nursing home in Hickory, NC

Trinity Ridge

2140 Medical Park Drive, Hickory, NC 28602 · (828) 322-6995

★★★★★5
Much above average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★5
  • Quality measures★★★★★2
  • CMS high performer

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Trinity Ridge at a glance

Trinity Ridge is a 120-bed non-profit nursing home in Hickory, North Carolina (Catawba County).

CMS gives it 5 out of 5 stars on its overall star rating, better than the North Carolina average of 2.9.

Residents receive about 4.6 hours of nursing care per day (1 of them from registered nurses), better than the state average of 3.9 hours.

Its most recent standard health inspection (June 18, 2026) found 1 health citation. The North Carolina average is 4.7.

It has not received a federal fine in the past three years.

Nursing staff turnover is 40.1% per year (state average 49%).

Facility details

Type
Nursing home
Ownership
Non Profit - Corporation
Beds
120
Certified for
Medicare and Medicaid
Chain / affiliated entity
Lutheran Services Carolinas
Medicare-certified since
December 10, 1973
Resident/family council
Resident
County
Catawba County
CMS Certification Number
345106

Ratings

MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)5 / 52.9 / 53 / 5Better
Health inspection rating ⓘ (higher is better)4 / 52.9 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)5 / 52.7 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)2 / 53.3 / 53.6 / 5Worse
Long-stay quality rating (higher is better)1 / 53.4 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)3 / 53 / 53.3 / 5Average

Staffing

This facility4.57 hrsNorth Carolina average3.85 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.57 hrs3.85 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)0.96 hrs0.62 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)3.17 hrs2.34 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)4.08 hrs3.42 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)40.1%49%45.8%Better
Registered nurse turnover (yearly) (lower is better)21.7%45.6%42.9%Better
Administrators who left in the past year (lower is better)111Worse

Inspections

This facility1North Carolina average5U.S. average9
Health citations in the most recent inspection: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)159Better
Citations from complaint investigations (latest cycle) (lower is better)023Better
Weighted health inspection score ⓘ (lower is better)749.280.6Better

Penalties

This facility0North Carolina average1U.S. average1
Fines in the past 3 years: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$36,617$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Certified beds120105107
Average residents per day1118786
Occupancy92.8%83.6%80.9%

Long-stay residents

This facility3.8%North Carolina average3.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.8%3.5%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)3.7%5.5%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)15%14%15.4%Average
Long-stay residents with a urinary tract infection (lower is better)8.2%2.3%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)3.2%0.7%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)39.9%15.6%13.9%Worse
Long-stay residents whose walking worsened (lower is better)45.4%18.3%14.1%Worse
Long-stay residents who lose too much weight (lower is better)11.3%7.2%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)2.6%5.9%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)22.9%21.3%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)30.9%20.7%19%Worse
Long-stay residents given a flu vaccine (higher is better)96%94.1%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)78.9%92%93.6%Worse

Short-stay residents

This facility1.8%North Carolina average1.4%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.8%1.4%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)89.9%78.1%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)90.2%80.6%82%Better

Inspection citations

State inspectors cited this home for 5 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
June 18, 2026
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected July 2, 2026
March 27, 2025
Fire safety
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911
D
Potential harm, isolated
Corrected May 31, 2025
March 27, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected May 31, 2025
March 27, 2025
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected April 16, 2025
March 27, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected April 16, 2025
March 27, 2025
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected April 17, 2025
November 29, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected April 1, 2024
November 29, 2023
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
D
Potential harm, isolated
Corrected April 1, 2024
November 29, 2023
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected August 21, 2023
June 9, 2022
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected July 22, 2022
June 9, 2022
Fire safety
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912
D
Potential harm, isolated
Corrected July 22, 2022
June 9, 2022
Fire safety
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919
D
Potential harm, isolated
Corrected July 22, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
CORDER, JOHN
Individual
adp of the snfNOT APPLICABLE10/01/2012
HUFFMAN, HANNAH
Individual
adp of the snfNOT APPLICABLE10/28/2018
LSA MANAGEMENT, INC.
Organization
adp of the snfNOT APPLICABLE04/25/2025
LUTHERAN HOME HICKORY WEST PROPERTY, INC.
Organization
adp of the snfNOT APPLICABLE04/14/2025
NICKERSON, KIRBY
Individual
adp of the snfNOT APPLICABLE06/25/2012
SMITH, KESHA
Individual
adp of the snfNOT APPLICABLE10/01/2012
SMITH, KESHA
Individual
corporate directorNOT APPLICABLE09/08/2023
MADDRY, KAREN
Individual
corporate officerNOT APPLICABLE10/01/2012
NICKERSON, KIRBY
Individual
corporate officerNOT APPLICABLE10/01/2012
GOINS, TED
Individual
managing control - governing bodyNOT APPLICABLE10/01/2004
HERMAN, RICHARD
Individual
managing control - governing bodyNOT APPLICABLE06/01/2021
NELSON, DOUGLAS
Individual
managing control - governing bodyNOT APPLICABLE09/21/2022
CORDER, JOHN
Individual
operational/managerial controlNOT APPLICABLE10/01/2012
GOINS, TED
Individual
operational/managerial controlNOT APPLICABLE10/01/2004
HUFFMAN, HANNAH
Individual
operational/managerial controlNOT APPLICABLE10/28/2018
LSA MANAGEMENT, INC.
Organization
operational/managerial controlNOT APPLICABLE11/04/2004
LUTHERAN HOME HICKORY WEST PROPERTY, INC.
Organization
operational/managerial controlNOT APPLICABLE04/05/1988
SMITH, KESHA
Individual
operational/managerial controlNOT APPLICABLE10/01/2004
GOINS, TED
Individual
trustee of the snfNOT APPLICABLE10/01/2004
HERMAN, RICHARD
Individual
trustee of the snfNOT APPLICABLE06/01/2021
LSA MANAGEMENT, INC.
Organization
trustee of the snfNOT APPLICABLE11/04/2004
LUTHERAN SERVICES FOR THE AGING, INC.
Organization
trustee of the snfNOT APPLICABLE10/01/2004
NELSON, DOUGLAS
Individual
trustee of the snfNOT APPLICABLE09/01/2022
NICKERSON, KIRBY
Individual
trustee of the snfNOT APPLICABLE06/25/2012

Other nursing homes near Trinity Ridge

  1. The Greens at Hickory

    3031 Tate Boulevard SE, Hickory, NC 28602 · 4.3 mi

    For-profit · 150 beds · Part of Cch Healthcare

    ★★★★★2Below average
  2. The Greens at Viewmont

    220 13th Avenue Place NW, Hickory, NC 28601 · 4.4 mi

    For-profit · 104 beds · Part of Cch Healthcare

    ★★★★★2Below average
  3. Trinity Village

    1265 21 Street NE, Hickory, NC 28601 · 4.9 mi

    Non-profit · 104 beds · Part of Lutheran Services Carolinas

    • CMS high performer
    ★★★★★5Much above average
  4. Carolina Rehab Center of Burke

    3647 Miller Bridge Road, Connelly Spring, NC 28612 · 6.4 mi

    For-profit · 90 beds · Part of Lifeworks Rehab

    ★★★★★3Average
  5. Conover Nursing and Rehabilitation Center

    920 4th Street Southwest, Conover, NC 28613 · 7.3 mi

    For-profit · 90 beds

    • CMS high performer
    ★★★★★5Much above average
  6. Hickory Falls Health and Rehabilitation

    100 Sunset Street, Granite Falls, NC 28630 · 9.2 mi

    For-profit · 120 beds · Part of Sanstone Health & Rehabilitation

    ★★★★★4Above average

All nursing homes in Hickory, NC · Compare side by side

Frequently asked questions

What is Trinity Ridge's rating?

Trinity Ridge has 5 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.

How many inspection citations did Trinity Ridge receive?

Its most recent standard health inspection found 1 citation, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.

Does Trinity Ridge accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Trinity Ridge?

It is non profit - corporation and part of Lutheran Services Carolinas. The ownership section on this page lists the owners and managers reported to CMS.

Where is Trinity Ridge and how do I contact it?

Trinity Ridge is at 2140 Medical Park Drive, Hickory, NC 28602. Phone: (828) 322-6995.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.