nursing home in Massena, NY
North Country Nursing & Rehabilitation Center
182 Highland Road, Massena, NY 13662 · (315) 769-9956
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
North Country Nursing & Rehabilitation Center at a glance
North Country Nursing & Rehabilitation Center is a 140-bed for-profit nursing home in Massena, New York (St. Lawrence County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the New York average of 3.
Residents receive about 3.9 hours of nursing care per day (0.9 of them from registered nurses), better than the state average of 3.6 hours.
Its most recent standard health inspection (August 15, 2025) found 5 health citations. The New York average is 8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 47.6% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Partnership
- Beds
- 140
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 1978
- Resident/family council
- Resident
- County
- St. Lawrence County
- CMS Certification Number
- 335619
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.8 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.6 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.89 hrs | 3.63 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.89 hrs | 0.71 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.53 hrs | 2.15 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.05 hrs | 3.18 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 47.6% | 40.3% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 34.5% | 39.8% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 8 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 45 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 140 | 188 | 107 | |
| Average residents per day | 128 | 168 | 86 | |
| Occupancy | 91.2% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.9% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.2% | 6.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 10.8% | 13.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.2% | 1.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 12.8% | 14.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 9.1% | 12.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 7.3% | 5.8% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 38.4% | 19.5% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0.6% | 0.2% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 10.4% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 2.2% | 19.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 96.9% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 94.7% | 91.5% | 93.6% | Average |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.8% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 45% | 78.8% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 71.7% | 77.4% | 82% | Worse |
Inspection citations
State inspectors cited this home for 26 health deficiencies and 36 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 15, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected September 30, 2025 |
| August 15, 2025 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | F Potential harm, widespread | Corrected September 30, 2025 |
| August 15, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | F Potential harm, widespread | Corrected September 30, 2025 |
| August 15, 2025 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | F Potential harm, widespread | Corrected September 30, 2025 |
| August 15, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected September 30, 2025 |
| August 15, 2025 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | E Potential harm, pattern | Corrected September 30, 2025 |
| August 15, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected September 30, 2025 |
| August 15, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected September 30, 2025 |
| August 15, 2025 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | E Potential harm, pattern | Corrected September 30, 2025 |
| August 15, 2025 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | E Potential harm, pattern | Corrected September 30, 2025 |
| August 15, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected September 30, 2025 |
| August 15, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected November 14, 2025 |
| August 15, 2025 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | D Potential harm, isolated | Corrected September 30, 2025 |
| August 15, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected September 30, 2025 |
| August 15, 2025 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected September 30, 2025 |
| August 15, 2025 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected September 30, 2025 |
| August 15, 2025 Fire safety | Have properly installed hallway dispensers for alcohol-based hand rub. Smoke Deficiencies · Tag K0325 | D Potential harm, isolated | Corrected September 30, 2025 |
| August 15, 2025 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | D Potential harm, isolated | Corrected September 30, 2025 |
| August 15, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected September 30, 2025 |
| August 15, 2025 Complaint | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | F Potential harm, widespread | Corrected September 18, 2025 |
| August 15, 2025 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected September 18, 2025 |
| August 15, 2025 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | D Potential harm, isolated | Corrected September 18, 2025 |
| August 15, 2025 Complaint | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | D Potential harm, isolated | Corrected September 18, 2025 |
| August 15, 2025 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected September 18, 2025 |
| December 15, 2023 Fire safety | Provide at least two remote exits on each floor or fire section of the building. Egress Deficiencies · Tag K0252 | E Potential harm, pattern | Corrected February 7, 2024 |
| December 15, 2023 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | E Potential harm, pattern | Corrected February 27, 2024 |
| December 15, 2023 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | E Potential harm, pattern | Corrected February 22, 2024 |
| December 15, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected February 5, 2024 |
| December 15, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected February 5, 2024 |
| December 15, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected February 5, 2024 |
| December 15, 2023 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | D Potential harm, isolated | Corrected February 13, 2024 |
| December 15, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected February 5, 2024 |
| December 15, 2023 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected February 5, 2024 |
| December 15, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected February 5, 2024 |
| December 15, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected February 11, 2024 |
| December 15, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected February 5, 2024 |
| December 15, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected February 5, 2024 |
| December 15, 2023 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | E Potential harm, pattern | Corrected February 5, 2024 |
| December 15, 2023 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected February 5, 2024 |
| December 15, 2023 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected February 5, 2024 |
| December 15, 2023 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected February 5, 2024 |
| December 15, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected February 5, 2024 |
| December 15, 2023 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected February 5, 2024 |
| December 15, 2023 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected February 5, 2024 |
| December 15, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected February 5, 2024 |
| July 2, 2021 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | E Potential harm, pattern | Corrected August 30, 2021 |
| July 2, 2021 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected August 30, 2021 |
| July 2, 2021 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected August 30, 2021 |
| July 2, 2021 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected August 30, 2021 |
| July 2, 2021 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | D Potential harm, isolated | Corrected August 30, 2021 |
| July 2, 2021 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected August 13, 2021 |
| July 2, 2021 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected August 13, 2021 |
| July 2, 2021 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected August 13, 2021 |
| July 2, 2021 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected August 30, 2021 |
| July 2, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected August 13, 2021 |
| July 2, 2021 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | E Potential harm, pattern | Corrected August 30, 2021 |
| July 2, 2021 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected August 30, 2021 |
| July 2, 2021 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected August 13, 2021 |
| July 2, 2021 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected August 30, 2021 |
| July 2, 2021 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected August 30, 2021 |
| July 2, 2021 Standard | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | D Potential harm, isolated | Corrected August 30, 2021 |
| July 2, 2021 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected August 30, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| LANDA, JOSEPH Individual | 5% or greater direct ownership interest | 14% | 12/20/2023 |
| LANDA, JOSHUA Individual | 5% or greater direct ownership interest | 14% | 12/20/2023 |
| MAJEROVIC, HELEN Individual | 5% or greater direct ownership interest | 5% | 12/20/2023 |
| PEARLSTEIN, BLIMIE Individual | 5% or greater direct ownership interest | 5% | 12/20/2023 |
| REICH, SURI Individual | 5% or greater direct ownership interest | 5% | 12/20/2023 |
| SALAMON, MENAJEM Individual | 5% or greater direct ownership interest | 35% | 12/20/2023 |
| SALAMON, MORDEJAI Individual | 5% or greater direct ownership interest | 17% | 12/20/2023 |
| SALAMON, TIRTZA Individual | 5% or greater direct ownership interest | — | 12/20/2023 |
| GEWIRTZ, JONATHAN Individual | corporate director | NOT APPLICABLE | 08/01/2019 |
| LANDA, JOSEPH Individual | corporate director | NOT APPLICABLE | 12/20/2023 |
| SALAMON, MENAJEM Individual | corporate director | NOT APPLICABLE | 12/20/2023 |
| SALAMON, MORDEJAI Individual | corporate director | NOT APPLICABLE | 12/20/2023 |
| LANDA, JOSEPH Individual | corporate officer | NOT APPLICABLE | 12/20/2023 |
| SALAMON, MENAJEM Individual | corporate officer | NOT APPLICABLE | 12/20/2023 |
| SALAMON, MORDEJAI Individual | corporate officer | NOT APPLICABLE | 12/20/2023 |
| CICHETTI, NEIL Individual | operational/managerial control | NOT APPLICABLE | 01/01/2023 |
| ENRIQUEZ, REAN Individual | operational/managerial control | NOT APPLICABLE | 03/04/2024 |
| GEWIRTZ, JONATHAN Individual | operational/managerial control | NOT APPLICABLE | 08/01/2019 |
| SALAMON, MENAJEM Individual | operational/managerial control | NOT APPLICABLE | 05/31/2019 |
Other nursing homes near North Country Nursing & Rehabilitation Center
Massena Rehabilitation & Nursing Center
89 Grove Street, Massena, NY 13662 · 2.2 mi
For-profit · 160 beds · Part of Personal Healthcare Management
★★★★★1Much below averageUnited Helpers Canton Nursing Home
205 State Street Road, Canton, NY 13617 · 27.6 mi
Non-profit · 160 beds
★★★★★3AverageAlice Hyde Medical Center
45 Sixth Street, Malone, NY 12953 · 29.5 mi
Non-profit · 135 beds · Part of University of Vermont Health Network
- Abuse citation
★★★★★2Below averageSt Josephs Home
950 Linden Street, Ogdensburg, NY 13669 · 34.5 mi
Non-profit · 82 beds
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is North Country Nursing & Rehabilitation Center's rating?
North Country Nursing & Rehabilitation Center has 2 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did North Country Nursing & Rehabilitation Center receive?
Its most recent standard health inspection found 5 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does North Country Nursing & Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns North Country Nursing & Rehabilitation Center?
It is for profit - partnership. The ownership section on this page lists the owners and managers reported to CMS.
Where is North Country Nursing & Rehabilitation Center and how do I contact it?
North Country Nursing & Rehabilitation Center is at 182 Highland Road, Massena, NY 13662. Phone: (315) 769-9956.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.