nursing home in Charlotte, NC
The Stewart Health Center
6920 Marching Duck Drive, Charlotte, NC 28210 · (704) 714-5555
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Stewart Health Center at a glance
The Stewart Health Center is a 65-bed non-profit nursing home in Charlotte, North Carolina (Mecklenburg County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the North Carolina average of 2.9.
Residents receive about 5.5 hours of nursing care per day (0.6 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (July 10, 2026) found 2 health citations. The North Carolina average is 4.7.
Federal regulators fined it 2 times in the past three years, totaling $57,971.
Nursing staff turnover is 33.3% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 65
- Certified for
- Medicare
- Chain / affiliated entity
- Life Care Services
- Medicare-certified since
- September 23, 1999
- Continuing care retirement community
- Yes
- Resident/family council
- Both
- County
- Mecklenburg County
- CMS Certification Number
- 345495
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.50 hrs | 3.85 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.58 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 3.61 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 5.10 hrs | 3.42 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 33.3% | 49% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 54.5% | 45.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 60.3 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $57,971 | $36,617 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 65 | 105 | 107 | |
| Average residents per day | 57 | 87 | 86 | |
| Occupancy | 87.4% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.7% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.2% | 5.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 23.5% | 14% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.4% | 2.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.1% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 34.6% | 15.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 16.8% | 18.3% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1.7% | 7.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 2.3% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 12.4% | 21.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 33.9% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 96.7% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 42.3% | 92% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 40.7% | 78.1% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 78.5% | 80.6% | 82% | Average |
Inspection citations
State inspectors cited this home for 15 health deficiencies and 21 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 10, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected August 4, 2026 |
| September 23, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected September 24, 2025 |
| May 16, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected August 21, 2025 |
| May 16, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected August 21, 2025 |
| May 16, 2025 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected August 21, 2025 |
| May 16, 2025 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected August 21, 2025 |
| May 16, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected August 21, 2025 |
| May 16, 2025 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected August 21, 2025 |
| May 16, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 20, 2025 |
| March 7, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected May 31, 2024 |
| March 7, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected May 31, 2024 |
| March 7, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected May 31, 2024 |
| March 7, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected May 31, 2024 |
| March 7, 2024 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | D Potential harm, isolated | Corrected May 31, 2024 |
| March 7, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected May 31, 2024 |
| March 7, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected May 31, 2024 |
| March 7, 2024 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | D Potential harm, isolated | Corrected May 31, 2024 |
| March 7, 2024 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | G Actual harm, isolated | Corrected April 5, 2024 |
| March 7, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected April 5, 2024 |
| March 7, 2024 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | F Potential harm, widespread | Corrected April 5, 2024 |
| March 7, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected April 5, 2024 |
| March 7, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 5, 2024 |
| March 7, 2024 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected April 5, 2024 |
| March 7, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected April 5, 2024 |
| March 7, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 5, 2024 |
| March 7, 2024 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected April 5, 2024 |
| March 7, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected April 5, 2024 |
| March 7, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 5, 2024 |
| March 7, 2024 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | B No harm, pattern | Corrected April 5, 2024 |
| August 18, 2022 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected October 20, 2022 |
| August 18, 2022 Fire safety | Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy. Construction Deficiencies · Tag K0111 | D Potential harm, isolated | Corrected October 20, 2022 |
| August 18, 2022 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected October 20, 2022 |
| August 18, 2022 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | D Potential harm, isolated | Corrected October 20, 2022 |
| August 18, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected October 20, 2022 |
| August 18, 2022 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected October 20, 2022 |
| August 18, 2022 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected October 20, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $57,971 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| September 23, 2025 | Fine | $47,444 |
| March 7, 2024 | Fine | $10,527 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| THE CYPRESS OF CHARLOTTE CLUB INC. Organization | 5% or greater direct ownership interest | 100% | 09/01/1998 |
| TOWNEBANK Organization | 5% or greater mortgage interest | NOT APPLICABLE | 09/01/1998 |
| GAMBINO, JOHN Individual | adp of the snf | NOT APPLICABLE | 04/27/2025 |
| LCS RELIANCE LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| LIFE CARE SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 04/27/2025 |
| MYLLY, CAITLIN Individual | adp of the snf | NOT APPLICABLE | 04/27/2025 |
| THE CYPRESS OF CHARLOTTE LLC Organization | adp of the snf | NOT APPLICABLE | 04/28/2025 |
| HARRISON, MICHAEL Individual | corporate director | NOT APPLICABLE | 09/21/2011 |
| HIGGINS, ROBERT Individual | corporate director | NOT APPLICABLE | 09/21/2011 |
| JENKINS, CATHERINE Individual | corporate director | NOT APPLICABLE | 03/24/2026 |
| ANDREASEN, MICHAEL Individual | corporate officer | NOT APPLICABLE | 02/15/2024 |
| LUCENTE, SARAH Individual | managing control - governing body | NOT APPLICABLE | 04/10/2026 |
| GAMBINO, JOHN Individual | operational/managerial control | NOT APPLICABLE | 09/01/2015 |
| JENSEN, HARRY Individual | operational/managerial control | NOT APPLICABLE | 08/17/2020 |
| LIFE CARE SERVICES LLC Organization | operational/managerial control | NOT APPLICABLE | 09/01/1998 |
| MYLLY, CAITLIN Individual | operational/managerial control | NOT APPLICABLE | 03/16/2025 |
| THE CYPRESS OF CHARLOTTE LLC Organization | operational/managerial control | NOT APPLICABLE | 09/01/1998 |
Other nursing homes near The Stewart Health Center
- ★★★★★4Above average
Briar Creek Health Center
6041 Piedmont Row Drive, Charlotte, NC 28210 · 1.2 mi
For-profit · 6 beds · Part of Liberty Senior Living
★★★★★4Above averageSardis Oaks
5151 Sardis Road, Charlotte, NC 28270 · 3.7 mi
Non-profit · 124 beds · Part of Atrium Health
★★★★★3AverageBrookdale Carriage Club Providence
5804 Old Providence Road, Charlotte, NC 28226 · 3.7 mi
For-profit · 14 beds · Part of Brookdale Senior Living
★★★★★5Much above average- ★★★★★1Much below average
Pineville Rehabilitation and Living Center
1010 Lakeview Drive, Pineville, NC 28134 · 4.8 mi
For-profit · 106 beds · Part of Cch Healthcare
★★★★★3Average
Frequently asked questions
What is The Stewart Health Center's rating?
The Stewart Health Center has 2 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did The Stewart Health Center receive?
Its most recent standard health inspection found 2 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does The Stewart Health Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Stewart Health Center?
It is non profit - corporation and part of Life Care Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Stewart Health Center and how do I contact it?
The Stewart Health Center is at 6920 Marching Duck Drive, Charlotte, NC 28210. Phone: (704) 714-5555.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.