nursing home in Greensboro, NC
Friends Homes at Guilford
925 New Garden Road, Greensboro, NC 27410 · (336) 292-8187
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★2
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Friends Homes at Guilford at a glance
Friends Homes at Guilford is a 69-bed non-profit nursing home in Greensboro, North Carolina (Guilford County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the North Carolina average of 2.9.
Residents receive about 5.1 hours of nursing care per day (0.7 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (January 8, 2026) found 0 health citations. The North Carolina average is 4.7.
It has not received a federal fine in the past three years.
Nursing staff turnover is 45.3% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 69
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- May 1, 1976
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Guilford County
- CMS Certification Number
- 345148
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.07 hrs | 3.85 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.65 hrs | 0.62 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 3.80 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.54 hrs | 3.42 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 45.3% | 49% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 33.3% | 45.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 2 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 69 | 105 | 107 | |
| Average residents per day | 66 | 87 | 86 | |
| Occupancy | 95.1% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.4% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.2% | 5.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 17.3% | 14% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 7.1% | 2.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.1% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 33.1% | 15.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 16.1% | 18.3% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4% | 7.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 2.7% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.2% | 21.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 28.9% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96% | 92% | 93.6% | Average |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 91.2% | 78.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 94.4% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 2 health deficiencies and 13 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 8, 2026 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected April 1, 2026 |
| October 24, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | F Potential harm, widespread | Corrected January 5, 2025 |
| October 24, 2024 Fire safety | Install properly constructed and protected linen or trash chutes. Services Deficiencies · Tag K0541 | F Potential harm, widespread | Corrected January 5, 2025 |
| October 24, 2024 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected January 5, 2025 |
| October 24, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected January 5, 2025 |
| October 24, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected January 5, 2025 |
| October 24, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected January 5, 2025 |
| October 24, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected January 5, 2025 |
| October 24, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected January 5, 2025 |
| October 24, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected January 5, 2025 |
| October 24, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected November 21, 2024 |
| October 24, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected November 21, 2024 |
| June 1, 2023 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected September 1, 2023 |
| June 1, 2023 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | D Potential harm, isolated | Corrected September 1, 2023 |
| June 1, 2023 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected September 1, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| KINTURA Organization | adp of the snf | NOT APPLICABLE | 07/08/2025 |
| NEWMAN, JAMES Individual | adp of the snf | NOT APPLICABLE | 10/21/2025 |
| VELUDANDI, PRASHANTHI Individual | adp of the snf | NOT APPLICABLE | 10/21/2025 |
| ADAMS, KATHRYN Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| BEESON, REGINALD Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| BRANNON, GERALDINE Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| CARROLL, WILLIAM Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| FISHER, CHARLES Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| GLENZ, NANCY Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| GORDH, GEORGE Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| HOBSON, DAVID Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| JONES, SHUKRIYYAH Individual | corporate director | NOT APPLICABLE | 11/06/2023 |
| MORGAN, MARK Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| OSBORNE, JAY Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| ROSS, JENNIFER Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| SCARDIGNO, JORDAN Individual | corporate director | NOT APPLICABLE | 10/10/2023 |
| SHOPE, RICHARD Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| TUTTEROW, ALAN Individual | corporate director | NOT APPLICABLE | 10/01/2024 |
| VELUDANDI, PRASHANTHI Individual | corporate director | NOT APPLICABLE | 08/01/2024 |
| WEBSTER, TIMOTHY Individual | corporate director | NOT APPLICABLE | 05/01/2016 |
| BUMM, JACOB Individual | corporate officer | NOT APPLICABLE | 01/01/2022 |
| CARROLL, ALICE Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| HURLEY, MARSHALL Individual | corporate officer | NOT APPLICABLE | 01/01/2021 |
| TURNER, BETTY Individual | corporate officer | NOT APPLICABLE | 01/01/2022 |
| ADAMS, KATHRYN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2023 |
| BEESON, REGINALD Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| BRANNON, GERALDINE Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| BUMM, JACOB Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| CARROLL, ALICE Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| CARROLL, WILLIAM Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| FISHER, CHARLES Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| GLENZ, NANCY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2023 |
| GORDH, GEORGE Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| HOBSON, DAVID Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| HURLEY, MARSHALL Individual | managing control - governing body | NOT APPLICABLE | 01/01/2021 |
| MORGAN, MARK Individual | managing control - governing body | NOT APPLICABLE | 01/01/2025 |
| OSBORNE, JAY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2025 |
| ROSS, JENNIFER Individual | managing control - governing body | NOT APPLICABLE | 01/01/2025 |
| SHOPE, RICHARD Individual | managing control - governing body | NOT APPLICABLE | 01/01/2025 |
| TURNER, BETTY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
Showing 40 of 51 records.
Other nursing homes near Friends Homes at Guilford
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Frequently asked questions
What is Friends Homes at Guilford's rating?
Friends Homes at Guilford has 5 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Friends Homes at Guilford receive?
Its most recent standard health inspection found 0 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Friends Homes at Guilford accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Friends Homes at Guilford?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Friends Homes at Guilford and how do I contact it?
Friends Homes at Guilford is at 925 New Garden Road, Greensboro, NC 27410. Phone: (336) 292-8187.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.