nursing home in Jamestown, NY
Heritage Park Rehab & Skilled Nursing
150 Prather Avenue, Jamestown, NY 14701 · (716) 488-1921
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★1
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heritage Park Rehab & Skilled Nursing at a glance
Heritage Park Rehab & Skilled Nursing is a 146-bed non-profit nursing home in Jamestown, New York (Chautauqua County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the New York average of 3.
Residents receive about 2.3 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.6 hours.
Its most recent standard health inspection (April 30, 2026) found 8 health citations. The New York average is 8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 46.3% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 146
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Heritage Ministries
- Medicare-certified since
- January 1, 1967
- Resident/family council
- Resident
- County
- Chautauqua County
- CMS Certification Number
- 335142
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3.6 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 2.34 hrs | 3.63 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.28 hrs | 0.71 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.46 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.05 hrs | 3.18 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 46.3% | 40.3% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 53.8% | 39.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 8 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 100.5 | 62.2 | 80.6 | Worse |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 146 | 188 | 107 | |
| Average residents per day | 116 | 168 | 86 | |
| Occupancy | 79.7% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.1% | 3.1% | 3.2% | Average |
| Long-stay residents with pressure ulcers (lower is better) | 5.1% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 17.8% | 13.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 5.1% | 1.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 3.1% | 0.5% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 19.7% | 14.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 12.9% | 12.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 7% | 5.8% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 2.1% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 9.5% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 10.7% | 19.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 91.9% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 81.5% | 91.5% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.5% | 1.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 55.7% | 78.8% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 64.2% | 77.4% | 82% | Worse |
Inspection citations
State inspectors cited this home for 14 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 30, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected July 27, 2026 |
| April 30, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected June 22, 2026 |
| April 30, 2026 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | E Potential harm, pattern | Corrected June 22, 2026 |
| April 30, 2026 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | E Potential harm, pattern | Corrected July 27, 2026 |
| April 30, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected June 22, 2026 |
| April 30, 2026 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | E Potential harm, pattern | Corrected June 22, 2026 |
| April 30, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected June 22, 2026 |
| April 30, 2026 Fire safety | Provide properly sized and located linen or trash receptacles. Miscellaneous Deficiencies · Tag K0754 | D Potential harm, isolated | Corrected June 22, 2026 |
| April 30, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected June 22, 2026 |
| April 30, 2026 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | F Potential harm, widespread | Corrected June 22, 2026 |
| April 30, 2026 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | E Potential harm, pattern | Corrected July 27, 2026 |
| April 30, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected July 27, 2026 |
| April 30, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected July 27, 2026 |
| April 30, 2026 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected July 27, 2026 |
| April 30, 2026 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected June 22, 2026 |
| September 12, 2025 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | F Potential harm, widespread | Corrected November 10, 2025 |
| March 1, 2024 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | E Potential harm, pattern | Corrected April 26, 2024 |
| March 1, 2024 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | E Potential harm, pattern | Corrected April 26, 2024 |
| March 1, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected April 26, 2024 |
| March 1, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected April 26, 2024 |
| March 1, 2024 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected April 26, 2024 |
| March 1, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 26, 2024 |
| March 1, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected April 26, 2024 |
| March 1, 2024 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 26, 2024 |
| March 1, 2024 Standard | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. Administration Deficiencies · Tag F0836 | C No harm, widespread | Corrected April 26, 2024 |
| May 6, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected June 30, 2022 |
| May 6, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected June 30, 2022 |
| May 6, 2022 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | D Potential harm, isolated | Corrected June 30, 2022 |
| May 6, 2022 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected June 30, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BURKHOUSE, JESSICA Individual | adp of the snf | NOT APPLICABLE | 06/14/2014 |
| PERSIA, ALBERT Individual | adp of the snf | NOT APPLICABLE | 07/24/2023 |
| FERNANDEZ, GREGORY Individual | corporate director | NOT APPLICABLE | 11/25/2024 |
| NOLL, PAMELA Individual | corporate director | NOT APPLICABLE | 11/25/2024 |
| SPANOS, MARY ANN Individual | corporate director | NOT APPLICABLE | 11/25/2024 |
| STARK, PETER Individual | corporate director | NOT APPLICABLE | 11/25/2024 |
| HAGLUND, LISA Individual | corporate officer | NOT APPLICABLE | 05/11/2020 |
| BURKHOUSE, JESSICA Individual | operational/managerial control | NOT APPLICABLE | 06/14/2014 |
| HAGLUND, LISA Individual | operational/managerial control | NOT APPLICABLE | 05/11/2020 |
| PERSIA, ALBERT Individual | operational/managerial control | NOT APPLICABLE | 07/24/2023 |
Other nursing homes near Heritage Park Rehab & Skilled Nursing
Heritage Green Rehab & Skilled Nursing
3023 Route 430, Greenhurst, NY 14742 · 4.3 mi
Non-profit · 134 beds · Part of Heritage Ministries
★★★★★1Much below averageRouse Warren County Home
701 Rouse Avenue, Youngsville, PA 16371 · 17.3 mi
Government · 176 beds
- Abuse citation
★★★★★1Much below averageKinzua Nursing and Rehab
205 Water Street, Warren, PA 16365 · 17.6 mi
For-profit · 106 beds · Part of Valley West Health
★★★★★2Below averageWarren Manor
682 Pleasant Drive, Warren, PA 16365 · 18.2 mi
For-profit · 121 beds · Part of Hcf Management
★★★★★3AverageCorry Manor
640 Worth Street, Corry, PA 16407 · 23.9 mi
For-profit · 121 beds · Part of Hcf Management
★★★★★1Much below averageSalamanca Rehabilitation & Nursing Center
451 Broad Street, Salamanca, NY 14779 · 26.4 mi
For-profit · 120 beds · Part of Personal Healthcare Management
★★★★★4Above average
Frequently asked questions
What is Heritage Park Rehab & Skilled Nursing's rating?
Heritage Park Rehab & Skilled Nursing has 1 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Heritage Park Rehab & Skilled Nursing receive?
Its most recent standard health inspection found 8 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Heritage Park Rehab & Skilled Nursing accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heritage Park Rehab & Skilled Nursing?
It is non profit - corporation and part of Heritage Ministries. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heritage Park Rehab & Skilled Nursing and how do I contact it?
Heritage Park Rehab & Skilled Nursing is at 150 Prather Avenue, Jamestown, NY 14701. Phone: (716) 488-1921.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.