NOT APPLICABLE | 12/04/2016 |
| HOLLINGER, JONATHAN Individual | operational/managerial control | NOT APPLICABLE | 07/27/2015 |
| MYERS, STEVEN Individual | operational/managerial control | NOT APPLICABLE | 12/04/2016 |
| BLOUGH, AMY Individual | w-2 managing employee | NOT APPLICABLE | 03/02/2020 |
| GAISSERT, GARY Individual | w-2 managing employee | NOT APPLICABLE | 01/11/2021 |
| HOLLINGER, JONATHAN Individual | w-2 managing employee | NOT APPLICABLE | 07/27/2015 |
| MYERS, STEVEN Individual | w-2 managing employee | NOT APPLICABLE | 12/04/2016 |
Other nursing homes near Pleasant View Communities
Moravian Manor
300 West Lemon Street, Lititz, PA 17543 · 4.1 mi
Non-profit · 119 beds
- CMS high performer
★★★★★5Much above averageKadima Rehabilitation & Nursing at Lititz
125 South Broad Street, Lititz, PA 17543 · 4.3 mi
For-profit · 42 beds · Part of Kadima Healthcare Group
★★★★★1Much below averageUnited Zion Retirement Communi
722 Furnace Hill Pike, Lititz, PA 17543 · 4.5 mi
Non-profit · 59 beds · Part of Friends Services for the Aging
★★★★★5Much above averageMt Hope Nazarene Retirement Community
3026 Mount Hope Home Road, Manheim, PA 17545 · 4.9 mi
Non-profit · 50 beds
★★★★★5Much above average- ★★★★★1Much below average
- ★★★★★5Much above average
Frequently asked questions
What is Pleasant View Communities's rating?
Pleasant View Communities has 5 out of 5 stars on the CMS overall star rating. The average for Pennsylvania nursing homes is 3 stars.
How many inspection citations did Pleasant View Communities receive?
Its most recent standard health inspection found 1 citation, compared with a Pennsylvania average of 10. Every citation is listed on this page with its severity.
Does Pleasant View Communities accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Pleasant View Communities?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Pleasant View Communities and how do I contact it?
Pleasant View Communities is at 544 North Penryn Road, Manheim, PA 17545. Phone: (717) 665-2445.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.