nursing home in Malone, NY
Alice Hyde Medical Center
45 Sixth Street, Malone, NY 12953 · (518) 481-8000
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★4
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Alice Hyde Medical Center at a glance
Alice Hyde Medical Center is a 135-bed non-profit nursing home in Malone, New York (Franklin County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the New York average of 3.
Residents receive about 3.7 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.6 hours.
Its most recent standard health inspection (December 19, 2025) found 7 health citations. The New York average is 8.
Federal regulators fined it 1 time in the past three years, totaling $50,050.
Nursing staff turnover is 57.1% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 135
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- University of Vermont Health Network
- Medicare-certified since
- January 1, 1967
- Resident/family council
- Resident
- County
- Franklin County
- CMS Certification Number
- 335127
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.8 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 3 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.67 hrs | 3.63 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.65 hrs | 0.71 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.33 hrs | 2.15 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.29 hrs | 3.18 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 57.1% | 40.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 36.8% | 39.8% | 42.9% | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 8 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 4 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 51 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $50,050 | $23,070 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 135 | 188 | 107 | |
| Average residents per day | 109 | 168 | 86 | |
| Occupancy | 80.6% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.3% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 9.1% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 26.3% | 13.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.5% | 1.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.5% | 0.5% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 12.8% | 14.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 12.2% | 12.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5.8% | 5.8% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0.2% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 8.6% | 0.2% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.4% | 13.2% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 28.4% | 19.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.8% | 91.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 91.4% | 78.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.2% | 77.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 19 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 6, 2026 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected April 8, 2026 |
| March 6, 2026 Complaint | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights Deficiencies · Tag F0627 | D Potential harm, isolated | Corrected April 8, 2026 |
| December 19, 2025 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | F Potential harm, widespread | Corrected February 27, 2026 |
| December 19, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected February 13, 2026 |
| December 19, 2025 Fire safety | Develop a communication plan. Emergency Preparedness Deficiencies · Tag E0029 | F Potential harm, widespread | Corrected February 13, 2026 |
| December 19, 2025 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | F Potential harm, widespread | Corrected February 13, 2026 |
| December 19, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected February 13, 2026 |
| December 19, 2025 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | E Potential harm, pattern | Corrected February 13, 2026 |
| December 19, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected February 27, 2026 |
| December 19, 2025 Fire safety | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0926 | E Potential harm, pattern | Corrected February 13, 2026 |
| December 19, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | E Potential harm, pattern | Corrected February 13, 2026 |
| December 19, 2025 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | E Potential harm, pattern | Corrected February 13, 2026 |
| December 19, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected February 13, 2026 |
| December 19, 2025 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected February 13, 2026 |
| December 19, 2025 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected December 12, 2024 |
| February 10, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected April 11, 2025 |
| June 11, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected August 13, 2024 |
| April 15, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected June 6, 2024 |
| April 15, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 6, 2024 |
| August 18, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected September 9, 2022 |
| August 18, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 3, 2022 |
| August 18, 2022 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | E Potential harm, pattern | Corrected October 3, 2022 |
| January 31, 2020 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | E Potential harm, pattern | Corrected March 31, 2020 |
| January 31, 2020 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | D Potential harm, isolated | Corrected April 27, 2020 |
| January 31, 2020 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected March 16, 2020 |
| January 31, 2020 Standard | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Tag F0838 | D Potential harm, isolated | Corrected March 16, 2020 |
| January 31, 2020 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected March 16, 2020 |
| January 31, 2020 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 16, 2020 |
| January 31, 2020 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected March 16, 2020 |
| January 31, 2020 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected March 16, 2020 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $50,050 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 6, 2026 | Fine | $50,050 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| THE UNIVERSITY OF VERMONT HEALTH NETWORK INC. Organization | 5% or greater direct ownership interest | 100% | 10/07/2015 |
| BIONDOLILLO, SUSAN Individual | adp of the snf | NOT APPLICABLE | 01/14/2019 |
| BOND, KRISTIN Individual | adp of the snf | NOT APPLICABLE | 05/15/2023 |
| DABIEW, SHERRI Individual | adp of the snf | NOT APPLICABLE | 02/27/2015 |
| GUILE, ALISON Individual | adp of the snf | NOT APPLICABLE | 06/16/2021 |
| QUICK, ARIEL Individual | adp of the snf | NOT APPLICABLE | 04/14/2024 |
| THE UNIVERSITY OF VERMONT HEALTH NETWORK INC. Organization | adp of the snf | NOT APPLICABLE | 10/07/2015 |
| BUSMAN, HANNAH Individual | corporate director | NOT APPLICABLE | 12/18/2024 |
| COTEL, SIVAN Individual | corporate director | NOT APPLICABLE | 01/01/2019 |
| DULEY, VICTORIA Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| DWYER, JOHN Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| EISINGER, DOMINIC Individual | corporate director | NOT APPLICABLE | 01/01/2021 |
| ELLIS, JASON Individual | corporate director | NOT APPLICABLE | 12/16/2020 |
| FITZPATRICK, THOMAS Individual | corporate director | NOT APPLICABLE | 09/26/2019 |
| GOLONKA, THOMAS Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| HARADEN, CAROL Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| HART, KEVIN Individual | corporate director | NOT APPLICABLE | 02/24/2016 |
| HERRINGTON, ROBERT Individual | corporate director | NOT APPLICABLE | 12/18/2024 |
| HOOD, VIRGINIA Individual | corporate director | NOT APPLICABLE | 10/07/2015 |
| KISSANE, DONNA Individual | corporate director | NOT APPLICABLE | 12/18/2019 |
| LEONARD, DEBRA Individual | corporate director | NOT APPLICABLE | 01/01/2017 |
| MAIN, ROBERT Individual | corporate director | NOT APPLICABLE | 04/20/2016 |
| MCCULLOUGH, DEENA Individual | corporate director | NOT APPLICABLE | 01/01/2018 |
| MEDVED, MARINA Individual | corporate director | NOT APPLICABLE | 12/13/2023 |
| MONETTE, NATHAN Individual | corporate director | NOT APPLICABLE | 12/18/2024 |
| MONTOUR, BARBARA Individual | corporate director | NOT APPLICABLE | 05/19/2021 |
| PAGE, RICHARD Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| RICHARDS, CRAIG Individual | corporate director | NOT APPLICABLE | 03/24/2022 |
| RUGGE, JOHN Individual | corporate director | NOT APPLICABLE | 01/01/2019 |
| STACKPOLE, KERIN Individual | corporate director | NOT APPLICABLE | 01/01/2016 |
| STICKNEY, MARY Individual | corporate director | NOT APPLICABLE | 01/01/2015 |
| VICENCIO, ELIZABETH Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| WALKER, KARA Individual | corporate director | NOT APPLICABLE | 01/01/2021 |
| KOLLAR, MATEJ Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| LEBEAU, MICHELLE Individual | corporate officer | NOT APPLICABLE | 04/02/2018 |
| LEFFLER, STEPHEN Individual | corporate officer | NOT APPLICABLE | 01/01/2026 |
| STONE, COLLEEN Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| VINCENT, RICHARD Individual | corporate officer | NOT APPLICABLE | 06/02/2014 |
| VOGELZANG, SUSAN Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| BIONDOLILLO, SUSAN Individual | operational/managerial control | NOT APPLICABLE | 01/14/2019 |
Showing 40 of 69 records.
Other nursing homes near Alice Hyde Medical Center
North Country Nursing & Rehabilitation Center
182 Highland Road, Massena, NY 13662 · 29.5 mi
For-profit · 140 beds
★★★★★2Below averageMassena Rehabilitation & Nursing Center
89 Grove Street, Massena, NY 13662 · 30.6 mi
For-profit · 160 beds · Part of Personal Healthcare Management
★★★★★1Much below average
Frequently asked questions
What is Alice Hyde Medical Center's rating?
Alice Hyde Medical Center has 2 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Alice Hyde Medical Center receive?
Its most recent standard health inspection found 7 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Alice Hyde Medical Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Alice Hyde Medical Center?
It is non profit - other and part of University of Vermont Health Network. The ownership section on this page lists the owners and managers reported to CMS.
Where is Alice Hyde Medical Center and how do I contact it?
Alice Hyde Medical Center is at 45 Sixth Street, Malone, NY 12953. Phone: (518) 481-8000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.