nursing home in Utica, NY

The Grand Rehabilitation and Nursing at Utica

1657 Sunset Ave, Utica, NY 13502 · (315) 797-7392

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★3
  • Quality measures★★★★★1
  • Special Focus candidate

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

The Grand Rehabilitation and Nursing at Utica at a glance

The Grand Rehabilitation and Nursing at Utica is a 220-bed for-profit nursing home in Utica, New York (Oneida County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the New York average of 3.

Residents receive about 3.2 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.6 hours.

Its most recent standard health inspection (June 5, 2025) found 16 health citations. The New York average is 8.

Federal regulators fined it 2 times in the past three years, totaling $132,759.

Nursing staff turnover is 25.8% per year (state average 40.3%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
220
Certified for
Medicare and Medicaid
Chain / affiliated entity
The Grand Healthcare
Medicare-certified since
January 31, 1977
Resident/family council
Both
County
Oneida County
CMS Certification Number
335600

Ratings

MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 53 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.7 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)3 / 52.8 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)1 / 53.8 / 53.6 / 5Worse
Long-stay quality rating (higher is better)1 / 54 / 53.8 / 5Worse

Staffing

This facility3.18 hrsNew York average3.63 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.18 hrs3.63 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.34 hrs0.71 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.85 hrs2.15 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.74 hrs3.18 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)25.8%40.3%45.8%Better
Registered nurse turnover (yearly) (lower is better)40%39.8%42.9%Better
Administrators who left in the past year (lower is better)101Worse

Inspections

This facility16New York average8U.S. average9
Health citations in the most recent inspection: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)1689Worse
Citations from complaint investigations (latest cycle) (lower is better)633Worse
Weighted health inspection score ⓘ (lower is better)32662.280.6Worse

Penalties

This facility2New York average1U.S. average1
Fines in the past 3 years: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)211Worse
Total fines in the past 3 years (lower is better)$132,759$23,070$30,972Worse
All federal penalties in the past 3 years (lower is better)211Worse

Size

MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Certified beds220188107
Average residents per day21316886
Occupancy96.8%90.5%80.9%

Long-stay residents

This facility4%New York average3.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)4%3.1%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)7.7%6.5%4.6%Worse
Long-stay residents with a urinary tract infection (lower is better)1.4%1.3%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)1.8%0.5%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)11.7%14.1%13.9%Better
Long-stay residents whose walking worsened (lower is better)9.4%12.5%14.1%Better
Long-stay residents who lose too much weight (lower is better)4.2%5.8%5.2%Better
Long-stay residents with depressive symptoms (lower is better)8.3%19.5%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.2%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)16.9%13.2%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)19.2%19.5%19%Average
Long-stay residents given a flu vaccine (higher is better)94.1%95.3%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)92.2%91.5%93.6%Average

Short-stay residents

This facility1.8%New York average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.8%1.2%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)71.7%78.8%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)75.1%77.4%82%Worse

Inspection citations

State inspectors cited this home for 50 health deficiencies and 59 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 3 rated "immediate jeopardy".

DateCitationSeverityStatus
June 5, 2025
Fire safety
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies · Tag K0354
L
Immediate jeopardy, widespread
Corrected November 24, 2025
June 5, 2025
Fire safety
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies · Tag K0225
F
Potential harm, widespread
Corrected September 15, 2025
June 5, 2025
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
F
Potential harm, widespread
Corrected September 18, 2025
June 5, 2025
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
F
Potential harm, widespread
Corrected September 15, 2025
June 5, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected December 1, 2025
June 5, 2025
Fire safety
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911
F
Potential harm, widespread
Corrected September 18, 2025
June 5, 2025
Fire safety
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0908
F
Potential harm, widespread
Corrected September 17, 2025
June 5, 2025
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected October 15, 2025
June 5, 2025
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
F
Potential harm, widespread
Corrected September 8, 2025
June 5, 2025
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
F
Potential harm, widespread
Corrected September 15, 2025
June 5, 2025
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
F
Potential harm, widespread
Corrected September 29, 2025
June 5, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
F
Potential harm, widespread
Corrected October 3, 2025
June 5, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected December 1, 2025
June 5, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected November 11, 2025
June 5, 2025
Fire safety
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies · Tag K0311
F
Potential harm, widespread
Corrected September 15, 2025
June 5, 2025
Fire safety
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies · Tag E0015
F
Potential harm, widespread
Corrected September 5, 2025
June 5, 2025
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
F
Potential harm, widespread
Corrected September 15, 2025
June 5, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected September 15, 2025
June 5, 2025
Fire safety
Have restrictions on the use of portable space heaters.
Miscellaneous Deficiencies · Tag K0781
E
Potential harm, pattern
Corrected August 11, 2025
June 5, 2025
Fire safety
Install proper backup exit lighting.
Egress Deficiencies · Tag K0281
E
Potential harm, pattern
Corrected September 15, 2025
June 5, 2025
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
E
Potential harm, pattern
Corrected August 11, 2025
June 5, 2025
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
E
Potential harm, pattern
Corrected September 11, 2025
June 5, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected September 18, 2025
June 5, 2025
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
D
Potential harm, isolated
Corrected August 11, 2025
June 5, 2025
Fire safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies · Tag K0223
D
Potential harm, isolated
Corrected September 26, 2025
June 5, 2025
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
D
Potential harm, isolated
Corrected September 15, 2025
June 5, 2025
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
D
Potential harm, isolated
Corrected September 15, 2025
June 5, 2025
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
D
Potential harm, isolated
Corrected September 5, 2025
June 5, 2025
Fire safety
Have exits that are accessible at all times.
Egress Deficiencies · Tag K0271
D
Potential harm, isolated
Corrected September 15, 2025
June 5, 2025
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
C
No harm, widespread
Corrected August 1, 2025
June 5, 2025
Fire safety
Provide primary/alternate means for communication.
Emergency Preparedness Deficiencies · Tag E0032
C
No harm, widespread
Corrected August 7, 2025
June 5, 2025
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
L
Immediate jeopardy, widespread
Corrected September 3, 2025
June 5, 2025
Standard
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · Tag F0835
E
Potential harm, pattern
Corrected September 3, 2025
June 5, 2025
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected September 3, 2025
June 5, 2025
Complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected July 30, 2025
June 5, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected July 30, 2025
June 5, 2025
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
D
Potential harm, isolated
Corrected July 30, 2025
June 5, 2025
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected July 30, 2025
June 5, 2025
Complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · Tag F0627
D
Potential harm, isolated
Corrected July 30, 2025
June 5, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected July 30, 2025
June 5, 2025
Complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected July 30, 2025
June 5, 2025
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected July 30, 2025
June 5, 2025
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected July 30, 2025
June 5, 2025
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected July 30, 2025
June 5, 2025
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected July 30, 2025
June 5, 2025
Complaint
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected July 30, 2025
June 5, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected July 30, 2025
July 1, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
J
Immediate jeopardy, isolated
Corrected September 24, 2024
February 1, 2024
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
F
Potential harm, widespread
Corrected March 29, 2024
February 1, 2024
Fire safety
Have elevators that firefighters can control in the event of a fire.
Services Deficiencies · Tag K0531
F
Potential harm, widespread
Corrected April 26, 2024
February 1, 2024
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected March 29, 2024
February 1, 2024
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected April 26, 2024
February 1, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected April 26, 2024
February 1, 2024
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected April 26, 2024
February 1, 2024
Fire safety
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies · Tag K0311
E
Potential harm, pattern
Corrected April 26, 2024
February 1, 2024
Fire safety
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies · Tag E0015
E
Potential harm, pattern
Corrected March 29, 2024
February 1, 2024
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected March 29, 2024
February 1, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
E
Potential harm, pattern
Corrected March 29, 2024
February 1, 2024
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected March 29, 2024
February 1, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected April 26, 2024
February 1, 2024
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected March 29, 2024
February 1, 2024
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
D
Potential harm, isolated
Corrected April 26, 2024
February 1, 2024
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected April 26, 2024
February 1, 2024
Fire safety
Have restrictions on the use of portable space heaters.
Miscellaneous Deficiencies · Tag K0781
D
Potential harm, isolated
Corrected April 26, 2024
February 1, 2024
Complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · Tag F0678
F
Potential harm, widespread
Corrected March 29, 2024
February 1, 2024
Standard
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies · Tag F0809
E
Potential harm, pattern
Corrected March 29, 2024
February 1, 2024
Complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected April 26, 2024
February 1, 2024
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected March 29, 2024
February 1, 2024
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected April 26, 2024
February 1, 2024
Standard
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
E
Potential harm, pattern
Corrected May 1, 2024
February 1, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected March 29, 2024
February 1, 2024
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected April 26, 2024
February 1, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected March 29, 2024
February 1, 2024
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected March 29, 2024
February 1, 2024
Standard
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies · Tag F0577
D
Potential harm, isolated
Corrected March 29, 2024
February 1, 2024
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected March 29, 2024
February 1, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected March 29, 2024
February 1, 2024
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected March 29, 2024
February 1, 2024
Complaint
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected March 29, 2024
February 1, 2024
Standard
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected March 29, 2024
February 1, 2024
Standard
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Tag F0700
D
Potential harm, isolated
Corrected March 29, 2024
February 1, 2024
Standard
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
D
Potential harm, isolated
Corrected March 29, 2024
February 1, 2024
Complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
D
Potential harm, isolated
Corrected March 29, 2024
February 1, 2024
Standard
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · Tag F0835
D
Potential harm, isolated
Corrected April 26, 2024
February 1, 2024
Standard
Keep all essential equipment working safely.
Environmental Deficiencies · Tag F0908
D
Potential harm, isolated
Corrected March 29, 2024
December 21, 2021
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
F
Potential harm, widespread
Corrected February 16, 2022
December 21, 2021
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected February 16, 2022
December 21, 2021
Fire safety
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies · Tag K0311
E
Potential harm, pattern
Corrected January 31, 2022
December 21, 2021
Fire safety
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0908
D
Potential harm, isolated
Corrected February 17, 2022
December 21, 2021
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected January 31, 2022
December 21, 2021
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected January 31, 2022
December 21, 2021
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
D
Potential harm, isolated
Corrected January 31, 2022
December 21, 2021
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected January 31, 2022
December 21, 2021
Fire safety
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies · Tag K0325
D
Potential harm, isolated
Corrected January 31, 2022
December 21, 2021
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
D
Potential harm, isolated
Corrected January 31, 2022
December 21, 2021
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
D
Potential harm, isolated
Corrected February 16, 2022
December 21, 2021
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
D
Potential harm, isolated
Corrected January 31, 2022
December 21, 2021
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
L
Immediate jeopardy, widespread
Corrected January 31, 2022
December 21, 2021
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected January 31, 2022
December 21, 2021
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected January 31, 2022
December 21, 2021
Standard
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604
D
Potential harm, isolated
Corrected January 31, 2022
December 21, 2021
Standard
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
D
Potential harm, isolated
Corrected January 31, 2022
December 21, 2021
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
D
Potential harm, isolated
Corrected January 31, 2022
December 21, 2021
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
D
Potential harm, isolated
Corrected January 31, 2022
December 21, 2021
Standard
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Administration Deficiencies · Tag F0836
D
Potential harm, isolated
Corrected January 31, 2022
December 21, 2021
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected January 31, 2022
December 21, 2021
Standard
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Administration Deficiencies · Tag F0840
D
Potential harm, isolated
Corrected January 31, 2022
December 21, 2021
Standard
Perform COVID19 testing on residents and staff.
Infection Control Deficiencies · Tag F0886
D
Potential harm, isolated
Corrected January 31, 2022
December 21, 2021
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected January 31, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 2 federal penalties in the past three years, including $132,759 in fines.

DatePenaltyAmount / length
June 5, 2025Fine$110,801
July 1, 2024Fine$21,958

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
HERITAGE ACQUISITION HOLDINGS LLC
Organization
5% or greater direct ownership interest95%02/15/2019
STRAUSS, JEREMY
Individual
5% or greater indirect ownership interest90%02/15/2019
STRAUSS, MERYL
Individual
5% or greater indirect ownership interest5%02/15/2019
ROGERS, ERIC
Individual
corporate officerNOT APPLICABLE02/15/2019
STRAUSS, JEREMY
Individual
corporate officerNOT APPLICABLE02/15/2019
ROGERS, ERIC
Individual
operational/managerial controlNOT APPLICABLE02/15/2019
STRAUSS, JEREMY
Individual
operational/managerial controlNOT APPLICABLE02/15/2019

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Frequently asked questions

What is The Grand Rehabilitation and Nursing at Utica's rating?

The Grand Rehabilitation and Nursing at Utica has 1 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.

How many inspection citations did The Grand Rehabilitation and Nursing at Utica receive?

Its most recent standard health inspection found 16 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.

Does The Grand Rehabilitation and Nursing at Utica accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns The Grand Rehabilitation and Nursing at Utica?

It is for profit - corporation and part of The Grand Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is The Grand Rehabilitation and Nursing at Utica and how do I contact it?

The Grand Rehabilitation and Nursing at Utica is at 1657 Sunset Ave, Utica, NY 13502. Phone: (315) 797-7392.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.