nursing home in New Hartford, NY
Charles T Sitrin Health Care Center INC
2050 Tilden Ave, New Hartford, NY 13413 · (315) 797-3114
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Charles T Sitrin Health Care Center INC at a glance
Charles T Sitrin Health Care Center INC is a 188-bed non-profit nursing home in New Hartford, New York (Oneida County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the New York average of 3.
Residents receive about 4.7 hours of nursing care per day (0.4 of them from registered nurses), better than the state average of 3.6 hours.
Its most recent standard health inspection (November 19, 2024) found 13 health citations. The New York average is 8.
Federal regulators fined it 2 times in the past three years, totaling $195,380.
Nursing staff turnover is 42.5% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 188
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- December 1, 1975
- Resident/family council
- Resident
- County
- Oneida County
- CMS Certification Number
- 335475
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.8 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.70 hrs | 3.63 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.39 hrs | 0.71 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.61 hrs | 2.15 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.24 hrs | 3.18 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 42.5% | 40.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 29.4% | 39.8% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 13 | 8 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 4 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 109.3 | 62.2 | 80.6 | Worse |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $195,380 | $23,070 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 188 | 188 | 107 | |
| Average residents per day | 172 | 168 | 86 | |
| Occupancy | 91.6% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.6% | 3.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.6% | 6.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 18.9% | 13.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.7% | 1.3% | 1.6% | Average |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 10.5% | 14.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 7.6% | 12.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 9.1% | 5.8% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1.6% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.9% | 13.2% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 29.9% | 19.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 91.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 96.8% | 78.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98% | 77.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 30 health deficiencies and 27 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm, including 4 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 29, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected August 21, 2026 |
| June 29, 2026 Complaint | Provide care by qualified persons according to each resident's written plan of care. Resident Assessment and Care Planning Deficiencies · Tag F0659 | D Potential harm, isolated | Corrected August 21, 2026 |
| May 28, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 27, 2025 |
| May 28, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 27, 2025 |
| February 12, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected March 18, 2025 |
| February 12, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | J Immediate jeopardy, isolated | Corrected March 18, 2025 |
| November 19, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected January 15, 2025 |
| November 19, 2024 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | E Potential harm, pattern | Corrected January 15, 2025 |
| November 19, 2024 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | E Potential harm, pattern | Corrected January 15, 2025 |
| November 19, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected January 15, 2025 |
| November 19, 2024 Fire safety | Install a two-hour-resistant firewall separation. Construction Deficiencies · Tag K0133 | E Potential harm, pattern | Corrected February 15, 2025 |
| November 19, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected January 15, 2025 |
| November 19, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected January 15, 2025 |
| November 19, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected January 15, 2025 |
| November 19, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected January 15, 2025 |
| November 19, 2024 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | D Potential harm, isolated | Corrected January 15, 2025 |
| November 19, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected January 15, 2025 |
| November 19, 2024 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | D Potential harm, isolated | Corrected January 15, 2025 |
| November 19, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected January 15, 2025 |
| November 19, 2024 Fire safety | Install noncombustible or limited-combustible interior walls. Construction Deficiencies · Tag K0163 | D Potential harm, isolated | Corrected January 15, 2025 |
| November 19, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected January 15, 2025 |
| November 19, 2024 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | D Potential harm, isolated | Corrected January 15, 2025 |
| November 19, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected January 18, 2025 |
| November 19, 2024 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected January 18, 2025 |
| November 19, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected January 18, 2025 |
| November 19, 2024 Standard | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care Deficiencies · Tag F0744 | D Potential harm, isolated | Corrected January 18, 2025 |
| November 19, 2024 Complaint | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected January 18, 2025 |
| November 19, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected January 18, 2025 |
| November 19, 2024 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected January 18, 2025 |
| November 19, 2024 Complaint | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected January 18, 2025 |
| November 19, 2024 Standard | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | D Potential harm, isolated | Corrected January 18, 2025 |
| November 19, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected January 18, 2025 |
| November 19, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected January 18, 2025 |
| November 19, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | B No harm, pattern | Corrected January 18, 2025 |
| June 5, 2024 Complaint | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected August 2, 2024 |
| February 1, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected March 29, 2024 |
| January 31, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected March 31, 2023 |
| January 31, 2023 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | E Potential harm, pattern | Corrected March 31, 2023 |
| January 31, 2023 Fire safety | Install a two-hour-resistant firewall separation. Construction Deficiencies · Tag K0133 | E Potential harm, pattern | Corrected March 31, 2023 |
| January 31, 2023 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected March 31, 2023 |
| January 31, 2023 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected March 31, 2023 |
| January 31, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected March 31, 2023 |
| January 31, 2023 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected March 31, 2023 |
| January 31, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected March 31, 2023 |
| January 31, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected March 31, 2023 |
| January 31, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected March 31, 2023 |
| January 31, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected March 31, 2023 |
| January 31, 2023 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected March 31, 2023 |
| January 31, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected March 31, 2023 |
| January 29, 2020 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected March 26, 2020 |
| January 29, 2020 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | D Potential harm, isolated | Corrected March 26, 2020 |
| January 29, 2020 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected March 26, 2020 |
| January 29, 2020 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected March 27, 2020 |
| January 29, 2020 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 27, 2020 |
| January 29, 2020 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 27, 2020 |
| January 29, 2020 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected March 27, 2020 |
| January 29, 2020 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected March 27, 2020 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $195,380 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| June 29, 2026 | Fine | $23,520 |
| February 12, 2025 | Fine | $171,860 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CHARLES T. SITRIN NETWORK OF HOMES AND SERVICES, INC. Organization | 5% or greater direct ownership interest | 100% | 02/06/1992 |
| COBANE, BRENDA Individual | adp of the snf | NOT APPLICABLE | 10/01/2017 |
| GOLDBAS, DAVID Individual | adp of the snf | NOT APPLICABLE | 11/01/2014 |
| KAPLAN FELICE, LORI Individual | adp of the snf | NOT APPLICABLE | 11/01/2016 |
| PYLMAN, JOHN Individual | adp of the snf | NOT APPLICABLE | 05/01/2017 |
| SERAFIN, CHRISTA Individual | adp of the snf | NOT APPLICABLE | 10/01/2012 |
| WALLACE, JAMES Individual | adp of the snf | NOT APPLICABLE | 05/11/2009 |
| YOUNG, LYNN Individual | adp of the snf | NOT APPLICABLE | 01/01/2017 |
| BLATT, SUSAN Individual | corporate director | NOT APPLICABLE | 11/01/2012 |
| COHEN, CHET Individual | corporate director | NOT APPLICABLE | 11/01/2013 |
| GEIER, GUSTAVO DANIEL Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| KAPLAN FELICE, LORI Individual | corporate director | NOT APPLICABLE | 11/01/2016 |
| ROCKFORD, RANDY Individual | corporate director | NOT APPLICABLE | 11/01/2014 |
| ROSENFELD, STEPHEN Individual | corporate director | NOT APPLICABLE | 11/01/2020 |
| SMITH, MARK Individual | corporate director | NOT APPLICABLE | 11/01/2016 |
| SOSSEN, ADELE Individual | corporate director | NOT APPLICABLE | 11/01/2016 |
| COMINSKY, MICHAEL Individual | corporate officer | NOT APPLICABLE | 11/01/2014 |
| DINERSTEIN, ANDREA Individual | corporate officer | NOT APPLICABLE | 11/07/2024 |
| GOLDBAS, DAVID Individual | corporate officer | NOT APPLICABLE | 11/01/2014 |
| KOWALSKY, EDWARD Individual | corporate officer | NOT APPLICABLE | 11/01/2014 |
| PEARLMAN, VICTOR Individual | corporate officer | NOT APPLICABLE | 11/01/2023 |
| POLLACK, MOREY Individual | corporate officer | NOT APPLICABLE | 12/01/2024 |
| SERAFIN, CHRISTA Individual | corporate officer | NOT APPLICABLE | 11/01/2012 |
| SILVERMAN, MARSHA Individual | corporate officer | NOT APPLICABLE | 11/01/2012 |
| SMITH, MARK Individual | corporate officer | NOT APPLICABLE | 01/08/2020 |
| CHARLES T. SITRIN NETWORK OF HOMES AND SERVICES, INC. Organization | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| COBANE, BRENDA Individual | operational/managerial control | NOT APPLICABLE | 10/01/2017 |
| KAPLAN FELICE, LORI Individual | operational/managerial control | NOT APPLICABLE | 11/01/2016 |
| PYLMAN, JOHN Individual | operational/managerial control | NOT APPLICABLE | 05/01/2017 |
| WALLACE, JAMES Individual | operational/managerial control | NOT APPLICABLE | 05/11/2009 |
| YOUNG, LYNN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2017 |
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Frequently asked questions
What is Charles T Sitrin Health Care Center INC's rating?
Charles T Sitrin Health Care Center INC has 2 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Charles T Sitrin Health Care Center INC receive?
Its most recent standard health inspection found 13 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Charles T Sitrin Health Care Center INC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Charles T Sitrin Health Care Center INC?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Charles T Sitrin Health Care Center INC and how do I contact it?
Charles T Sitrin Health Care Center INC is at 2050 Tilden Ave, New Hartford, NY 13413. Phone: (315) 797-3114.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.