nursing home in Flat Rock, NC
Hendersonville Health and Rehabilitation
104 College Drive, Flat Rock, NC 28731 · (828) 693-8600
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Hendersonville Health and Rehabilitation at a glance
Hendersonville Health and Rehabilitation is a 130-bed for-profit nursing home in Flat Rock, North Carolina (Henderson County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the North Carolina average of 2.9.
Residents receive about 3.5 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (September 18, 2025) found 0 health citations. The North Carolina average is 4.7.
It has not received a federal fine in the past three years.
Nursing staff turnover is 37.1% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 130
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Sanstone Health & Rehabilitation
- Medicare-certified since
- June 3, 1999
- Resident/family council
- Resident
- County
- Henderson County
- CMS Certification Number
- 345493
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.50 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.38 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.33 hrs | 2.34 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 2.96 hrs | 3.42 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 37.1% | 49% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 16.7% | 45.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 3 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 130 | 105 | 107 | |
| Average residents per day | 98 | 87 | 86 | |
| Occupancy | 75.3% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.6% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.2% | 5.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 3.8% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.7% | 2.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 10.7% | 15.6% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 8.5% | 18.3% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 0.7% | 7.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 13.3% | 5.9% | 12.8% | Average |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 32.3% | 21.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 16.9% | 20.7% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 98.7% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92% | 93.6% | Better |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 97.1% | 78.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.1% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 11 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 11, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected November 12, 2024 |
| September 11, 2024 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | D Potential harm, isolated | Corrected November 12, 2024 |
| September 11, 2024 Complaint | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected September 12, 2024 |
| September 11, 2024 Complaint | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | D Potential harm, isolated | Corrected September 12, 2024 |
| September 11, 2024 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected September 12, 2024 |
| January 25, 2024 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | D Potential harm, isolated | Corrected March 16, 2024 |
| June 16, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected August 26, 2023 |
| June 16, 2023 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | E Potential harm, pattern | Corrected June 16, 2023 |
| June 16, 2023 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected July 12, 2023 |
| June 16, 2023 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | D Potential harm, isolated | Corrected June 30, 2023 |
| June 16, 2023 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected July 6, 2023 |
| June 16, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected June 21, 2023 |
| June 16, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected July 14, 2023 |
| June 16, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected July 6, 2023 |
| June 16, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 6, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BLUESKY HEALTHCARE INC Organization | 5% or greater direct ownership interest | 50% | 05/09/2008 |
| FLAT ROCK MANAGEMENT COMPANY Organization | 5% or greater direct ownership interest | 50% | 08/01/2008 |
| ARDENT HEALTH AND REHABILITATION CO Organization | 5% or greater indirect ownership interest | 50% | 08/01/2008 |
| HUTSENPILLER, WENDIE Individual | 5% or greater indirect ownership interest | 9% | 08/01/2008 |
| MALANOWSKI, KENNETH Individual | 5% or greater indirect ownership interest | 10% | 08/01/2008 |
| SPRENGER, NICOLE Individual | 5% or greater indirect ownership interest | 15% | 08/01/2008 |
| SPRENGER, TRACEY Individual | 5% or greater indirect ownership interest | 15% | 08/01/2008 |
| FREEMAN, CARMEN Individual | adp of the snf | NOT APPLICABLE | 09/22/2016 |
| JENNINGS, MARK Individual | adp of the snf | NOT APPLICABLE | 11/19/2024 |
| RUSSELL, LARRY Individual | adp of the snf | NOT APPLICABLE | 12/13/2011 |
| SANSTONE MANAGEMENT COMPANY, LLC Organization | adp of the snf | NOT APPLICABLE | 11/19/2024 |
| SPRENGER, ANDREW Individual | adp of the snf | NOT APPLICABLE | 04/09/2023 |
| SPRENGER, TRACEY Individual | general partnership interest | NOT APPLICABLE | 05/09/2008 |
| RUSSELL, LARRY Individual | operational/managerial control | NOT APPLICABLE | 12/13/2011 |
| SANSTONE MANAGEMENT COMPANY, LLC Organization | operational/managerial control | NOT APPLICABLE | 11/19/2024 |
Other nursing homes near Hendersonville Health and Rehabilitation
Carolina Village INC
600 Carolina Village Road Suite Z, Hendersonville, NC 28792 · 3 mi
Non-profit · 58 beds
- CMS high performer
★★★★★5Much above averageLife Care Center of Hendersonville
400 Thompson Street, Hendersonville, NC 28792 · 3.1 mi
For-profit · 80 beds · Part of Life Care Centers of America
★★★★★3AverageValley Hill Health & Rehab Center
1510 Hebron Road, Hendersonville, NC 28739 · 3.4 mi
For-profit · 150 beds · Part of Saber Healthcare Group
★★★★★2Below averageThe Laurels of Hendersonville
290 Clear Creek Road, Hendersonville, NC 28792 · 3.6 mi
For-profit · 100 beds · Part of Ciena Healthcare/Laurel Health Care
★★★★★3AverageThe Greens at Hendersonville
1870 Pisgah Drive, Hendersonville, NC 28791 · 4.6 mi
For-profit · 120 beds · Part of Cch Healthcare
★★★★★3AverageAutumn Care of Saluda
501 Esseola Circle, Saluda, NC 28773 · 5.7 mi
For-profit · 99 beds · Part of Saber Healthcare Group
★★★★★2Below average
Frequently asked questions
What is Hendersonville Health and Rehabilitation's rating?
Hendersonville Health and Rehabilitation has 5 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Hendersonville Health and Rehabilitation receive?
Its most recent standard health inspection found 0 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Hendersonville Health and Rehabilitation accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Hendersonville Health and Rehabilitation?
It is for profit - limited liability company and part of Sanstone Health & Rehabilitation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Hendersonville Health and Rehabilitation and how do I contact it?
Hendersonville Health and Rehabilitation is at 104 College Drive, Flat Rock, NC 28731. Phone: (828) 693-8600.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.