nursing home in Lititz, PA
United Zion Retirement Communi
722 Furnace Hill Pike, Lititz, PA 17543 · (717) 626-2071
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
United Zion Retirement Communi at a glance
United Zion Retirement Communi is a 59-bed non-profit nursing home in Lititz, Pennsylvania (Lancaster County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Pennsylvania average of 3.
Residents receive about 4.9 hours of nursing care per day (1 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (August 8, 2025) found 1 health citation. The Pennsylvania average is 10.
Federal regulators fined it 1 time in the past three years, totaling $7,443.
Nursing staff turnover is 19.2% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 59
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Friends Services for the Aging
- Medicare-certified since
- February 1, 1984
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Lancaster County
- CMS Certification Number
- 395631
Ratings
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.8 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.94 hrs | 3.89 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.03 hrs | 0.79 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.71 hrs | 2.19 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.19 hrs | 3.53 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 19.2% | 44.5% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 6.3% | 39.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 17 | 82.4 | 80.6 | Better |
Penalties
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $7,443 | $25,774 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 59 | 127 | 107 | |
| Average residents per day | 55 | 105 | 86 | |
| Occupancy | 92.7% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.5% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3% | 4.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 17.6% | 17.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.1% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.4% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 23.7% | 16.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 23.4% | 17% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 3.5% | 6.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 10.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 31.1% | 20% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 28% | 25.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 93.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 87.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 94.5% | 68.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 88.2% | 70% | 82% | Better |
Inspection citations
State inspectors cited this home for 4 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 4, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected February 23, 2026 |
| August 8, 2025 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected October 5, 2025 |
| August 8, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected October 5, 2025 |
| August 8, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected October 5, 2025 |
| August 8, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected October 5, 2025 |
| July 18, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected September 15, 2024 |
| July 18, 2024 Fire safety | Provide properly sized and located linen or trash receptacles. Miscellaneous Deficiencies · Tag K0754 | E Potential harm, pattern | Corrected September 15, 2024 |
| July 18, 2024 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | E Potential harm, pattern | Corrected September 15, 2024 |
| July 18, 2024 Standard | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Resident Assessment and Care Planning Deficiencies · Tag F0661 | D Potential harm, isolated | Corrected August 19, 2024 |
| July 18, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected August 19, 2024 |
| September 29, 2023 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | E Potential harm, pattern | Corrected October 10, 2023 |
| September 29, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected October 10, 2023 |
| September 29, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected October 10, 2023 |
| September 29, 2023 Fire safety | Have power receptacles that are properly grounded. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912 | E Potential harm, pattern | Corrected October 10, 2023 |
| September 29, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected October 23, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $7,443 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| September 29, 2023 | Fine | $7,443 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| UNITED ZION RETIREMENT COMMUNITY Organization | 5% or greater direct ownership interest | 100% | 01/01/1966 |
| BANKUNITED, NA Organization | 5% or greater mortgage interest | NOT APPLICABLE | 07/02/2024 |
| AGUILLARD, CHRISTOPHER Individual | adp of the snf | NOT APPLICABLE | 07/19/2021 |
| BANKUNITED, NA Organization | adp of the snf | NOT APPLICABLE | 04/14/2025 |
| BASHORE, MITCHELL Individual | adp of the snf | NOT APPLICABLE | 05/05/2021 |
| COVENANT ALLIANCE REHAB EAST LLC Organization | adp of the snf | NOT APPLICABLE | 04/08/2025 |
| DIAZ, KATIRIA-MARIE Individual | adp of the snf | NOT APPLICABLE | 01/06/2025 |
| ELMORE, RAYMOND Individual | adp of the snf | NOT APPLICABLE | 08/13/2024 |
| FAUS, JESSICA Individual | adp of the snf | NOT APPLICABLE | 08/15/2019 |
| FOREFRONT HEALTHCARE, LLC Organization | adp of the snf | NOT APPLICABLE | 04/11/2025 |
| FRIENDS SERVICES FOR THE AGING Organization | adp of the snf | NOT APPLICABLE | 03/28/2025 |
| GROFF, HOLLY Individual | adp of the snf | NOT APPLICABLE | 09/01/2022 |
| HAUPT, ELLEN Individual | adp of the snf | NOT APPLICABLE | 09/26/2018 |
| HENRY-ISAAC, JANET Individual | adp of the snf | NOT APPLICABLE | 09/22/2021 |
| KOLOCIN, KARLEY Individual | adp of the snf | NOT APPLICABLE | 11/17/2021 |
| LEON, JAMIE Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| MALLOZZI, MARIANO Individual | adp of the snf | NOT APPLICABLE | 06/29/2015 |
| MAST, WENDY Individual | adp of the snf | NOT APPLICABLE | 04/05/2021 |
| MATLOW, LEA Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| MUSSER, MATTHEW Individual | adp of the snf | NOT APPLICABLE | 10/23/2020 |
| SOUDERS, ZACHARY Individual | adp of the snf | NOT APPLICABLE | 04/26/2017 |
| UNITED ZION RETIREMENT COMMUNITY Organization | adp of the snf | NOT APPLICABLE | 01/01/1966 |
| VERDEGEM, MARILYN SUE Individual | adp of the snf | NOT APPLICABLE | 05/07/2018 |
| WELLSPAN MEDICAL GROUP Organization | adp of the snf | NOT APPLICABLE | 04/08/2025 |
| FRY, JOHN Individual | corporate director | NOT APPLICABLE | 08/01/2023 |
| GEIB, WILLIAM Individual | corporate director | NOT APPLICABLE | 04/01/2024 |
| GERHART, ROGER Individual | corporate director | NOT APPLICABLE | 08/14/2017 |
| HACKMAN, WARREN Individual | corporate director | NOT APPLICABLE | 04/01/2024 |
| METZLER, EUNICE Individual | corporate director | NOT APPLICABLE | 10/22/2020 |
| SENSENIG, SHANNON Individual | corporate director | NOT APPLICABLE | 04/01/2024 |
| SPOHN, CLARENCE Individual | corporate director | NOT APPLICABLE | 10/22/2020 |
| TERCERO, SUSANA Individual | corporate director | NOT APPLICABLE | 04/01/2023 |
| ZIMMERMAN, DORCAS Individual | corporate director | NOT APPLICABLE | 04/01/2024 |
| FRY, JOHN Individual | corporate officer | NOT APPLICABLE | 08/01/2023 |
| HAUPT, ELLEN Individual | corporate officer | NOT APPLICABLE | 09/26/2018 |
| METZLER, EUNICE Individual | corporate officer | NOT APPLICABLE | 10/22/2020 |
| MUSSER, MATTHEW Individual | corporate officer | NOT APPLICABLE | 10/23/2020 |
| SENSENIG, SHANNON Individual | corporate officer | NOT APPLICABLE | 04/01/2024 |
| VERDEGEM, MARILYN SUE Individual | corporate officer | NOT APPLICABLE | 05/07/2018 |
| ZIMMERMAN, DORCAS Individual | corporate officer | NOT APPLICABLE | 04/01/2024 |
Showing 40 of 70 records.
Other nursing homes near United Zion Retirement Communi
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★★★★★1Much below averageMoravian Manor
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★★★★★5Much above averagePleasant View Communities
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Frequently asked questions
What is United Zion Retirement Communi's rating?
United Zion Retirement Communi has 5 out of 5 stars on the CMS overall star rating. The average for Pennsylvania nursing homes is 3 stars.
How many inspection citations did United Zion Retirement Communi receive?
Its most recent standard health inspection found 1 citation, compared with a Pennsylvania average of 10. Every citation is listed on this page with its severity.
Does United Zion Retirement Communi accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns United Zion Retirement Communi?
It is non profit - corporation and part of Friends Services for the Aging. The ownership section on this page lists the owners and managers reported to CMS.
Where is United Zion Retirement Communi and how do I contact it?
United Zion Retirement Communi is at 722 Furnace Hill Pike, Lititz, PA 17543. Phone: (717) 626-2071.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.