nursing home in Hickory, NC
Trinity Village
1265 21 Street NE, Hickory, NC 28601 · (828) 328-2006
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★3
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Trinity Village at a glance
Trinity Village is a 104-bed non-profit nursing home in Hickory, North Carolina (Catawba County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the North Carolina average of 2.9.
Residents receive about 6.5 hours of nursing care per day (1.1 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (March 11, 2026) found 3 health citations. The North Carolina average is 4.7.
Federal regulators fined it 1 time in the past three years, totaling $8,512.
Nursing staff turnover is 28.1% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 104
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Lutheran Services Carolinas
- Medicare-certified since
- July 1, 1976
- Resident/family council
- Resident
- County
- Catawba County
- CMS Certification Number
- 345152
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 6.50 hrs | 3.85 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.12 hrs | 0.62 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 4.71 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 5.86 hrs | 3.42 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 28.1% | 49% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 18.5% | 45.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 15 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $8,512 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 104 | 105 | 107 | |
| Average residents per day | 98 | 87 | 86 | |
| Occupancy | 93.8% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.7% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.9% | 5.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 20.7% | 14% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.8% | 2.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.9% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 17.5% | 15.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 15.8% | 18.3% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 9.9% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 37.1% | 21.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 29.3% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 96.7% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.1% | 92% | 93.6% | Better |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.6% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 96.4% | 78.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.4% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 5 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 11, 2026 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected June 22, 2026 |
| March 11, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected June 22, 2026 |
| March 11, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 1, 2026 |
| March 11, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected April 1, 2026 |
| March 11, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 3, 2026 |
| January 15, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected March 31, 2025 |
| January 15, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected March 31, 2025 |
| April 23, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected January 3, 2024 |
| April 23, 2024 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected January 3, 2024 |
| October 31, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected December 14, 2023 |
| October 31, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected December 14, 2023 |
| October 31, 2023 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected December 14, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $8,512 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| April 23, 2024 | Fine | $8,512 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| DESANTIS, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 07/03/1995 |
| HENDREN, KENDRA Individual | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| LSA MANAGEMENT, INC. Organization | adp of the snf | NOT APPLICABLE | 05/01/2025 |
| LUTHERAN HOME HICKORY WEST PROPERTY, INC. Organization | adp of the snf | NOT APPLICABLE | 05/01/2025 |
| NICKERSON, KIRBY Individual | adp of the snf | NOT APPLICABLE | 10/01/2012 |
| SMITH, KESHA Individual | adp of the snf | NOT APPLICABLE | 10/01/2012 |
| SMITH, KESHA Individual | corporate director | NOT APPLICABLE | 10/01/2012 |
| MADDRY, KAREN Individual | corporate officer | NOT APPLICABLE | 04/30/2007 |
| NELSON, DOUGLAS Individual | corporate officer | NOT APPLICABLE | 09/01/2022 |
| NICKERSON, KIRBY Individual | corporate officer | NOT APPLICABLE | 10/01/2012 |
| GOINS, TED Individual | managing control - governing body | NOT APPLICABLE | 10/01/2004 |
| HERMAN, RICHARD Individual | managing control - governing body | NOT APPLICABLE | 06/01/2021 |
| MADDRY, KAREN Individual | managing control - governing body | NOT APPLICABLE | 04/30/2007 |
| DESANTIS, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 07/03/1995 |
| GOINS, TED Individual | operational/managerial control | NOT APPLICABLE | 10/01/2004 |
| HENDREN, KENDRA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| LSA MANAGEMENT, INC. Organization | operational/managerial control | NOT APPLICABLE | 10/01/2004 |
| LUTHERAN HOME HICKORY WEST PROPERTY, INC. Organization | operational/managerial control | NOT APPLICABLE | 10/01/2004 |
| LUTHERAN SERVICES FOR THE AGING, INC. Organization | operational/managerial control | NOT APPLICABLE | 10/01/2004 |
| NELSON, DOUGLAS Individual | operational/managerial control | NOT APPLICABLE | 09/01/2022 |
| NICKERSON, KIRBY Individual | operational/managerial control | NOT APPLICABLE | 10/01/2012 |
| SMITH, KESHA Individual | operational/managerial control | NOT APPLICABLE | 10/01/2012 |
| GOINS, TED Individual | trustee of the snf | NOT APPLICABLE | 10/01/2004 |
| HERMAN, RICHARD Individual | trustee of the snf | NOT APPLICABLE | 06/01/2021 |
| LUTHERAN SERVICES FOR THE AGING, INC. Organization | trustee of the snf | NOT APPLICABLE | 10/01/2004 |
| NELSON, DOUGLAS Individual | trustee of the snf | NOT APPLICABLE | 09/01/2022 |
Other nursing homes near Trinity Village
The Greens at Viewmont
220 13th Avenue Place NW, Hickory, NC 28601 · under 1 mi
For-profit · 104 beds · Part of Cch Healthcare
★★★★★2Below averageThe Greens at Hickory
3031 Tate Boulevard SE, Hickory, NC 28602 · 2.3 mi
For-profit · 150 beds · Part of Cch Healthcare
★★★★★2Below averageTrinity Ridge
2140 Medical Park Drive, Hickory, NC 28602 · 4.9 mi
Non-profit · 120 beds · Part of Lutheran Services Carolinas
- CMS high performer
★★★★★5Much above averageConover Nursing and Rehabilitation Center
920 4th Street Southwest, Conover, NC 28613 · 6.2 mi
For-profit · 90 beds
- CMS high performer
★★★★★5Much above averageHickory Falls Health and Rehabilitation
100 Sunset Street, Granite Falls, NC 28630 · 7.6 mi
For-profit · 120 beds · Part of Sanstone Health & Rehabilitation
★★★★★4Above averageCarolina Rehab Center of Burke
3647 Miller Bridge Road, Connelly Spring, NC 28612 · 8.6 mi
For-profit · 90 beds · Part of Lifeworks Rehab
★★★★★3Average
Frequently asked questions
What is Trinity Village's rating?
Trinity Village has 5 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Trinity Village receive?
Its most recent standard health inspection found 3 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Trinity Village accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Trinity Village?
It is non profit - corporation and part of Lutheran Services Carolinas. The ownership section on this page lists the owners and managers reported to CMS.
Where is Trinity Village and how do I contact it?
Trinity Village is at 1265 21 Street NE, Hickory, NC 28601. Phone: (828) 328-2006.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.