nursing home in Rochester, NY
St. Ann's Community
1500 Portland Avenue, Rochester, NY 14621 · (585) 697-6000
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
St. Ann's Community at a glance
St. Ann's Community is a 470-bed non-profit nursing home in Rochester, New York (Monroe County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the New York average of 3.
Residents receive about 4 hours of nursing care per day (0.5 of them from registered nurses), better than the state average of 3.6 hours.
Its most recent standard health inspection (April 16, 2024) found 3 health citations. The New York average is 8.
Federal regulators fined it 1 time in the past three years, totaling $51,301.
Nursing staff turnover is 38.9% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 470
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 1967
- Resident/family council
- Resident
- County
- Monroe County
- CMS Certification Number
- 335081
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.8 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 3 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.98 hrs | 3.63 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.46 hrs | 0.71 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.44 hrs | 2.15 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.60 hrs | 3.18 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 38.9% | 40.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 31.1% | 39.8% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 8 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 20 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $51,301 | $23,070 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 470 | 188 | 107 | |
| Average residents per day | 366 | 168 | 86 | |
| Occupancy | 77.9% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.6% | 3.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 6.5% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 14.7% | 13.7% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 1.4% | 1.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.8% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 31.9% | 14.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 23.3% | 12.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.9% | 5.8% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 3.8% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 11.1% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 31.1% | 19.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 84.9% | 95.3% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 82.6% | 91.5% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.3% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 23.8% | 78.8% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 65.9% | 77.4% | 82% | Worse |
Inspection citations
State inspectors cited this home for 13 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 7, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected February 20, 2025 |
| April 16, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 7, 2024 |
| April 16, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected June 7, 2024 |
| April 16, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected June 7, 2024 |
| April 16, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected June 7, 2024 |
| April 16, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 7, 2024 |
| April 16, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected June 7, 2024 |
| September 22, 2022 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected November 21, 2022 |
| September 22, 2022 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected November 21, 2022 |
| September 22, 2022 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected November 21, 2022 |
| September 22, 2022 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected November 21, 2022 |
| September 22, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected November 21, 2022 |
| September 22, 2022 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected November 21, 2022 |
| September 22, 2022 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | E Potential harm, pattern | Corrected February 7, 2020 |
| September 22, 2022 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | E Potential harm, pattern | Corrected December 1, 2022 |
| September 22, 2022 Standard | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. Administration Deficiencies · Tag F0836 | D Potential harm, isolated | Corrected December 1, 2022 |
| September 22, 2022 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected December 1, 2022 |
| January 7, 2020 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected March 7, 2020 |
| January 7, 2020 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected March 7, 2020 |
| January 7, 2020 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected March 7, 2020 |
| January 7, 2020 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected March 7, 2020 |
| January 7, 2020 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected March 7, 2020 |
| January 7, 2020 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected March 7, 2020 |
| January 7, 2020 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 7, 2020 |
| January 7, 2020 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected March 7, 2020 |
| January 7, 2020 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected March 7, 2020 |
| January 7, 2020 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected March 7, 2020 |
| January 7, 2020 Standard | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | D Potential harm, isolated | Corrected March 7, 2020 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $51,301 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| January 7, 2025 | Fine | $51,301 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ADAMS, DANIEL Individual | adp of the snf | NOT APPLICABLE | 03/20/2019 |
| BOURG, ROBERT Individual | adp of the snf | NOT APPLICABLE | 07/01/2001 |
| BROWN, KEVIN Individual | adp of the snf | NOT APPLICABLE | 02/27/2023 |
| BURKE, PATRICK Individual | adp of the snf | NOT APPLICABLE | 09/21/2022 |
| HAYES, JOHN Individual | adp of the snf | NOT APPLICABLE | 03/28/2018 |
| INDIANO, CARMEN Individual | adp of the snf | NOT APPLICABLE | 03/29/2017 |
| KUHN, KARI Individual | adp of the snf | NOT APPLICABLE | 04/10/2025 |
| LYNCH, ANNA Individual | adp of the snf | NOT APPLICABLE | 03/25/2015 |
| MARRO, NICOLE Individual | adp of the snf | NOT APPLICABLE | 04/24/2024 |
| MCRAE, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 09/01/2010 |
| MITCHELL, MARY Individual | adp of the snf | NOT APPLICABLE | 04/24/2024 |
| MORRIS, LUCAS Individual | adp of the snf | NOT APPLICABLE | 04/24/2024 |
| PETRONE, KIM Individual | adp of the snf | NOT APPLICABLE | 02/09/2018 |
| RISSONE, PATRICIA Individual | adp of the snf | NOT APPLICABLE | 03/20/2019 |
| RYAN, CHERYL Individual | adp of the snf | NOT APPLICABLE | 03/26/2014 |
| SALLUZZO, RONALD Individual | adp of the snf | NOT APPLICABLE | 03/30/2016 |
| SALLUZZO, STEPHEN Individual | adp of the snf | NOT APPLICABLE | 02/19/2025 |
| SCHAUSEIL, DEBORAH Individual | adp of the snf | NOT APPLICABLE | 03/29/2017 |
| SCHNELL, JAMES Individual | adp of the snf | NOT APPLICABLE | 03/26/2025 |
| SCHRADER, ROBERT Individual | adp of the snf | NOT APPLICABLE | 03/31/2020 |
| SIMS, ANGELA Individual | adp of the snf | NOT APPLICABLE | 04/26/2023 |
| SOCOLA, JASON Individual | adp of the snf | NOT APPLICABLE | 03/26/2025 |
| TAI, MAZIE Individual | adp of the snf | NOT APPLICABLE | 03/26/2025 |
| TEHAN, THOMAS Individual | adp of the snf | NOT APPLICABLE | 03/26/2025 |
| VANDER HORST, RICHARD Individual | adp of the snf | NOT APPLICABLE | 04/26/2023 |
| WESLEY, JOSEPH Individual | adp of the snf | NOT APPLICABLE | 03/31/2020 |
| WIEFLING, BRIDGETTE Individual | adp of the snf | NOT APPLICABLE | 03/31/2020 |
| BOURG, ROBERT Individual | corporate officer | NOT APPLICABLE | 07/01/2001 |
| BROWN, KEVIN Individual | corporate officer | NOT APPLICABLE | 02/27/2023 |
| MCRAE, MICHAEL Individual | corporate officer | NOT APPLICABLE | 09/07/2010 |
| ADAMS, DANIEL Individual | managing control - governing body | NOT APPLICABLE | 03/20/2019 |
| BURKE, PATRICK Individual | managing control - governing body | NOT APPLICABLE | 09/21/2022 |
| HAYES, JOHN Individual | managing control - governing body | NOT APPLICABLE | 03/28/2018 |
| INDIANO, CARMEN Individual | managing control - governing body | NOT APPLICABLE | 03/29/2017 |
| LYNCH, ANNA Individual | managing control - governing body | NOT APPLICABLE | 03/24/2015 |
| MARRO, NICOLE Individual | managing control - governing body | NOT APPLICABLE | 04/24/2024 |
| MITCHELL, MARY Individual | managing control - governing body | NOT APPLICABLE | 04/24/2024 |
| MORRIS, LUCAS Individual | managing control - governing body | NOT APPLICABLE | 04/24/2024 |
| RISSONE, PATRICIA Individual | managing control - governing body | NOT APPLICABLE | 03/20/2019 |
| RYAN, CHERYL Individual | managing control - governing body | NOT APPLICABLE | 03/26/2014 |
Showing 40 of 55 records.
Other nursing homes near St. Ann's Community
The Pearl Nursing Center of Rochester
1335 Portland Avenue, Rochester, NY 14621 · under 1 mi
For-profit · 120 beds
★★★★★1Much below averageThe Brook at High Falls Nursing Home and Rehabilit
2150 St. Paul Street, Rochester, NY 14621 · 1.7 mi
For-profit · 28 beds
★★★★★2Below averageLilac Manor Rehabilitation and Nursing Center
3 Upton Park, Rochester, NY 14607 · 2.7 mi
For-profit · 200 beds
★★★★★1Much below average- ★★★★★1Much below average
- ★★★★★1Much below average
Church Home of the Protestant Episcopal Church
505 Mt. Hope Avenue, Rochester, NY 14620 · 4 mi
Non-profit · 182 beds
★★★★★3Average
Frequently asked questions
What is St. Ann's Community's rating?
St. Ann's Community has 4 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did St. Ann's Community receive?
Its most recent standard health inspection found 3 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does St. Ann's Community accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns St. Ann's Community?
It is non profit - other. The ownership section on this page lists the owners and managers reported to CMS.
Where is St. Ann's Community and how do I contact it?
St. Ann's Community is at 1500 Portland Avenue, Rochester, NY 14621. Phone: (585) 697-6000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.