nursing home in Webster, NY
St. Ann's Community
920 Cherry Ridge Boulevard, Webster, NY 14580 · (585) 697-6800
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★4
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
St. Ann's Community at a glance
St. Ann's Community is a 72-bed non-profit nursing home in Webster, New York (Monroe County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the New York average of 3.
Residents receive about 4.2 hours of nursing care per day (0.6 of them from registered nurses), better than the state average of 3.6 hours.
Its most recent standard health inspection (September 10, 2025) found 2 health citations. The New York average is 8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 37.5% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 72
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- March 20, 1992
- Resident/family council
- Both
- County
- Monroe County
- CMS Certification Number
- 335730
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.8 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.18 hrs | 3.63 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.56 hrs | 0.71 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.71 hrs | 2.15 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.87 hrs | 3.18 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 37.5% | 40.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 25% | 39.8% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 8 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 12 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 72 | 188 | 107 | |
| Average residents per day | 71 | 168 | 86 | |
| Occupancy | 97.9% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.9% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 7.1% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 10.2% | 13.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.5% | 1.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 32.1% | 14.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 23% | 12.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.2% | 5.8% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 8.2% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 33.4% | 19.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 94.4% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 87% | 91.5% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents given a pneumonia vaccine (higher is better) | 78.4% | 77.4% | 82% | Average |
Inspection citations
State inspectors cited this home for 11 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 10, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected November 10, 2025 |
| September 10, 2025 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected November 10, 2025 |
| September 10, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected November 10, 2025 |
| September 10, 2025 Standard | Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised. Nutrition and Dietary Deficiencies · Tag F0811 | D Potential harm, isolated | Corrected November 10, 2025 |
| September 10, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected November 10, 2025 |
| May 8, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected July 5, 2024 |
| May 8, 2024 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | E Potential harm, pattern | Corrected July 5, 2024 |
| May 8, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected July 5, 2024 |
| May 8, 2024 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | D Potential harm, isolated | Corrected July 5, 2024 |
| May 8, 2024 Fire safety | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. Electrical Deficiencies · Tag K0901 | C No harm, widespread | Corrected July 5, 2024 |
| May 8, 2024 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | E Potential harm, pattern | Corrected July 5, 2024 |
| May 8, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 5, 2024 |
| May 8, 2024 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected November 22, 2023 |
| May 8, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 5, 2024 |
| September 13, 2023 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected November 1, 2023 |
| August 29, 2022 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected October 21, 2022 |
| August 29, 2022 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | E Potential harm, pattern | Corrected October 21, 2022 |
| August 29, 2022 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | E Potential harm, pattern | Corrected October 21, 2022 |
| August 29, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected October 21, 2022 |
| August 29, 2022 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected October 21, 2022 |
| August 29, 2022 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | E Potential harm, pattern | Corrected October 21, 2022 |
| August 29, 2022 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected October 21, 2022 |
| August 29, 2022 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected October 21, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ADAMS, DANIEL Individual | adp of the snf | NOT APPLICABLE | 03/20/2019 |
| BARNES, RENE Individual | adp of the snf | NOT APPLICABLE | 02/22/2016 |
| BOURG, ROBERT Individual | adp of the snf | NOT APPLICABLE | 07/01/2010 |
| BROWN, KEVIN Individual | adp of the snf | NOT APPLICABLE | 02/27/2023 |
| BURKE, PATRICK Individual | adp of the snf | NOT APPLICABLE | 09/21/2022 |
| HAYES, JOHN Individual | adp of the snf | NOT APPLICABLE | 03/28/2018 |
| INDIANO, CARMEN Individual | adp of the snf | NOT APPLICABLE | 03/29/2017 |
| LYNCH, ANNA Individual | adp of the snf | NOT APPLICABLE | 03/25/2015 |
| MARRO, NICOLE Individual | adp of the snf | NOT APPLICABLE | 04/24/2024 |
| MCRAE, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 09/07/2010 |
| MITCHELL, MARY Individual | adp of the snf | NOT APPLICABLE | 04/24/2024 |
| MORRIS, LUCAS Individual | adp of the snf | NOT APPLICABLE | 04/24/2024 |
| PETRONE, KIM Individual | adp of the snf | NOT APPLICABLE | 02/09/2018 |
| RISSONE, PATRICIA Individual | adp of the snf | NOT APPLICABLE | 03/20/2019 |
| RYAN, CHERYL Individual | adp of the snf | NOT APPLICABLE | 03/26/2014 |
| SALLUZZO, RONALD Individual | adp of the snf | NOT APPLICABLE | 03/30/2016 |
| SALLUZZO, STEPHEN Individual | adp of the snf | NOT APPLICABLE | 02/19/2025 |
| SCHAUSEIL, DEBORAH Individual | adp of the snf | NOT APPLICABLE | 03/29/2017 |
| SCHNELL, JAMES Individual | adp of the snf | NOT APPLICABLE | 03/26/2025 |
| SCHRADER, ROBERT Individual | adp of the snf | NOT APPLICABLE | 03/31/2020 |
| SIMS, ANGELA Individual | adp of the snf | NOT APPLICABLE | 04/26/2023 |
| SOCOLA, JASON Individual | adp of the snf | NOT APPLICABLE | 03/26/2025 |
| TAI, MAZIE Individual | adp of the snf | NOT APPLICABLE | 03/26/2025 |
| TEHAN, THOMAS Individual | adp of the snf | NOT APPLICABLE | 03/26/2025 |
| VANDER HORST, RICHARD Individual | adp of the snf | NOT APPLICABLE | 04/26/2023 |
| WESLEY, JOSEPH Individual | adp of the snf | NOT APPLICABLE | 03/31/2020 |
| WIEFLING, BRIDGETTE Individual | adp of the snf | NOT APPLICABLE | 03/31/2020 |
| BOURG, ROBERT Individual | corporate officer | NOT APPLICABLE | 07/01/2010 |
| BROWN, KEVIN Individual | corporate officer | NOT APPLICABLE | 02/27/2023 |
| MCRAE, MICHAEL Individual | corporate officer | NOT APPLICABLE | 09/07/2010 |
| ADAMS, DANIEL Individual | managing control - governing body | NOT APPLICABLE | 03/20/2019 |
| BURKE, PATRICK Individual | managing control - governing body | NOT APPLICABLE | 09/21/2022 |
| HAYES, JOHN Individual | managing control - governing body | NOT APPLICABLE | 03/28/2018 |
| INDIANO, CARMEN Individual | managing control - governing body | NOT APPLICABLE | 03/29/2017 |
| LYNCH, ANNA Individual | managing control - governing body | NOT APPLICABLE | 03/25/2018 |
| MARRO, NICOLE Individual | managing control - governing body | NOT APPLICABLE | 04/24/2024 |
| MITCHELL, MARY Individual | managing control - governing body | NOT APPLICABLE | 04/24/2024 |
| MORRIS, LUCAS Individual | managing control - governing body | NOT APPLICABLE | 04/24/2024 |
| RISSONE, PATRICIA Individual | managing control - governing body | NOT APPLICABLE | 03/20/2019 |
| RYAN, CHERYL Individual | managing control - governing body | NOT APPLICABLE | 03/26/2014 |
Showing 40 of 55 records.
Other nursing homes near St. Ann's Community
Maplewood Nursing Home INC
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The Pearl Nursing Center of Rochester
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Frequently asked questions
What is St. Ann's Community's rating?
St. Ann's Community has 5 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did St. Ann's Community receive?
Its most recent standard health inspection found 2 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does St. Ann's Community accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns St. Ann's Community?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is St. Ann's Community and how do I contact it?
St. Ann's Community is at 920 Cherry Ridge Boulevard, Webster, NY 14580. Phone: (585) 697-6800.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.