nursing home in Taylorsville, NC

Valley Nursing and Rehabilitation Center

581 Nc Highway 16 South, Taylorsville, NC 28681 · (828) 632-8146

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★2
  • Quality measures★★★★★2
  • Abuse citation

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Valley Nursing and Rehabilitation Center at a glance

Valley Nursing and Rehabilitation Center is a 183-bed for-profit nursing home in Taylorsville, North Carolina (Alexander County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the North Carolina average of 2.9.

Residents receive about 4.4 hours of nursing care per day (0.8 of them from registered nurses), better than the state average of 3.9 hours.

Its most recent standard health inspection (January 8, 2026) found 5 health citations. The North Carolina average is 4.7.

Federal regulators fined it 4 times in the past three years, totaling $108,157.

Nursing staff turnover is 67.6% per year (state average 49%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
183
Certified for
Medicare and Medicaid
Chain / affiliated entity
Cch Healthcare
Medicare-certified since
January 6, 1986
Resident/family council
Resident
County
Alexander County
CMS Certification Number
345247

Ratings

MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 52.9 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.9 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)2 / 52.7 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)2 / 53.3 / 53.6 / 5Worse
Long-stay quality rating (higher is better)3 / 53.4 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)1 / 53 / 53.3 / 5Worse

Staffing

This facility4.42 hrsNorth Carolina average3.85 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.42 hrs3.85 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)0.82 hrs0.62 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.57 hrs2.34 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)4.04 hrs3.42 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)67.6%49%45.8%Worse
Registered nurse turnover (yearly) (lower is better)50%45.6%42.9%Worse
Administrators who left in the past year (lower is better)211Worse

Inspections

This facility5North Carolina average5U.S. average9
Health citations in the most recent inspection: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)559Better
Citations from complaint investigations (latest cycle) (lower is better)423Worse
Weighted health inspection score ⓘ (lower is better)162.549.280.6Worse

Penalties

This facility4North Carolina average1U.S. average1
Fines in the past 3 years: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)411Worse
Total fines in the past 3 years (lower is better)$108,157$36,617$30,972Worse
All federal penalties in the past 3 years (lower is better)411Worse

Size

MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Certified beds183105107
Average residents per day1168786
Occupancy63.2%83.6%80.9%

Long-stay residents

This facility1.1%North Carolina average3.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.1%3.5%3.2%Better
Long-stay residents with pressure ulcers (lower is better)8.4%5.5%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)17.5%14%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)1.9%2.3%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.2%0.7%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)14.9%15.6%13.9%Worse
Long-stay residents whose walking worsened (lower is better)12.9%18.3%14.1%Better
Long-stay residents who lose too much weight (lower is better)10.7%7.2%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)6%5.9%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)39.1%21.3%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)26.8%20.7%19%Worse
Long-stay residents given a flu vaccine (higher is better)77.8%94.1%95.5%Worse
Long-stay residents given a pneumonia vaccine (higher is better)89.5%92%93.6%Average

Short-stay residents

This facility1%North Carolina average1.4%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1%1.4%1.6%Better
Short-stay residents given a flu vaccine (higher is better)47.4%78.1%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)71.3%80.6%82%Worse

Inspection citations

State inspectors cited this home for 28 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. 9 citations involved actual harm, including 7 rated "immediate jeopardy".

DateCitationSeverityStatus
May 26, 2026
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
G
Actual harm, isolated
Corrected May 27, 2026
January 8, 2026
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected January 15, 2026
January 8, 2026
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected January 15, 2026
January 8, 2026
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected January 15, 2026
January 8, 2026
Complaint
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected January 15, 2026
August 26, 2025
Complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · Tag F0627
D
Potential harm, isolated
Corrected August 29, 2025
January 13, 2025
Complaint
Ensure the physician properly assigns and delegates tasks to a physician assistant, nurse practitioner or clinical nurse specialist.
Nursing and Physician Services Deficiencies · Tag F0714
J
Immediate jeopardy, isolated
Corrected January 14, 2025
January 13, 2025
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
J
Immediate jeopardy, isolated
Corrected January 14, 2025
January 13, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
J
Immediate jeopardy, isolated
Corrected January 14, 2025
January 13, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
J
Immediate jeopardy, isolated
Corrected January 14, 2025
January 13, 2025
Complaint
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
G
Actual harm, isolated
Corrected January 14, 2025
January 13, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected January 14, 2025
October 8, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected January 21, 2025
October 8, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
J
Immediate jeopardy, isolated
Corrected October 9, 2024
October 8, 2024
Complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · Tag F0678
J
Immediate jeopardy, isolated
Corrected October 9, 2024
October 8, 2024
Standard
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
J
Immediate jeopardy, isolated
Corrected October 9, 2024
October 8, 2024
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected October 9, 2024
October 8, 2024
Complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
E
Potential harm, pattern
Corrected October 9, 2024
October 8, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected October 9, 2024
October 8, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected October 9, 2024
October 8, 2024
Complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
D
Potential harm, isolated
Corrected October 9, 2024
October 8, 2024
Complaint
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0606
D
Potential harm, isolated
Corrected October 9, 2024
October 8, 2024
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected October 9, 2024
October 8, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected August 15, 2024
October 8, 2024
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected October 9, 2024
October 8, 2024
Standard
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning Deficiencies · Tag F0661
D
Potential harm, isolated
Corrected October 9, 2024
October 8, 2024
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected October 9, 2024
October 8, 2024
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected October 9, 2024
June 14, 2024
Complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected June 28, 2024
August 2, 2023
Fire safety
Have exits that are accessible at all times.
Egress Deficiencies · Tag K0271
D
Potential harm, isolated
Corrected September 14, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 4 federal penalties in the past three years, including $108,157 in fines.

DatePenaltyAmount / length
May 26, 2026Fine$19,600
August 26, 2025Fine$5,122
January 13, 2025Fine$48,380
October 8, 2024Fine$35,055

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
HORIZON HEALTHCARE GROUP LLC
Organization
5% or greater direct ownership interest10%01/01/2024
VALLEY HOLDINGS NC LLC
Organization
5% or greater direct ownership interest12%01/01/2024
STERN, JACOB
Individual
corporate directorNOT APPLICABLE01/01/2024
STERN, JACOB
Individual
corporate officerNOT APPLICABLE01/01/2024
LOFTIN, SANDRA
Individual
w-2 managing employeeNOT APPLICABLE01/01/2024

Other nursing homes near Valley Nursing and Rehabilitation Center

  1. Trinity Village

    1265 21 Street NE, Hickory, NC 28601 · 10.3 mi

    Non-profit · 104 beds · Part of Lutheran Services Carolinas

    • CMS high performer
    ★★★★★5Much above average
  2. The Greens at Viewmont

    220 13th Avenue Place NW, Hickory, NC 28601 · 11.1 mi

    For-profit · 104 beds · Part of Cch Healthcare

    ★★★★★2Below average
  3. The Greens at Hickory

    3031 Tate Boulevard SE, Hickory, NC 28602 · 11.1 mi

    For-profit · 150 beds · Part of Cch Healthcare

    ★★★★★2Below average
  4. Conover Nursing and Rehabilitation Center

    920 4th Street Southwest, Conover, NC 28613 · 11.7 mi

    For-profit · 90 beds

    • CMS high performer
    ★★★★★5Much above average
  5. Hickory Falls Health and Rehabilitation

    100 Sunset Street, Granite Falls, NC 28630 · 14 mi

    For-profit · 120 beds · Part of Sanstone Health & Rehabilitation

    ★★★★★4Above average
  6. Trinity Ridge

    2140 Medical Park Drive, Hickory, NC 28602 · 15.1 mi

    Non-profit · 120 beds · Part of Lutheran Services Carolinas

    • CMS high performer
    ★★★★★5Much above average

All nursing homes in Taylorsville, NC · Compare side by side

Frequently asked questions

What is Valley Nursing and Rehabilitation Center's rating?

Valley Nursing and Rehabilitation Center has 1 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.

How many inspection citations did Valley Nursing and Rehabilitation Center receive?

Its most recent standard health inspection found 5 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.

Does Valley Nursing and Rehabilitation Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Valley Nursing and Rehabilitation Center?

It is for profit - corporation and part of Cch Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Valley Nursing and Rehabilitation Center and how do I contact it?

Valley Nursing and Rehabilitation Center is at 581 Nc Highway 16 South, Taylorsville, NC 28681. Phone: (828) 632-8146.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.