nursing home in Massena, NY

Massena Rehabilitation & Nursing Center

89 Grove Street, Massena, NY 13662 · (315) 769-2494

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★3
  • Quality measures★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Massena Rehabilitation & Nursing Center at a glance

Massena Rehabilitation & Nursing Center is a 160-bed for-profit nursing home in Massena, New York (St. Lawrence County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the New York average of 3.

Residents receive about 3.4 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.6 hours.

Its most recent standard health inspection (August 15, 2025) found 22 health citations. The New York average is 8.

Federal regulators fined it 3 times in the past three years, totaling $33,387.

Nursing staff turnover is 61.2% per year (state average 40.3%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
160
Certified for
Medicare and Medicaid
Chain / affiliated entity
Personal Healthcare Management
Medicare-certified since
April 1, 1977
Resident/family council
Both
County
St. Lawrence County
CMS Certification Number
335592

Ratings

MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 53 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.7 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)3 / 52.8 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)2 / 53.8 / 53.6 / 5Worse
Long-stay quality rating (higher is better)4 / 54 / 53.8 / 5Average
Short-stay (rehab) quality rating (higher is better)1 / 53.6 / 53.3 / 5Worse

Staffing

This facility3.41 hrsNew York average3.63 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.41 hrs3.63 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.64 hrs0.71 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.35 hrs2.15 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)2.81 hrs3.18 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)61.2%40.3%45.8%Worse
Registered nurse turnover (yearly) (lower is better)58.3%39.8%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility22New York average8U.S. average9
Health citations in the most recent inspection: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)2289Worse
Citations from complaint investigations (latest cycle) (lower is better)1033Worse
Weighted health inspection score ⓘ (lower is better)239.862.280.6Worse

Penalties

This facility3New York average1U.S. average1
Fines in the past 3 years: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)311Worse
Total fines in the past 3 years (lower is better)$33,387$23,070$30,972Worse
All federal penalties in the past 3 years (lower is better)311Worse

Size

MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Certified beds160188107
Average residents per day14816886
Occupancy92.5%90.5%80.9%

Long-stay residents

This facility3.3%New York average3.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.3%3.1%3.2%Average
Long-stay residents with pressure ulcers (lower is better)7%6.5%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)7.7%13.7%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)2.6%1.3%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0%0.5%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)10.3%14.1%13.9%Better
Long-stay residents whose walking worsened (lower is better)6.9%12.5%14.1%Better
Long-stay residents who lose too much weight (lower is better)14.9%5.8%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)1.8%19.5%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.2%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)16.3%13.2%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)31.3%19.5%19%Worse
Long-stay residents given a flu vaccine (higher is better)98.7%95.3%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.4%91.5%93.6%Better

Short-stay residents

This facility1.6%New York average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.6%1.2%1.6%Average
Short-stay residents given a flu vaccine (higher is better)86.6%78.8%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)94.3%77.4%82%Better

Inspection citations

State inspectors cited this home for 41 health deficiencies and 26 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".

DateCitationSeverityStatus
May 22, 2026
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
K
Immediate jeopardy, pattern
Corrected July 20, 2026
May 22, 2026
Complaint
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · Tag F0801
F
Potential harm, widespread
Corrected July 20, 2026
May 22, 2026
Complaint
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies · Tag F0800
F
Potential harm, widespread
Corrected July 20, 2026
May 22, 2026
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected July 20, 2026
May 22, 2026
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected July 20, 2026
May 22, 2026
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected July 20, 2026
May 22, 2026
Complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
D
Potential harm, isolated
Corrected August 13, 2026
August 15, 2025
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected October 10, 2025
August 15, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected October 10, 2025
August 15, 2025
Fire safety
Have elevators that firefighters can control in the event of a fire.
Services Deficiencies · Tag K0531
F
Potential harm, widespread
Corrected October 10, 2025
August 15, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
F
Potential harm, widespread
Corrected October 10, 2025
August 15, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected November 28, 2025
August 15, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected October 10, 2025
August 15, 2025
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
E
Potential harm, pattern
Corrected October 10, 2025
August 15, 2025
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
E
Potential harm, pattern
Corrected October 10, 2025
August 15, 2025
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected October 10, 2025
August 15, 2025
Fire safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies · Tag K0223
E
Potential harm, pattern
Corrected October 10, 2025
August 15, 2025
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
E
Potential harm, pattern
Corrected October 10, 2025
August 15, 2025
Fire safety
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies · Tag K0225
D
Potential harm, isolated
Corrected October 10, 2025
August 15, 2025
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected October 10, 2025
August 15, 2025
Fire safety
Provide sliding doors free of hazards, operable without special knowledge or effort, and meet weight requirements to set door in motion.
Egress Deficiencies · Tag K0224
D
Potential harm, isolated
Corrected October 10, 2025
August 15, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected October 10, 2025
August 15, 2025
Fire safety
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies · Tag E0015
C
No harm, widespread
Corrected October 10, 2025
August 15, 2025
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
C
No harm, widespread
Corrected October 10, 2025
August 15, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected October 10, 2025
August 15, 2025
Standard
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · Tag F0802
F
Potential harm, widespread
Corrected October 10, 2025
August 15, 2025
Complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Tag F0700
E
Potential harm, pattern
Corrected October 10, 2025
August 15, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected October 10, 2025
August 15, 2025
Standard
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
E
Potential harm, pattern
Corrected October 10, 2025
August 15, 2025
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected October 10, 2025
August 15, 2025
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected October 10, 2025
August 15, 2025
Standard
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Tag F0552
D
Potential harm, isolated
Corrected October 10, 2025
August 15, 2025
Standard
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies · Tag F0576
D
Potential harm, isolated
Corrected October 10, 2025
August 15, 2025
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected October 10, 2025
August 15, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected October 10, 2025
August 15, 2025
Standard
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Administration Deficiencies · Tag F0840
D
Potential harm, isolated
Corrected October 10, 2025
August 15, 2025
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
D
Potential harm, isolated
Corrected October 10, 2025
August 15, 2025
Standard
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies · Tag F0740
D
Potential harm, isolated
Corrected October 10, 2025
August 15, 2025
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected October 10, 2025
November 19, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected December 30, 2024
January 29, 2024
Complaint
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected March 25, 2024
December 15, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected March 5, 2024
December 15, 2023
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
E
Potential harm, pattern
Corrected February 13, 2024
December 15, 2023
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
D
Potential harm, isolated
Corrected February 13, 2024
December 15, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected February 13, 2024
December 15, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected February 13, 2024
December 15, 2023
Standard
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · Tag F0802
E
Potential harm, pattern
Corrected February 13, 2024
December 15, 2023
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected February 13, 2024
December 15, 2023
Complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
E
Potential harm, pattern
Corrected February 13, 2024
December 15, 2023
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected February 13, 2024
December 15, 2023
Complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
D
Potential harm, isolated
Corrected February 13, 2024
December 15, 2023
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected February 13, 2024
December 15, 2023
Complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
D
Potential harm, isolated
Corrected February 13, 2024
December 15, 2023
Complaint
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Nursing and Physician Services Deficiencies · Tag F0728
D
Potential harm, isolated
Corrected February 13, 2024
December 15, 2023
Complaint
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
C
No harm, widespread
Corrected February 13, 2024
December 6, 2023
Complaint
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Administration Deficiencies · Tag F0836
E
Potential harm, pattern
Corrected January 31, 2024
November 19, 2021
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
E
Potential harm, pattern
Corrected January 15, 2022
November 19, 2021
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
E
Potential harm, pattern
Corrected January 15, 2022
November 19, 2021
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected January 27, 2022
November 19, 2021
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected January 15, 2022
November 19, 2021
Fire safety
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies · Tag K0325
D
Potential harm, isolated
Corrected January 15, 2022
November 19, 2021
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected January 17, 2022
November 19, 2021
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected January 17, 2022
November 19, 2021
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
D
Potential harm, isolated
Corrected January 17, 2022
November 19, 2021
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected January 17, 2022
November 19, 2021
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected January 17, 2022
November 19, 2021
Standard
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies · Tag F0577
D
Potential harm, isolated
Corrected January 17, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 3 federal penalties in the past three years, including $33,387 in fines.

DatePenaltyAmount / length
January 30, 2024Fine$14,814
January 8, 2024Fine$4,938
December 18, 2023Fine$13,635

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
BEIM, ESTHER
Individual
5% or greater direct ownership interest38%01/15/2018
WALDEN, CHAYA
Individual
5% or greater direct ownership interest15%01/15/2018
ZAGELBAUM, BATIA
Individual
5% or greater direct ownership interest27%01/15/2018
ZAGELBAUM, YECHIEL
Individual
5% or greater direct ownership interest21%12/31/2020
MARNC REALTY LLC
Organization
5% or greater mortgage interestNOT APPLICABLE04/30/2019
BARTH, ALEXANDER
Individual
adp of the snfNOT APPLICABLE04/12/2018
GARRITY, MICHELLE
Individual
adp of the snfNOT APPLICABLE03/12/2025
MARNC REALTY LLC
Organization
adp of the snfNOT APPLICABLE02/16/2026
OSTROVITSKY, ISRAEL
Individual
adp of the snfNOT APPLICABLE04/18/2019
BARTH, ALEXANDER
Individual
corporate officerNOT APPLICABLE01/15/2018
OSTROVITSKY, ISRAEL
Individual
corporate officerNOT APPLICABLE04/18/2019
GARRITY, MICHELLE
Individual
operational/managerial controlNOT APPLICABLE10/23/2024

Other nursing homes near Massena Rehabilitation & Nursing Center

  1. North Country Nursing & Rehabilitation Center

    182 Highland Road, Massena, NY 13662 · 2.2 mi

    For-profit · 140 beds

    ★★★★★2Below average
  2. United Helpers Canton Nursing Home

    205 State Street Road, Canton, NY 13617 · 25.4 mi

    Non-profit · 160 beds

    ★★★★★3Average
  3. Alice Hyde Medical Center

    45 Sixth Street, Malone, NY 12953 · 30.6 mi

    Non-profit · 135 beds · Part of University of Vermont Health Network

    • Abuse citation
    ★★★★★2Below average
  4. St Josephs Home

    950 Linden Street, Ogdensburg, NY 13669 · 32.3 mi

    Non-profit · 82 beds

    • CMS high performer
    ★★★★★5Much above average

All nursing homes in Massena, NY · Compare side by side

Frequently asked questions

What is Massena Rehabilitation & Nursing Center's rating?

Massena Rehabilitation & Nursing Center has 1 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.

How many inspection citations did Massena Rehabilitation & Nursing Center receive?

Its most recent standard health inspection found 22 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.

Does Massena Rehabilitation & Nursing Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Massena Rehabilitation & Nursing Center?

It is for profit - limited liability company and part of Personal Healthcare Management. The ownership section on this page lists the owners and managers reported to CMS.

Where is Massena Rehabilitation & Nursing Center and how do I contact it?

Massena Rehabilitation & Nursing Center is at 89 Grove Street, Massena, NY 13662. Phone: (315) 769-2494.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.