nursing home in Greenhurst, NY
Heritage Green Rehab & Skilled Nursing
3023 Route 430, Greenhurst, NY 14742 · (716) 483-5000
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★1
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heritage Green Rehab & Skilled Nursing at a glance
Heritage Green Rehab & Skilled Nursing is a 134-bed non-profit nursing home in Greenhurst, New York (Chautauqua County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the New York average of 3.
Residents receive about 2.4 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.6 hours.
Its most recent standard health inspection (February 27, 2026) found 7 health citations. The New York average is 8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 51.1% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 134
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Heritage Ministries
- Medicare-certified since
- May 14, 1992
- Resident/family council
- Resident
- County
- Chautauqua County
- CMS Certification Number
- 335721
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.6 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 2.42 hrs | 3.63 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.32 hrs | 0.71 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.32 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.14 hrs | 3.18 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 51.1% | 40.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 30% | 39.8% | 42.9% | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 8 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 49 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 134 | 188 | 107 | |
| Average residents per day | 116 | 168 | 86 | |
| Occupancy | 86.6% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.7% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.5% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 25% | 13.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.6% | 1.3% | 1.6% | Average |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.7% | 0.5% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 18.2% | 14.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 24.7% | 12.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 5.5% | 5.8% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0.9% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 8.8% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 16.4% | 19.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 94.6% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 66% | 91.5% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 68% | 78.8% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 41.6% | 77.4% | 82% | Worse |
Inspection citations
State inspectors cited this home for 16 health deficiencies and 16 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 27, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected April 28, 2026 |
| February 27, 2026 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | E Potential harm, pattern | Corrected April 28, 2026 |
| February 27, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected April 28, 2026 |
| February 27, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected April 28, 2026 |
| February 27, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected April 28, 2026 |
| February 27, 2026 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Fire safety | Have properly installed hallway dispensers for alcohol-based hand rub. Smoke Deficiencies · Tag K0325 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | F Potential harm, widespread | Corrected April 28, 2026 |
| February 27, 2026 Complaint | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | F Potential harm, widespread | Corrected April 28, 2026 |
| February 27, 2026 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | E Potential harm, pattern | Corrected April 28, 2026 |
| February 27, 2026 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Standard | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights Deficiencies · Tag F0577 | C No harm, widespread | Corrected April 28, 2026 |
| August 15, 2025 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | F Potential harm, widespread | Corrected October 13, 2025 |
| August 15, 2025 Complaint | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected October 13, 2025 |
| February 1, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected March 31, 2024 |
| February 1, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected March 31, 2024 |
| February 1, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected March 15, 2024 |
| February 1, 2024 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | E Potential harm, pattern | Corrected March 31, 2024 |
| February 1, 2024 Standard | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Quality of Life and Care Deficiencies · Tag F0742 | D Potential harm, isolated | Corrected March 31, 2024 |
| February 1, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 31, 2024 |
| February 1, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected March 31, 2024 |
| February 1, 2024 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected March 31, 2024 |
| February 1, 2024 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected March 31, 2024 |
| December 7, 2021 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected January 4, 2022 |
| December 7, 2021 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected January 3, 2022 |
| December 7, 2021 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected January 4, 2022 |
| December 7, 2021 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | K Immediate jeopardy, pattern | Corrected January 31, 2022 |
| December 7, 2021 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected January 31, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HERITAGE MINISTRIES CHARITABLE CARE NETWORK INC. Organization | 5% or greater direct ownership interest | 100% | 08/11/2008 |
| BURKHOUSE, JESSICA Individual | adp of the snf | NOT APPLICABLE | 06/14/2014 |
| DIGREGORIO, ROBIN Individual | adp of the snf | NOT APPLICABLE | 12/05/2025 |
| HAGLUND, LISA Individual | adp of the snf | NOT APPLICABLE | 05/11/2020 |
| PERSIA, ALBERT Individual | adp of the snf | NOT APPLICABLE | 07/24/2023 |
| FERNANDEZ, GREGORY Individual | corporate director | NOT APPLICABLE | 11/25/2024 |
| NOLL, PAMELA Individual | corporate director | NOT APPLICABLE | 11/25/2024 |
| SPANOS, MARY ANN Individual | corporate director | NOT APPLICABLE | 11/25/2024 |
| STARK, PETER Individual | corporate director | NOT APPLICABLE | 11/25/2024 |
| HAGLUND, LISA Individual | corporate officer | NOT APPLICABLE | 05/11/2020 |
| BURKHOUSE, JESSICA Individual | operational/managerial control | NOT APPLICABLE | 06/14/2014 |
| DIGREGORIO, ROBIN Individual | operational/managerial control | NOT APPLICABLE | 11/25/2024 |
| HAGLUND, LISA Individual | operational/managerial control | NOT APPLICABLE | 11/25/2024 |
| PERSIA, ALBERT Individual | operational/managerial control | NOT APPLICABLE | 07/24/2023 |
| WILCOX, MARK Individual | operational/managerial control | NOT APPLICABLE | 11/25/2024 |
| FERNANDEZ, GREGORY Individual | trustee of the snf | NOT APPLICABLE | 11/25/2024 |
| NOLL, PAMELA Individual | trustee of the snf | NOT APPLICABLE | 11/25/2024 |
| SPANOS, MARY ANN Individual | trustee of the snf | NOT APPLICABLE | 11/25/2024 |
| STARK, PETER Individual | trustee of the snf | NOT APPLICABLE | 11/25/2024 |
Other nursing homes near Heritage Green Rehab & Skilled Nursing
Heritage Park Rehab & Skilled Nursing
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Non-profit · 146 beds · Part of Heritage Ministries
★★★★★1Much below averageRouse Warren County Home
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★★★★★1Much below averageKinzua Nursing and Rehab
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★★★★★2Below averageWarren Manor
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★★★★★3Average- ★★★★★1Much below average
Chautauqua Nursing and Rehabilitation Center
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★★★★★1Much below average
Frequently asked questions
What is Heritage Green Rehab & Skilled Nursing's rating?
Heritage Green Rehab & Skilled Nursing has 1 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Heritage Green Rehab & Skilled Nursing receive?
Its most recent standard health inspection found 7 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Heritage Green Rehab & Skilled Nursing accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heritage Green Rehab & Skilled Nursing?
It is non profit - corporation and part of Heritage Ministries. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heritage Green Rehab & Skilled Nursing and how do I contact it?
Heritage Green Rehab & Skilled Nursing is at 3023 Route 430, Greenhurst, NY 14742. Phone: (716) 483-5000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.