nursing home in Berlin, NH
Coos County Nursing Home
364 Cates Hill Rd PO Box 416, Berlin, NH 03570 · (603) 752-2343
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Coos County Nursing Home at a glance
Coos County Nursing Home is a 100-bed government nursing home in Berlin, New Hampshire (Coos County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the New Hampshire average of 3.
Residents receive about 4.9 hours of nursing care per day (0.8 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (February 26, 2026) found 2 health citations. The New Hampshire average is 4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 50.9% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- Government - County
- Beds
- 100
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- April 30, 2017
- Resident/family council
- Resident
- County
- Coos County
- CMS Certification Number
- 305102
Ratings
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.93 hrs | 3.90 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.80 hrs | 0.78 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.29 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.23 hrs | 3.47 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 50.9% | 44.1% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 45.5% | 40.9% | 42.9% | Worse |
Inspections
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 0 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 22 | 24.6 | 80.6 | Better |
Penalties
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $7,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 100 | 100 | 107 | |
| Average residents per day | 77 | 81 | 86 | |
| Occupancy | 76.8% | 81.4% | 80.9% |
Long-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.4% | 4.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 7.7% | 4.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 25% | 17.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 8.1% | 2.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.8% | 1.1% | 0.8% | Average |
| Long-stay residents needing more help with daily activities (lower is better) | 20% | 22.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 18.8% | 17.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 9.8% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 3.8% | 13.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 33.4% | 19% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 24.4% | 25.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.7% | 97.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.3% | 1.6% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 86.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 11 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 26, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected April 16, 2026 |
| February 26, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected April 16, 2026 |
| February 26, 2026 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | D Potential harm, isolated | Corrected April 16, 2026 |
| February 26, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected April 13, 2026 |
| February 26, 2026 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected April 8, 2026 |
| December 18, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected February 10, 2025 |
| December 18, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected February 10, 2025 |
| December 18, 2024 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected January 29, 2025 |
| December 18, 2024 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected January 27, 2025 |
| December 18, 2024 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected January 21, 2025 |
| December 18, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected January 29, 2025 |
| December 18, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected January 29, 2025 |
| December 18, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected January 29, 2025 |
| December 18, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected January 29, 2025 |
| December 8, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected December 20, 2023 |
| December 8, 2023 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected December 20, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BELANGER, LOUISE Individual | adp of the snf | NOT APPLICABLE | 11/28/2023 |
| BERRY DUNN MCNEIL & PARKER LLC Organization | adp of the snf | NOT APPLICABLE | 11/24/2025 |
| BRADY, MARK Individual | adp of the snf | NOT APPLICABLE | 05/11/2023 |
| CAMDEN NATIONAL COOPERATION Organization | adp of the snf | NOT APPLICABLE | 07/31/2025 |
| CARDENAS, JAVIER Individual | adp of the snf | NOT APPLICABLE | 06/01/2020 |
| MUDGETT, ALICIA Individual | adp of the snf | NOT APPLICABLE | 01/03/2023 |
| PHARMACY CORPORATION OF AMERICA Organization | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| VACHON & CLUKAY & CO, PC Organization | adp of the snf | NOT APPLICABLE | 03/04/2025 |
| BRADY, MARK Individual | corporate director | NOT APPLICABLE | 05/15/2023 |
| COOS COUNTY Organization | direct ownership interest | NOT APPLICABLE | 05/17/1976 |
| BRADY, MARK Individual | indirect ownership interest | NOT APPLICABLE | 05/11/2023 |
| BRADY, THOMAS Individual | managing control - governing body | NOT APPLICABLE | 01/01/2025 |
| GORMAN, RAYMOND Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| THEBERGE, ROBERT Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| BELANGER, LOUISE Individual | operational/managerial control | NOT APPLICABLE | 11/28/2023 |
| BERRY DUNN MCNEIL & PARKER LLC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| BRADY, THOMAS Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| CAMDEN NATIONAL COOPERATION Organization | operational/managerial control | NOT APPLICABLE | 03/17/2025 |
| CARDENAS, JAVIER Individual | operational/managerial control | NOT APPLICABLE | 06/01/2020 |
| VACHON & CLUKAY & CO, PC Organization | operational/managerial control | NOT APPLICABLE | 01/14/2020 |
Other nursing homes near Coos County Nursing Home
Saint Vincent Rehabilitation & Nursing Center
29 Providence Avenue, Berlin, NH 03570 · 1.4 mi
Non-profit · 80 beds · Part of Catholic Charities New Hampshire
★★★★★2Below averageCountry Village Center, Genesis Healthcare
91 Country Village Road, Lancaster, NH 03584 · 19.8 mi
For-profit · 86 beds · Part of Genesis Healthcare
★★★★★4Above average- ★★★★★4Above average
- ★★★★★3Average
Mineral Springs
1251 White Mountain Highway, North Conway, NH 03860 · 32.2 mi
For-profit · 87 beds · Part of 603 Healthcare
★★★★★2Below average- ★★★★★1Much below average
Frequently asked questions
What is Coos County Nursing Home's rating?
Coos County Nursing Home has 2 out of 5 stars on the CMS overall star rating. The average for New Hampshire nursing homes is 3 stars.
How many inspection citations did Coos County Nursing Home receive?
Its most recent standard health inspection found 2 citations, compared with a New Hampshire average of 4. Every citation is listed on this page with its severity.
Does Coos County Nursing Home accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Coos County Nursing Home?
It is government - county. The ownership section on this page lists the owners and managers reported to CMS.
Where is Coos County Nursing Home and how do I contact it?
Coos County Nursing Home is at 364 Cates Hill Rd PO Box 416, Berlin, NH 03570. Phone: (603) 752-2343.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.