nursing home in Utica, NY
The Pines at Utica Center for Nursing and Rehab
1800 Butterfield Ave, Utica, NY 13501 · (315) 797-3570
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★1
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Pines at Utica Center for Nursing and Rehab at a glance
The Pines at Utica Center for Nursing and Rehab is a 117-bed for-profit nursing home in Utica, New York (Oneida County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the New York average of 3.
Residents receive about 3.6 hours of nursing care per day (0.3 of them from registered nurses), close to the state average of 3.6 hours.
Its most recent standard health inspection (July 22, 2025) found 10 health citations. The New York average is 8.
Federal regulators fined it 2 times in the past three years, totaling $39,286.
Nursing staff turnover is 49.5% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 117
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- National Health Care Associates
- Medicare-certified since
- January 14, 1973
- Resident/family council
- Resident
- County
- Oneida County
- CMS Certification Number
- 335374
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.6 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.56 hrs | 3.63 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.29 hrs | 0.71 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.06 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.05 hrs | 3.18 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 49.5% | 40.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 63.6% | 39.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 10 | 8 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 60 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $39,286 | $23,070 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 117 | 188 | 107 | |
| Average residents per day | 114 | 168 | 86 | |
| Occupancy | 97.4% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.5% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.4% | 6.5% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 12.3% | 13.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.8% | 1.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.7% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 15.5% | 14.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 20% | 12.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 10.2% | 5.8% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 92.1% | 19.5% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 11.1% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 27.8% | 19.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 72.1% | 95.3% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 48.6% | 91.5% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 62.2% | 78.8% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 43.7% | 77.4% | 82% | Worse |
Inspection citations
State inspectors cited this home for 28 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| November 5, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | G Actual harm, isolated | Corrected December 5, 2025 |
| July 22, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected December 17, 2025 |
| July 22, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected September 17, 2025 |
| July 22, 2025 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | D Potential harm, isolated | Corrected September 17, 2025 |
| July 22, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected September 20, 2025 |
| July 22, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected September 20, 2025 |
| July 22, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected September 20, 2025 |
| July 22, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected September 20, 2025 |
| July 22, 2025 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected September 20, 2025 |
| July 22, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected September 20, 2025 |
| July 22, 2025 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | D Potential harm, isolated | Corrected September 20, 2025 |
| July 22, 2025 Standard | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights Deficiencies · Tag F0627 | D Potential harm, isolated | Corrected September 20, 2025 |
| July 22, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected September 20, 2025 |
| February 20, 2025 Complaint | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Nursing and Physician Services Deficiencies · Tag F0711 | G Actual harm, isolated | Corrected April 21, 2025 |
| February 20, 2025 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | G Actual harm, isolated | Corrected April 21, 2025 |
| February 20, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 21, 2025 |
| January 12, 2024 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | D Potential harm, isolated | Corrected February 20, 2024 |
| January 12, 2024 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | D Potential harm, isolated | Corrected April 10, 2024 |
| January 12, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected February 20, 2024 |
| January 12, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected February 20, 2024 |
| January 12, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected February 20, 2024 |
| January 12, 2024 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | D Potential harm, isolated | Corrected February 20, 2024 |
| January 12, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected February 20, 2024 |
| September 30, 2021 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected November 12, 2021 |
| September 30, 2021 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected November 12, 2021 |
| September 30, 2021 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | D Potential harm, isolated | Corrected November 12, 2021 |
| September 30, 2021 Fire safety | Have properly installed hallway dispensers for alcohol-based hand rub. Smoke Deficiencies · Tag K0325 | D Potential harm, isolated | Corrected November 12, 2021 |
| September 30, 2021 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected November 12, 2021 |
| September 30, 2021 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected November 13, 2021 |
| September 30, 2021 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | E Potential harm, pattern | Corrected November 13, 2021 |
| September 30, 2021 Standard | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected November 13, 2021 |
| September 30, 2021 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected November 13, 2021 |
| September 30, 2021 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected November 13, 2021 |
| September 30, 2021 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected November 13, 2021 |
| September 30, 2021 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected November 13, 2021 |
| September 30, 2021 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected November 13, 2021 |
| September 30, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected November 13, 2021 |
| September 30, 2021 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected November 13, 2021 |
| September 30, 2021 Standard | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights Deficiencies · Tag F0577 | B No harm, pattern | Corrected November 13, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $39,286 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| November 5, 2025 | Fine | $30,498 |
| February 20, 2025 | Fine | $8,788 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BIDERMAN, NECHAMA Individual | 5% or greater direct ownership interest | 7% | 05/01/2008 |
| COHEN, DAVID Individual | 5% or greater direct ownership interest | 7% | 05/01/2008 |
| FUCHS, MORRIS Individual | 5% or greater direct ownership interest | 8% | 05/01/2008 |
| GOLDENBERG, CHAIM Individual | 5% or greater direct ownership interest | 5% | 05/01/2008 |
| LIPMAN, MICHAEL Individual | 5% or greater direct ownership interest | 5% | 05/01/2008 |
| MANELA, MAGDA Individual | 5% or greater direct ownership interest | 5% | 05/01/2008 |
| OSTREICHER, SUSAN Individual | 5% or greater direct ownership interest | 18% | 05/01/2008 |
| ROBERTS, LAURENCE Individual | 5% or greater direct ownership interest | 7% | 11/01/2007 |
| ALMEIDA, ELIZABETH Individual | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| BNB HEALTH CARE FUNDS LLC Organization | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| BOKOW, BARRY Individual | adp of the snf | NOT APPLICABLE | 07/01/2016 |
| BOKOW, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 09/30/2015 |
| BPB VENTURES LLC Organization | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| CEDAR HILL NG TRUST Organization | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| COHEN, DAVID Individual | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| EP UTICA CROSSING REALTY LLC Organization | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| FUCHS, MORRIS Individual | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| GHL ENTERPRISES Organization | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| GILMARTIN, THOMAS Individual | adp of the snf | NOT APPLICABLE | 07/01/2016 |
| HAMAD, KAREEM Individual | adp of the snf | NOT APPLICABLE | 03/17/2026 |
| JUNIPER NG TRUST Organization | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| LOPIANSKY, REBECCA Individual | adp of the snf | NOT APPLICABLE | 05/14/2025 |
| MANELA, MAGDA Individual | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| MARVIN OSTREICHER FAMILY TRUST 2012 Organization | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| MSO ASSOCIATES LLC Organization | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| NATIONAL HEALTH CARE ASSOCIATES INC Organization | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| OAK DRIVE NG TRUST Organization | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| OSTREICHER, DAVID Individual | adp of the snf | NOT APPLICABLE | 05/14/2025 |
| OSTREICHER, MARC Individual | adp of the snf | NOT APPLICABLE | 05/14/2025 |
| OSTREICHER, MARVIN Individual | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| OSTREICHER, SUSAN Individual | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| PREFERRED PROFESSIONAL SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| PREFERRED THERAPY SOLUTIONS LLC Organization | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| ROBERTS, TZIVY Individual | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| ROLLING HILL NG TRUST Organization | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| SNYDER, NANCY Individual | adp of the snf | NOT APPLICABLE | 03/17/2026 |
| STEG, SHAYNA Individual | adp of the snf | NOT APPLICABLE | 05/14/2025 |
| SUSAN OSTREICHER FAMILY TRUST 2012 Organization | adp of the snf | NOT APPLICABLE | 05/01/2008 |
| BOKOW, BARRY Individual | direct ownership interest | NOT APPLICABLE | 05/04/2024 |
| DAVID, ALBERT Individual | direct ownership interest | NOT APPLICABLE | 05/01/2008 |
Showing 40 of 67 records.
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Frequently asked questions
What is The Pines at Utica Center for Nursing and Rehab's rating?
The Pines at Utica Center for Nursing and Rehab has 1 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did The Pines at Utica Center for Nursing and Rehab receive?
Its most recent standard health inspection found 10 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does The Pines at Utica Center for Nursing and Rehab accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Pines at Utica Center for Nursing and Rehab?
It is for profit - limited liability company and part of National Health Care Associates. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Pines at Utica Center for Nursing and Rehab and how do I contact it?
The Pines at Utica Center for Nursing and Rehab is at 1800 Butterfield Ave, Utica, NY 13501. Phone: (315) 797-3570.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.