nursing home in Manheim, PA
Mt Hope Nazarene Retirement Community
3026 Mount Hope Home Road, Manheim, PA 17545 · (717) 665-6365
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Mt Hope Nazarene Retirement Community at a glance
Mt Hope Nazarene Retirement Community is a 50-bed non-profit nursing home in Manheim, Pennsylvania (Lancaster County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Pennsylvania average of 3.
Residents receive about 4.1 hours of nursing care per day (0.6 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (September 5, 2024) found 2 health citations. The Pennsylvania average is 10.
It has not received a federal fine in the past three years.
Nursing staff turnover is 40% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 50
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 1, 2008
- Resident/family council
- Both
- County
- Lancaster County
- CMS Certification Number
- 396119
Ratings
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.8 / 5 | 3.8 / 5 | Better |
Staffing
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.09 hrs | 3.89 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.65 hrs | 0.79 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.30 hrs | 2.19 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.80 hrs | 3.53 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 40% | 44.5% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 14.3% | 39.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 11 | 82.4 | 80.6 | Better |
Penalties
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $25,774 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 50 | 127 | 107 | |
| Average residents per day | 49 | 105 | 86 | |
| Occupancy | 97% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.5% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 1.7% | 4.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 11.4% | 17.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.6% | 1.5% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 14.9% | 16.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 15.4% | 17% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 3.2% | 6.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 10.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 21.3% | 20% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 19.1% | 25.5% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 98% | 93.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99% | 87.5% | 93.6% | Better |
Inspection citations
State inspectors cited this home for 14 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 5, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected October 4, 2024 |
| September 5, 2024 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected October 4, 2024 |
| November 2, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected December 5, 2023 |
| November 2, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected December 5, 2023 |
| November 16, 2022 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | E Potential harm, pattern | Corrected December 30, 2022 |
| November 16, 2022 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | E Potential harm, pattern | Corrected December 20, 2022 |
| November 16, 2022 Standard | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. Environmental Deficiencies · Tag F0909 | E Potential harm, pattern | Corrected December 22, 2022 |
| November 16, 2022 Standard | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. Resident Rights Deficiencies · Tag F0575 | E Potential harm, pattern | Corrected December 20, 2022 |
| November 16, 2022 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected December 15, 2022 |
| November 16, 2022 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | E Potential harm, pattern | Corrected December 30, 2022 |
| November 16, 2022 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected January 14, 2023 |
| November 16, 2022 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected January 5, 2023 |
| November 16, 2022 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected December 20, 2022 |
| November 16, 2022 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected December 24, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| EPHRATA CHURCH OF THE NAZARENE Organization | 5% or greater direct ownership interest | 60% | 11/01/2006 |
| EPHRATA CHURCH OF THE NAZARENE Organization | 5% or greater mortgage interest | NOT APPLICABLE | 11/01/2006 |
| EPHRATA CHURCH OF THE NAZARENE Organization | 5% or greater security interest | NOT APPLICABLE | 11/01/2006 |
| FILLMORE, DEBBIE Individual | adp of the snf | NOT APPLICABLE | 01/01/2006 |
| LOVELL, SUSIE Individual | adp of the snf | NOT APPLICABLE | 08/22/2022 |
| LUCAS, JOANNA Individual | adp of the snf | NOT APPLICABLE | 09/01/2006 |
| MARTIN, LEON Individual | adp of the snf | NOT APPLICABLE | 01/08/2018 |
| MAXIM, MARINA Individual | adp of the snf | NOT APPLICABLE | 04/26/2017 |
| PECK, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 10/02/2022 |
| SNYDER, CHARLYN Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| SNYDER, KEVIN Individual | adp of the snf | NOT APPLICABLE | 04/11/2025 |
| STEHR, JOANNE Individual | adp of the snf | NOT APPLICABLE | 12/01/2024 |
| STERNER, JEFF Individual | adp of the snf | NOT APPLICABLE | 06/01/2022 |
| TORNABE, MICHELE Individual | adp of the snf | NOT APPLICABLE | 04/07/2011 |
| WICKENHEISER, THOMAS Individual | adp of the snf | NOT APPLICABLE | 02/29/2024 |
| FILLMORE, DEBBIE Individual | corporate director | NOT APPLICABLE | 09/01/2006 |
| LOVELL, SUSIE Individual | corporate director | NOT APPLICABLE | 08/24/2022 |
| LUCAS, JOANNA Individual | corporate director | NOT APPLICABLE | 09/01/2006 |
| MARTIN, LEON Individual | corporate director | NOT APPLICABLE | 01/08/2018 |
| MAXIM, MARINA Individual | corporate director | NOT APPLICABLE | 05/05/2017 |
| PECK, MICHAEL Individual | corporate director | NOT APPLICABLE | 10/02/2022 |
| SNYDER, CHARLYN Individual | corporate director | NOT APPLICABLE | 01/01/2021 |
| SNYDER, KEVIN Individual | corporate director | NOT APPLICABLE | 04/11/2025 |
| STEHR, JOANNE Individual | corporate director | NOT APPLICABLE | 12/01/2024 |
| STERNER, JEFF Individual | corporate director | NOT APPLICABLE | 06/01/2022 |
| TORNABE, MICHELE Individual | corporate director | NOT APPLICABLE | 03/12/2012 |
| WICKENHEISER, THOMAS Individual | corporate director | NOT APPLICABLE | 02/29/2024 |
| CAFRELLI, STEVEN Individual | corporate officer | NOT APPLICABLE | 07/01/2021 |
| FILLMORE, DEBBIE Individual | corporate officer | NOT APPLICABLE | 11/01/2006 |
| HAMBRICK, ROCKLIN Individual | corporate officer | NOT APPLICABLE | 08/05/2013 |
| LOVELL, SUSIE Individual | corporate officer | NOT APPLICABLE | 08/22/2022 |
| LUCAS, JOANNA Individual | corporate officer | NOT APPLICABLE | 11/01/2006 |
| SNYDER, CHARLYN Individual | corporate officer | NOT APPLICABLE | 07/07/2020 |
| STERNER, JEFF Individual | corporate officer | NOT APPLICABLE | 02/09/2022 |
| MAXIM, MARINA Individual | operational/managerial control | NOT APPLICABLE | 04/26/2017 |
| PECK, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 10/02/2022 |
| TORNABE, MICHELE Individual | operational/managerial control | NOT APPLICABLE | 04/07/2011 |
| WICKENHEISER, THOMAS Individual | operational/managerial control | NOT APPLICABLE | 02/29/2024 |
Other nursing homes near Mt Hope Nazarene Retirement Community
Pleasant View Communities
544 North Penryn Road, Manheim, PA 17545 · 4.9 mi
Non-profit · 92 beds
- CMS high performer
★★★★★5Much above average- ★★★★★5Much above average
Elizabethtown Nursing and Rehabilitation
141 Heisey Avenue, Elizabethtown, PA 17022 · 7.7 mi
For-profit · 45 beds
★★★★★2Below averageMasonic Village at Elizabethtown
One Masonic Drive, Elizabethtown, PA 17022 · 8 mi
Non-profit · 434 beds
- CMS high performer
★★★★★5Much above averageKadima Rehabilitation & Nursing at Campbelltown
2880 Horseshoe Pike, Palmyra, PA 17078 · 8.1 mi
For-profit · 53 beds · Part of Kadima Healthcare Group
- Special Focus candidate
★★★★★1Much below averageLebanon Skilled Nursing and Rehabilitation Center
900 Tuck Street, Lebanon, PA 17042 · 8.2 mi
For-profit · 159 beds · Part of Genesis Healthcare
★★★★★1Much below average
Frequently asked questions
What is Mt Hope Nazarene Retirement Community's rating?
Mt Hope Nazarene Retirement Community has 5 out of 5 stars on the CMS overall star rating. The average for Pennsylvania nursing homes is 3 stars.
How many inspection citations did Mt Hope Nazarene Retirement Community receive?
Its most recent standard health inspection found 2 citations, compared with a Pennsylvania average of 10. Every citation is listed on this page with its severity.
Does Mt Hope Nazarene Retirement Community accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Mt Hope Nazarene Retirement Community?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Mt Hope Nazarene Retirement Community and how do I contact it?
Mt Hope Nazarene Retirement Community is at 3026 Mount Hope Home Road, Manheim, PA 17545. Phone: (717) 665-6365.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.