nursing home in Charlotte, NC
Peak Resources - Charlotte
3223 Central Avenue, Charlotte, NC 28205 · (704) 749-1100
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Peak Resources - Charlotte at a glance
Peak Resources - Charlotte is a 142-bed for-profit nursing home in Charlotte, North Carolina (Mecklenburg County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the North Carolina average of 2.9.
Residents receive about 3.4 hours of nursing care per day (0.2 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (June 26, 2025) found 2 health citations. The North Carolina average is 4.7.
Federal regulators fined it 1 time in the past three years, totaling $14,069.
Nursing staff turnover is 57.7% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 142
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Peak Resources, INC.
- Medicare-certified since
- June 1, 1968
- Resident/family council
- Resident
- County
- Mecklenburg County
- CMS Certification Number
- 345013
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.42 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.21 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.13 hrs | 2.34 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.17 hrs | 3.42 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 57.7% | 49% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 50% | 45.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 26 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $14,069 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 142 | 105 | 107 | |
| Average residents per day | 119 | 87 | 86 | |
| Occupancy | 83.8% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.9% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 7.3% | 5.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 4.9% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.6% | 2.3% | 1.6% | Average |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 13.2% | 15.6% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 13.7% | 18.3% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 10.9% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 4% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 23.2% | 21.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 14.4% | 20.7% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 99.1% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.9% | 92% | 93.6% | Better |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 87.3% | 78.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 88.3% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 16 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 26, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected July 13, 2025 |
| June 26, 2025 Complaint | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected July 13, 2025 |
| March 21, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected May 3, 2024 |
| March 21, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected May 3, 2024 |
| March 21, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected June 17, 2023 |
| March 21, 2024 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected April 19, 2024 |
| March 21, 2024 Complaint | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | E Potential harm, pattern | Corrected April 19, 2024 |
| March 21, 2024 Complaint | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | E Potential harm, pattern | Corrected April 19, 2024 |
| March 21, 2024 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 19, 2024 |
| March 21, 2024 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 19, 2024 |
| March 21, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 19, 2024 |
| March 21, 2024 Complaint | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected April 19, 2024 |
| March 21, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected April 19, 2024 |
| September 29, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected November 25, 2022 |
| September 29, 2022 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected November 25, 2022 |
| September 29, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected November 25, 2022 |
| September 29, 2022 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | F Potential harm, widespread | Corrected November 11, 2022 |
| September 29, 2022 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | E Potential harm, pattern | Corrected November 11, 2022 |
| September 29, 2022 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected November 11, 2022 |
| September 29, 2022 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected November 11, 2022 |
| September 29, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected November 11, 2022 |
| May 28, 2021 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected June 16, 2021 |
| May 28, 2021 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected June 16, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $14,069 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 21, 2024 | Fine | $14,069 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| NUNN, DEBORAH Individual | corporate director | NOT APPLICABLE | 08/01/2007 |
| HILL, BRIAN Individual | operational/managerial control | NOT APPLICABLE | 11/01/2013 |
| PEAK RESOURCES INC Organization | operational/managerial control | NOT APPLICABLE | 08/01/2007 |
Other nursing homes near Peak Resources - Charlotte
Pelican Health at Charlotte
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★★★★★2Below averagePine Crest Health & Rehabilitation
2727 Shamrock Drive, Charlotte, NC 28205 · 1.6 mi
For-profit · 100 beds
★★★★★1Much below averageAsbury Health and Rehabilitation Center
3211 Bishops Way Lane, Charlotte, NC 28215 · 1.6 mi
Non-profit · 120 beds
★★★★★2Below averageNovant Health Presbyterian Medical Center-Snu
200 Hawthorne Lane, Charlotte, NC 28207 · 2 mi
Non-profit · 12 beds
- CMS high performer
★★★★★5Much above average- ★★★★★1Much below average
Redwood Health & Rehab
5939 Reddman Road, Charlotte, NC 28212 · 2.5 mi
For-profit · 116 beds · Part of Simcha Hyman & Naftali Zanziper
★★★★★2Below average
Frequently asked questions
What is Peak Resources - Charlotte's rating?
Peak Resources - Charlotte has 3 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Peak Resources - Charlotte receive?
Its most recent standard health inspection found 2 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Peak Resources - Charlotte accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Peak Resources - Charlotte?
It is for profit - corporation and part of Peak Resources, INC.. The ownership section on this page lists the owners and managers reported to CMS.
Where is Peak Resources - Charlotte and how do I contact it?
Peak Resources - Charlotte is at 3223 Central Avenue, Charlotte, NC 28205. Phone: (704) 749-1100.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.