nursing home in Bedford, NH
Ridgewood Center, Genesis Healthcare
25 Ridgewood Road, Bedford, NH 03110 · (603) 623-8805
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Ridgewood Center, Genesis Healthcare at a glance
Ridgewood Center, Genesis Healthcare is a 150-bed for-profit nursing home in Bedford, New Hampshire (Hillsborough County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the New Hampshire average of 3.
Residents receive about 3.3 hours of nursing care per day (1.1 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (February 11, 2026) found 5 health citations. The New Hampshire average is 4.
Federal regulators fined it 1 time in the past three years, totaling $15,646.
Nursing staff turnover is 38% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 150
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Genesis Healthcare
- Medicare-certified since
- May 1, 1995
- Resident/family council
- Resident
- County
- Hillsborough County
- CMS Certification Number
- 305052
Ratings
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.27 hrs | 3.90 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 1.12 hrs | 0.78 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.73 hrs | 2.34 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.96 hrs | 3.47 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 38% | 44.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 20% | 40.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 0 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 27 | 24.6 | 80.6 | Better |
Penalties
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $15,646 | $7,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 150 | 100 | 107 | |
| Average residents per day | 110 | 81 | 86 | |
| Occupancy | 73.2% | 81.4% | 80.9% |
Long-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.7% | 4.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.3% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 24.7% | 17.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.8% | 2.1% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.7% | 1.1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 35.4% | 22.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 19.5% | 17.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.2% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 9% | 13.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 22.8% | 19% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 34.7% | 25.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 99% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.1% | 97.3% | 93.6% | Average |
Short-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.8% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 82% | 83% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 89.7% | 86.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 14 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 11, 2026 Standard | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · Tag F0773 | D Potential harm, isolated | Corrected March 13, 2026 |
| February 11, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 30, 2026 |
| February 11, 2026 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected March 9, 2026 |
| February 11, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 14, 2026 |
| February 11, 2026 Standard | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected March 13, 2026 |
| January 8, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected January 27, 2025 |
| January 8, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected February 25, 2025 |
| January 8, 2025 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected February 23, 2025 |
| January 8, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected February 25, 2025 |
| January 8, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected February 25, 2025 |
| June 21, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | J Immediate jeopardy, isolated | Corrected June 17, 2024 |
| October 31, 2023 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | E Potential harm, pattern | Corrected December 12, 2023 |
| October 31, 2023 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected December 11, 2023 |
| October 31, 2023 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected December 19, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $15,646 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| June 21, 2024 | Fine | $15,646 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| GENESIS NH HOLDINGS LLC Organization | 5% or greater direct ownership interest | 100% | 04/01/2011 |
| FC-GEN OPERATIONS INVESTMENT LLC Organization | 5% or greater indirect ownership interest | — | 04/01/2011 |
| GENESIS HEALTHCARE INC Organization | 5% or greater indirect ownership interest | — | 12/19/2017 |
| GENESIS HEALTHCARE LLC Organization | 5% or greater indirect ownership interest | — | 04/01/2011 |
| GENESIS HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 12/19/2017 |
| GENESIS OPERATIONS LLC Organization | 5% or greater indirect ownership interest | — | 04/01/2011 |
| GEN OPERATIONS II LLC Organization | 5% or greater indirect ownership interest | — | 04/01/2014 |
| GEN OPERATIONS I LLC Organization | 5% or greater indirect ownership interest | — | 04/01/2011 |
| GHC HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 04/01/2011 |
| SUN HEALTHCARE GROUP INC Organization | 5% or greater indirect ownership interest | — | 12/19/2017 |
| WHITMAN, ARNOLD Individual | 5% or greater indirect ownership interest | — | 02/01/2012 |
| DJAKONAN, CHANTAL Individual | adp of the snf | NOT APPLICABLE | 03/11/2025 |
| GENESIS OPERATIONS LLC Organization | adp of the snf | NOT APPLICABLE | 03/11/2025 |
| OJUTALAYO, AYOBAMI Individual | adp of the snf | NOT APPLICABLE | 03/11/2025 |
| BERG, MICHAEL Individual | corporate officer | NOT APPLICABLE | 12/01/2012 |
| BRIDGEFORD, LAURA Individual | corporate officer | NOT APPLICABLE | 06/01/2024 |
| MENDELSON, AVI Individual | corporate officer | NOT APPLICABLE | 06/01/2024 |
| DJAKONAN, CHANTAL Individual | operational/managerial control | NOT APPLICABLE | 06/01/2024 |
| OJUTALAYO, AYOBAMI Individual | operational/managerial control | NOT APPLICABLE | 06/01/2022 |
Other nursing homes near Ridgewood Center, Genesis Healthcare
Bedford Hills Center
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★★★★★4Above averageBedford Nursing & Rehabilitation Center
480 Donald Street, Bedford, NH 03110 · 1.2 mi
For-profit · 102 beds
- Special Focus candidate
★★★★★1Much below average- ★★★★★5Much above average
Mount Carmel Rehabilitation and Nursing Center
235 Myrtle Street, Manchester, NH 03104 · 3 mi
Non-profit · 122 beds · Part of Catholic Charities New Hampshire
★★★★★3AverageHanover Hill Health Care Center
700 Hanover Street, Manchester, NH 03104 · 3.1 mi
For-profit · 124 beds
★★★★★4Above average- ★★★★★4Above average
Frequently asked questions
What is Ridgewood Center, Genesis Healthcare's rating?
Ridgewood Center, Genesis Healthcare has 2 out of 5 stars on the CMS overall star rating. The average for New Hampshire nursing homes is 3 stars.
How many inspection citations did Ridgewood Center, Genesis Healthcare receive?
Its most recent standard health inspection found 5 citations, compared with a New Hampshire average of 4. Every citation is listed on this page with its severity.
Does Ridgewood Center, Genesis Healthcare accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Ridgewood Center, Genesis Healthcare?
It is for profit - limited liability company and part of Genesis Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Ridgewood Center, Genesis Healthcare and how do I contact it?
Ridgewood Center, Genesis Healthcare is at 25 Ridgewood Road, Bedford, NH 03110. Phone: (603) 623-8805.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.