nursing home in Hendersonville, NC
The Laurels of Hendersonville
290 Clear Creek Road, Hendersonville, NC 28792 · (828) 692-6000
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Laurels of Hendersonville at a glance
The Laurels of Hendersonville is a 100-bed for-profit nursing home in Hendersonville, North Carolina (Henderson County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the North Carolina average of 2.9.
Residents receive about 3.6 hours of nursing care per day (0.8 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (June 5, 2026) found 4 health citations. The North Carolina average is 4.7.
Federal regulators fined it 4 times in the past three years, totaling $36,257.
Nursing staff turnover is 44.4% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 100
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Ciena Healthcare/Laurel Health Care
- Medicare-certified since
- June 27, 1990
- Resident/family council
- Both
- County
- Henderson County
- CMS Certification Number
- 345322
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.60 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.75 hrs | 0.62 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.28 hrs | 2.34 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 2.83 hrs | 3.42 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 44.4% | 49% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 29.4% | 45.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 71.5 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 4 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $36,257 | $36,617 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 5 | 1 | 1 | Worse |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 100 | 105 | 107 | |
| Average residents per day | 92 | 87 | 86 | |
| Occupancy | 91.9% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.1% | 5.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 12.9% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.3% | 2.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 8.3% | 15.6% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 8.4% | 18.3% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 7.5% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 3.4% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.4% | 21.3% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 29.3% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 94.3% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.3% | 92% | 93.6% | Better |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.5% | 1.4% | 1.6% | Average |
| Short-stay residents given a flu vaccine (higher is better) | 93.5% | 78.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 91.4% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 22 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 5, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected June 21, 2026 |
| June 5, 2026 Standard | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. Resident Assessment and Care Planning Deficiencies · Tag F0646 | D Potential harm, isolated | Corrected June 21, 2026 |
| June 5, 2026 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected June 21, 2026 |
| September 11, 2025 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Past Non-Compliance |
| March 20, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected June 25, 2025 |
| March 20, 2025 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected June 25, 2025 |
| March 20, 2025 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | D Potential harm, isolated | Corrected March 29, 2025 |
| March 20, 2025 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected March 29, 2025 |
| December 17, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected December 18, 2024 |
| January 5, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected April 5, 2024 |
| January 5, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected April 5, 2024 |
| January 5, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected April 5, 2024 |
| January 5, 2024 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected January 20, 2024 |
| January 5, 2024 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected January 20, 2024 |
| January 5, 2024 Complaint | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | E Potential harm, pattern | Corrected January 20, 2024 |
| January 5, 2024 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected January 20, 2024 |
| January 5, 2024 Complaint | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | D Potential harm, isolated | Corrected January 20, 2024 |
| January 5, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected January 20, 2024 |
| January 5, 2024 Complaint | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected January 20, 2024 |
| January 5, 2024 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Corrected November 13, 2023 |
| January 5, 2024 Complaint | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected January 20, 2024 |
| January 5, 2024 Complaint | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected January 20, 2024 |
| January 5, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected January 20, 2024 |
| November 20, 2023 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected January 5, 2024 |
| November 20, 2023 Complaint | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | D Potential harm, isolated | Corrected January 20, 2024 |
| November 20, 2023 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected January 20, 2024 |
| November 20, 2023 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected January 5, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 5 federal penalties in the past three years, including $36,257 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| December 17, 2024 | Fine | $16,452 |
| November 20, 2023 | Payment Denial | 30 days from December 21, 2023 |
| November 20, 2023 | Fine | $11,865 |
| November 20, 2023 | Fine | $4,212 |
| November 20, 2023 | Fine | $3,728 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HARNESS, PRESTON Individual | adp of the snf | NOT APPLICABLE | 11/28/2023 |
| HENDERSONVILLE SENIOR LEASING, LLC Organization | adp of the snf | NOT APPLICABLE | 02/01/2016 |
| HOLL, BLAIR Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| KHAN, ANIS Individual | adp of the snf | NOT APPLICABLE | 02/01/2016 |
| LAUREL HEALTH CARE COMPANY Organization | adp of the snf | NOT APPLICABLE | 03/31/2025 |
| MOHAMMAD A QAZI LIVING TRUST DATED 09/26/97 Organization | adp of the snf | NOT APPLICABLE | 02/01/2016 |
| QAZI, MOHAMMAD Individual | adp of the snf | NOT APPLICABLE | 02/01/2016 |
| STOBB, DAVID Individual | adp of the snf | NOT APPLICABLE | 02/01/2016 |
| KHAN, ANIS Individual | corporate officer | NOT APPLICABLE | 02/01/2016 |
| QAZI, MOHAMMAD Individual | corporate officer | NOT APPLICABLE | 02/01/2016 |
| STOBB, DAVID Individual | corporate officer | NOT APPLICABLE | 02/01/2016 |
| QAZI, MOHAMMAD Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 12/17/2025 |
| HARNESS, PRESTON Individual | operational/managerial control | NOT APPLICABLE | 11/28/2023 |
| HOLL, BLAIR Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| KHAN, ANIS Individual | operational/managerial control | NOT APPLICABLE | 02/01/2016 |
| LAUREL HEALTH CARE COMPANY Organization | operational/managerial control | NOT APPLICABLE | 02/01/2016 |
| QAZI, MOHAMMAD Individual | operational/managerial control | NOT APPLICABLE | 02/01/2016 |
Other nursing homes near The Laurels of Hendersonville
Life Care Center of Hendersonville
400 Thompson Street, Hendersonville, NC 28792 · under 1 mi
For-profit · 80 beds · Part of Life Care Centers of America
★★★★★3AverageCarolina Village INC
600 Carolina Village Road Suite Z, Hendersonville, NC 28792 · under 1 mi
Non-profit · 58 beds
- CMS high performer
★★★★★5Much above averageOrchard Valley Health and Rehabilitation
200 Heritage Circle, Hendersonville, NC 28791 · 2.4 mi
For-profit · 134 beds · Part of Ascent Healthcare Management
★★★★★1Much below averageThe Greens at Hendersonville
1870 Pisgah Drive, Hendersonville, NC 28791 · 2.4 mi
For-profit · 120 beds · Part of Cch Healthcare
★★★★★3AverageValley Hill Health & Rehab Center
1510 Hebron Road, Hendersonville, NC 28739 · 2.7 mi
For-profit · 150 beds · Part of Saber Healthcare Group
★★★★★2Below averageHendersonville Health and Rehabilitation
104 College Drive, Flat Rock, NC 28731 · 3.6 mi
For-profit · 130 beds · Part of Sanstone Health & Rehabilitation
★★★★★5Much above average
All nursing homes in Hendersonville, NC · Compare side by side
Frequently asked questions
What is The Laurels of Hendersonville's rating?
The Laurels of Hendersonville has 3 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did The Laurels of Hendersonville receive?
Its most recent standard health inspection found 4 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does The Laurels of Hendersonville accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Laurels of Hendersonville?
It is for profit - corporation and part of Ciena Healthcare/Laurel Health Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Laurels of Hendersonville and how do I contact it?
The Laurels of Hendersonville is at 290 Clear Creek Road, Hendersonville, NC 28792. Phone: (828) 692-6000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.