nursing home in Charlotte, NC
Rockwell Park Rehabilitation and Healthcare Center
1930 West Sugar Creek Road, Charlotte, NC 28262 · (704) 598-4480
Not rated
Not rated
CMS overall star rating
CMS overall star rating
- Health inspectionsNot rated
- StaffingNot rated
- Quality measuresNot rated
- Special Focus Facility
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Rockwell Park Rehabilitation and Healthcare Center at a glance
Rockwell Park Rehabilitation and Healthcare Center is a 120-bed for-profit nursing home in Charlotte, North Carolina (Mecklenburg County).
CMS has not published a overall star rating for this nursing home, usually because it has too little recent data.
Residents receive about 3.5 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (March 27, 2026) found 7 health citations. The North Carolina average is 4.7.
Federal regulators fined it 7 times in the past three years, totaling $338,513.
Nursing staff turnover is 60.2% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Yad Healthcare
- Medicare-certified since
- November 5, 1998
- Resident/family council
- Both
- County
- Mecklenburg County
- CMS Certification Number
- 345489
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.49 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.59 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.97 hrs | 2.34 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.11 hrs | 3.42 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 60.2% | 49% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 50% | 45.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 4 | 2 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 148 | 49.2 | 80.6 | Worse |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 7 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $338,513 | $36,617 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 8 | 1 | 1 | Worse |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 105 | 107 | |
| Average residents per day | 83 | 87 | 86 | |
| Occupancy | 69.1% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.7% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.2% | 5.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 13.5% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 2.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.9% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 16.7% | 15.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 20.5% | 18.3% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 12% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 6.8% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 12.5% | 21.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 30.3% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 88.2% | 94.1% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 60.1% | 92% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.3% | 1.4% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 11.6% | 78.1% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 18.4% | 80.6% | 82% | Worse |
Inspection citations
State inspectors cited this home for 34 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. 8 citations involved actual harm, including 7 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 27, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 15, 2026 |
| March 27, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected December 19, 2025 |
| March 27, 2026 Complaint | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights Deficiencies · Tag F0627 | D Potential harm, isolated | Corrected April 15, 2026 |
| March 27, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 15, 2026 |
| March 27, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 15, 2026 |
| January 7, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Past Non-Compliance |
| November 20, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected April 11, 2026 |
| November 20, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected April 11, 2026 |
| November 20, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected April 11, 2026 |
| November 20, 2025 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected April 11, 2026 |
| November 20, 2025 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | E Potential harm, pattern | Corrected December 13, 2025 |
| November 20, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected December 13, 2025 |
| November 20, 2025 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected December 13, 2025 |
| November 20, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected December 13, 2025 |
| September 5, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Past Non-Compliance |
| July 25, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | J Immediate jeopardy, isolated | Corrected July 26, 2025 |
| May 23, 2025 Fire safety | Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Tag E0013 | F Potential harm, widespread | Corrected May 19, 2025 |
| May 23, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected July 7, 2025 |
| May 23, 2025 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected July 7, 2025 |
| May 23, 2025 Fire safety | Properly install and monitor supervisory attachments on automatic sprinkler systems. Smoke Deficiencies · Tag K0352 | D Potential harm, isolated | Corrected July 7, 2025 |
| May 23, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected July 7, 2025 |
| May 23, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected July 7, 2025 |
| May 23, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | E Potential harm, pattern | Corrected July 25, 2025 |
| May 23, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 25, 2025 |
| May 23, 2025 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected July 25, 2025 |
| May 23, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected July 25, 2025 |
| May 23, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 25, 2025 |
| May 23, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | C No harm, widespread | Corrected July 25, 2025 |
| November 27, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected December 20, 2024 |
| November 27, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | J Immediate jeopardy, isolated | Corrected December 20, 2024 |
| November 27, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected December 20, 2024 |
| June 21, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected July 25, 2024 |
| June 21, 2024 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected July 25, 2024 |
| June 21, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected July 25, 2024 |
| June 21, 2024 Complaint | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected July 25, 2024 |
| June 21, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected July 25, 2024 |
| June 21, 2024 Complaint | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. Resident Rights Deficiencies · Tag F0626 | D Potential harm, isolated | Corrected July 18, 2024 |
| June 21, 2024 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected July 18, 2024 |
| June 21, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected July 25, 2024 |
| April 29, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | K Immediate jeopardy, pattern | Corrected March 2, 2024 |
| April 29, 2024 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | J Immediate jeopardy, isolated | Corrected December 29, 2023 |
| April 29, 2024 Complaint | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | D Potential harm, isolated | Corrected May 9, 2024 |
| April 29, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected May 9, 2024 |
| April 29, 2024 Complaint | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Tag F0838 | C No harm, widespread | Corrected May 9, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 8 federal penalties in the past three years, including $338,513 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 27, 2026 | Fine | $23,397 |
| November 20, 2025 | Fine | $12,935 |
| May 23, 2025 | Fine | $93,236 |
| November 27, 2024 | Fine | $113,051 |
| June 21, 2024 | Payment Denial | 2 days from July 23, 2024 |
| June 21, 2024 | Fine | $78,793 |
| April 29, 2024 | Fine | $10,202 |
| April 29, 2024 | Fine | $6,899 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| SATURN HOLDINGS I LLC Organization | 5% or greater direct ownership interest | 100% | 06/01/2024 |
| ALTER, TZVI Individual | 5% or greater indirect ownership interest | — | 06/01/2024 |
| WEST NC HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 06/01/2024 |
| 1930 WEST SUGAR CREEK ROAD LLC Organization | adp of the snf | NOT APPLICABLE | 06/01/2024 |
| BOOKER, TIMBERLY Individual | adp of the snf | NOT APPLICABLE | 08/01/2025 |
| CHILDS, MARK Individual | adp of the snf | NOT APPLICABLE | 08/01/2025 |
| NELSON, JOHN Individual | adp of the snf | NOT APPLICABLE | 08/05/2025 |
| ALTER, TZVI Individual | corporate officer | NOT APPLICABLE | 06/01/2024 |
| NELSON, JOHN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| TROWELL, KIT Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
Other nursing homes near Rockwell Park Rehabilitation and Healthcare Center
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★★★★★2Below averageUniversity Place Nursing and Rehabilitation Center
9200 Glenwater Drive, Charlotte, NC 28262 · 3.2 mi
For-profit · 207 beds · Part of Principle Long Term Care
★★★★★1Much below averagePine Crest Health & Rehabilitation
2727 Shamrock Drive, Charlotte, NC 28205 · 3.7 mi
For-profit · 100 beds
★★★★★1Much below averageAsbury Health and Rehabilitation Center
3211 Bishops Way Lane, Charlotte, NC 28215 · 4.2 mi
Non-profit · 120 beds
★★★★★2Below averagePeak Resources - Charlotte
3223 Central Avenue, Charlotte, NC 28205 · 5 mi
For-profit · 142 beds · Part of Peak Resources, INC.
★★★★★3AverageNovant Health Presbyterian Medical Center-Snu
200 Hawthorne Lane, Charlotte, NC 28207 · 5.6 mi
Non-profit · 12 beds
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Rockwell Park Rehabilitation and Healthcare Center's rating?
CMS has not published a star rating for Rockwell Park Rehabilitation and Healthcare Center. This usually means there is not enough recent data.
How many inspection citations did Rockwell Park Rehabilitation and Healthcare Center receive?
Its most recent standard health inspection found 7 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Rockwell Park Rehabilitation and Healthcare Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Rockwell Park Rehabilitation and Healthcare Center?
It is for profit - corporation and part of Yad Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Rockwell Park Rehabilitation and Healthcare Center and how do I contact it?
Rockwell Park Rehabilitation and Healthcare Center is at 1930 West Sugar Creek Road, Charlotte, NC 28262. Phone: (704) 598-4480.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.