nursing home in Charlotte, NC

Charlotte Health & Rehabilitation Center

1735 Toddville Road, Charlotte, NC 28214 · (704) 394-4001

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★2
  • Quality measures★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Charlotte Health & Rehabilitation Center at a glance

Charlotte Health & Rehabilitation Center is a 90-bed for-profit nursing home in Charlotte, North Carolina (Mecklenburg County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the North Carolina average of 2.9.

Residents receive about 3.6 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.9 hours.

Its most recent standard health inspection (January 28, 2026) found 11 health citations. The North Carolina average is 4.7.

Federal regulators fined it 4 times in the past three years, totaling $132,506.

Nursing staff turnover is 52.5% per year (state average 49%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
90
Certified for
Medicare and Medicaid
Chain / affiliated entity
Lifeworks Rehab
Medicare-certified since
October 10, 1991
Resident/family council
Resident
County
Mecklenburg County
CMS Certification Number
345405

Ratings

MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 52.9 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.9 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)2 / 52.7 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)2 / 53.3 / 53.6 / 5Worse
Long-stay quality rating (higher is better)3 / 53.4 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)1 / 53 / 53.3 / 5Worse

Staffing

This facility3.58 hrsNorth Carolina average3.85 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.58 hrs3.85 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.65 hrs0.62 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.02 hrs2.34 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.98 hrs3.42 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)52.5%49%45.8%Worse
Registered nurse turnover (yearly) (lower is better)72.2%45.6%42.9%Worse
Administrators who left in the past year (lower is better)011Better

Inspections

This facility11North Carolina average5U.S. average9
Health citations in the most recent inspection: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)1159Worse
Citations from complaint investigations (latest cycle) (lower is better)523Worse
Weighted health inspection score ⓘ (lower is better)9649.280.6Worse

Penalties

This facility4North Carolina average1U.S. average1
Fines in the past 3 years: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)411Worse
Total fines in the past 3 years (lower is better)$132,506$36,617$30,972Worse
All federal penalties in the past 3 years (lower is better)511Worse

Size

MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Certified beds90105107
Average residents per day878786
Occupancy96.4%83.6%80.9%

Long-stay residents

This facility2.8%North Carolina average3.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2.8%3.5%3.2%Better
Long-stay residents with pressure ulcers (lower is better)7.7%5.5%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)22.5%14%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0.8%2.3%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.7%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)18.4%15.6%13.9%Worse
Long-stay residents whose walking worsened (lower is better)9.4%18.3%14.1%Better
Long-stay residents who lose too much weight (lower is better)7.8%7.2%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)8.7%5.9%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)13.7%21.3%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)19.7%20.7%19%Average
Long-stay residents given a flu vaccine (higher is better)91%94.1%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)98.4%92%93.6%Better

Short-stay residents

This facility1.3%North Carolina average1.4%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.3%1.4%1.6%Better
Short-stay residents given a flu vaccine (higher is better)85.7%78.1%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)98.3%80.6%82%Better

Inspection citations

State inspectors cited this home for 36 health deficiencies and 21 fire safety deficiencies in the inspection records CMS currently publishes. 8 citations involved actual harm, including 5 rated "immediate jeopardy".

DateCitationSeverityStatus
January 28, 2026
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
D
Potential harm, isolated
Corrected April 29, 2026
January 28, 2026
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected April 29, 2026
January 28, 2026
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected April 29, 2026
January 28, 2026
Fire safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies · Tag K0223
D
Potential harm, isolated
Corrected April 29, 2026
January 28, 2026
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected April 29, 2026
January 28, 2026
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected April 29, 2026
January 28, 2026
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected February 26, 2026
January 28, 2026
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected February 26, 2026
January 28, 2026
Complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Tag F0925
E
Potential harm, pattern
Corrected February 26, 2026
January 28, 2026
Standard
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · Tag F0627
D
Potential harm, isolated
Corrected February 26, 2026
January 28, 2026
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected February 26, 2026
January 28, 2026
Standard
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
D
Potential harm, isolated
Corrected February 26, 2026
January 28, 2026
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected February 26, 2026
January 28, 2026
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected February 26, 2026
January 28, 2026
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected February 26, 2026
January 28, 2026
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected February 26, 2026
January 28, 2026
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
B
No harm, pattern
Corrected February 26, 2026
March 20, 2025
Complaint
Plan the resident's discharge to meet the resident's goals and needs.
Resident Assessment and Care Planning Deficiencies · Tag F0660
G
Actual harm, isolated
Corrected April 4, 2025
February 21, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
G
Actual harm, isolated
Corrected March 20, 2025
February 21, 2025
Complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Resident Rights Deficiencies · Tag F0626
D
Potential harm, isolated
Corrected March 20, 2025
February 21, 2025
Complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
D
Potential harm, isolated
Corrected March 20, 2025
December 23, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
J
Immediate jeopardy, isolated
Corrected December 7, 2024
December 23, 2024
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
J
Immediate jeopardy, isolated
Corrected December 7, 2024
December 23, 2024
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
J
Immediate jeopardy, isolated
Corrected December 7, 2024
December 23, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
J
Immediate jeopardy, isolated
Corrected December 7, 2024
December 23, 2024
Complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
J
Immediate jeopardy, isolated
Corrected December 10, 2024
December 23, 2024
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected February 21, 2025
October 23, 2024
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected December 20, 2024
October 23, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected December 20, 2024
October 23, 2024
Fire safety
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916
D
Potential harm, isolated
Corrected December 20, 2024
October 23, 2024
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
D
Potential harm, isolated
Corrected December 20, 2024
October 23, 2024
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
D
Potential harm, isolated
Corrected December 20, 2024
October 23, 2024
Complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
E
Potential harm, pattern
Corrected November 15, 2024
October 23, 2024
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected November 15, 2024
October 23, 2024
Complaint
Keep all essential equipment working safely.
Environmental Deficiencies · Tag F0908
E
Potential harm, pattern
Corrected November 15, 2024
October 23, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected November 15, 2024
October 23, 2024
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected November 15, 2024
October 23, 2024
Standard
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Tag F0814
D
Potential harm, isolated
Corrected November 15, 2024
October 23, 2024
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected November 15, 2024
August 10, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected September 10, 2023
August 10, 2023
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
D
Potential harm, isolated
Corrected September 10, 2023
August 10, 2023
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
D
Potential harm, isolated
Corrected September 10, 2023
August 10, 2023
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected September 10, 2023
August 10, 2023
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
D
Potential harm, isolated
Corrected September 10, 2023
August 10, 2023
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
D
Potential harm, isolated
Corrected September 10, 2023
August 10, 2023
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected September 10, 2023
August 10, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected September 10, 2023
August 10, 2023
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected September 10, 2023
August 10, 2023
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
C
No harm, widespread
Corrected September 10, 2023
August 10, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected September 7, 2023
August 10, 2023
Standard
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
E
Potential harm, pattern
Corrected September 7, 2023
August 10, 2023
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected September 7, 2023
August 10, 2023
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected September 7, 2023
August 10, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected September 7, 2023
August 10, 2023
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected September 7, 2023
August 10, 2023
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected September 7, 2023
August 10, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected September 7, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 4 federal penalties in the past three years, including $124,683 in fines.

DatePenaltyAmount / length
January 28, 2026Fine$17,345
December 23, 2024Payment Denial66 days from January 28, 2025
December 23, 2024Fine$99,515
December 23, 2024Fine$7,823

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
CHARLOTTE HOLDINGS I LLC
Organization
5% or greater direct ownership interest100%05/28/2021
CHARLES 1994 FAMILY GRANTOR TRUST
Organization
5% or greater indirect ownership interest—05/28/2021
CK 2008 FAMILY TRUST
Organization
5% or greater indirect ownership interest—05/28/2021
DRM SOUTH LLC
Organization
5% or greater indirect ownership interest—05/28/2021
EDWARD 1998 FAMILY GRANTOR TRUST
Organization
5% or greater indirect ownership interest—05/28/2021
LAUREN 2020 FAMILY GRANTOR TRUST
Organization
5% or greater indirect ownership interest—05/28/2021
LAUREN 2020 LLC
Organization
5% or greater indirect ownership interest—05/28/2021
LEPS 2003 FAMILY TRUST
Organization
5% or greater indirect ownership interest—05/28/2021
NORMAN 5571 FAMILY GRANTOR TRUST
Organization
5% or greater indirect ownership interest—05/28/2021
NORMAN 5571 & FAMILY LLC
Organization
5% or greater indirect ownership interest—05/28/2021
NORMAN 5571 LLC
Organization
5% or greater indirect ownership interest—05/28/2021
RL 2008 FAMILY TRUST
Organization
5% or greater indirect ownership interest—05/28/2021
ROBIN 2008 FAMILY GRANTOR TRUST
Organization
5% or greater indirect ownership interest—05/28/2021
ROBIN 2008 LLC
Organization
5% or greater indirect ownership interest—05/28/2021
SAUL 2012 FAMILY GRANTOR TRUST
Organization
5% or greater indirect ownership interest—05/28/2021
SPRINGROCK SOUTH LLC
Organization
5% or greater indirect ownership interest—05/28/2021
SUMMER SOUTH LLC
Organization
5% or greater indirect ownership interest—05/28/2021
ALTSCHUL, JOHN
Individual
corporate directorNOT APPLICABLE10/26/2023
RSBRM SOUTH MANAGER LLC
Organization
operational/managerial controlNOT APPLICABLE05/28/2021
ALTSCHUL, JOHN
Individual
w-2 managing employeeNOT APPLICABLE10/26/2023

Other nursing homes near Charlotte Health & Rehabilitation Center

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    Non-profit · 12 beds

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    ★★★★★5Much above average
  2. Pelican Health at Charlotte

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    For-profit · 120 beds · Part of Simcha Hyman & Naftali Zanziper

    ★★★★★2Below average
  3. Rockwell Park Rehabilitation and Healthcare Center

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    • Special Focus Facility
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  4. Peak Resources - Charlotte

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    For-profit · 142 beds · Part of Peak Resources, INC.

    ★★★★★3Average
  5. Pine Crest Health & Rehabilitation

    2727 Shamrock Drive, Charlotte, NC 28205 · 8.2 mi

    For-profit · 100 beds

    ★★★★★1Much below average
  6. Crown Haven Health and Rehabilitation

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Frequently asked questions

What is Charlotte Health & Rehabilitation Center's rating?

Charlotte Health & Rehabilitation Center has 1 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.

How many inspection citations did Charlotte Health & Rehabilitation Center receive?

Its most recent standard health inspection found 11 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.

Does Charlotte Health & Rehabilitation Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Charlotte Health & Rehabilitation Center?

It is for profit - limited liability company and part of Lifeworks Rehab. The ownership section on this page lists the owners and managers reported to CMS.

Where is Charlotte Health & Rehabilitation Center and how do I contact it?

Charlotte Health & Rehabilitation Center is at 1735 Toddville Road, Charlotte, NC 28214. Phone: (704) 394-4001.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.