nursing home in Lancaster, NH
Country Village Center, Genesis Healthcare
91 Country Village Road, Lancaster, NH 03584 · (603) 788-4735
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Country Village Center, Genesis Healthcare at a glance
Country Village Center, Genesis Healthcare is a 86-bed for-profit nursing home in Lancaster, New Hampshire (Coos County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the New Hampshire average of 3.
Residents receive about 3.2 hours of nursing care per day (0.9 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (September 11, 2025) found 4 health citations. The New Hampshire average is 4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 30% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 86
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Genesis Healthcare
- Medicare-certified since
- May 1, 1996
- Resident/family council
- Resident
- County
- Coos County
- CMS Certification Number
- 305076
Ratings
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.19 hrs | 3.90 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.86 hrs | 0.78 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.83 hrs | 2.34 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.91 hrs | 3.47 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 30% | 44.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 15.4% | 40.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 0 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 16 | 24.6 | 80.6 | Better |
Penalties
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $7,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 86 | 100 | 107 | |
| Average residents per day | 69 | 81 | 86 | |
| Occupancy | 80.3% | 81.4% | 80.9% |
Long-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.8% | 4.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 7.1% | 4.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 16.8% | 17.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 4% | 2.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.1% | 1.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 27% | 22.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 26.9% | 17.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 5.6% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 21% | 13.7% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 12.6% | 19% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 25.3% | 25.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 95.5% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97% | 97.3% | 93.6% | Average |
Short-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.9% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 78.3% | 83% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 75.1% | 86.8% | 82% | Worse |
Inspection citations
State inspectors cited this home for 10 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 11, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected September 26, 2025 |
| September 11, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | C No harm, widespread | Corrected September 26, 2025 |
| September 11, 2025 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected October 19, 2025 |
| September 11, 2025 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected October 19, 2025 |
| September 11, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected October 19, 2025 |
| September 11, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected October 19, 2025 |
| September 6, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 15, 2024 |
| September 6, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected September 9, 2024 |
| September 6, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected October 17, 2024 |
| September 20, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected October 16, 2023 |
| September 20, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected October 3, 2023 |
| September 20, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected October 10, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| 91 COUNTRY VILLAGE ROAD OPERATIONS LLC Organization | 5% or greater direct ownership interest | — | 02/02/2015 |
| SUNDANCE REHABILITATION HOLDCO INC Organization | 5% or greater direct ownership interest | — | 02/02/2015 |
| FC-GEN OPERATIONS INVESTMENT LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GENESIS HEALTHCARE INC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GENESIS HEALTHCARE LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GENESIS HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GENESIS OPERATIONS LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GEN OPERATIONS II LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GEN OPERATIONS I LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GHC HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| SUN HEALTHCARE GROUP INC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| WHITMAN, ARNOLD Individual | 5% or greater indirect ownership interest | — | 12/31/2011 |
| CARLSON, DENNIS Individual | adp of the snf | NOT APPLICABLE | 03/13/2025 |
| GENESIS HEALTHCARE LLC Organization | adp of the snf | NOT APPLICABLE | 03/13/2025 |
| SCHMIDT, AMBER Individual | adp of the snf | NOT APPLICABLE | 03/13/2025 |
| BERG, MICHAEL Individual | corporate officer | NOT APPLICABLE | 12/01/2012 |
| BRIDGEFORD, LAURA Individual | corporate officer | NOT APPLICABLE | 06/01/2024 |
| MENDELSON, AVI Individual | corporate officer | NOT APPLICABLE | 06/01/2024 |
| CARLSON, DENNIS Individual | operational/managerial control | NOT APPLICABLE | 07/15/2016 |
| SCHMIDT, AMBER Individual | operational/managerial control | NOT APPLICABLE | 05/01/2024 |
Other nursing homes near Country Village Center, Genesis Healthcare
- ★★★★★4Above average
Coos County Nursing Home
364 Cates Hill Rd PO Box 416, Berlin, NH 03570 · 19.8 mi
Government · 100 beds
★★★★★2Below averageSaint Vincent Rehabilitation & Nursing Center
29 Providence Avenue, Berlin, NH 03570 · 20.4 mi
Non-profit · 80 beds · Part of Catholic Charities New Hampshire
★★★★★2Below average- ★★★★★1Much below average
Pines Rehab & Health Center
601 Red Village Road, Lyndonville, VT 05851 · 20.6 mi
For-profit · 60 beds
★★★★★4Above averageSt. Johnsbury Health & Rehab
1248 Hospital Drive, Saint Johnsbury, VT 05819 · 21.7 mi
For-profit · 99 beds · Part of Allaire Health Services
- Special Focus candidate
★★★★★1Much below average
Frequently asked questions
What is Country Village Center, Genesis Healthcare's rating?
Country Village Center, Genesis Healthcare has 4 out of 5 stars on the CMS overall star rating. The average for New Hampshire nursing homes is 3 stars.
How many inspection citations did Country Village Center, Genesis Healthcare receive?
Its most recent standard health inspection found 4 citations, compared with a New Hampshire average of 4. Every citation is listed on this page with its severity.
Does Country Village Center, Genesis Healthcare accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Country Village Center, Genesis Healthcare?
It is for profit - limited liability company and part of Genesis Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Country Village Center, Genesis Healthcare and how do I contact it?
Country Village Center, Genesis Healthcare is at 91 Country Village Road, Lancaster, NH 03584. Phone: (603) 788-4735.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.