nursing home in Great Falls, MT
Benefis Senior Services - Westview
500 15th Ave S, Great Falls, MT 59405 · (406) 455-5902
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★1
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Benefis Senior Services - Westview at a glance
Benefis Senior Services - Westview is a 34-bed non-profit nursing home in Great Falls, Montana (Cascade County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Montana average of 2.9.
Residents receive about 3.2 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (June 18, 2026) found 6 health citations. The Montana average is 11.1.
Federal regulators fined it 1 time in the past three years, totaling $13,865.
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 34
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 10, 2024
- Resident/family council
- Resident
- County
- Cascade County
- CMS Certification Number
- 275158
Ratings
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 3.6 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 2.8 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.24 hrs | 4.05 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.58 hrs | 0.98 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.04 hrs | 2.57 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.23 hrs | 3.59 hrs | 3.42 hrs | Worse |
Inspections
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 11 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 49 | 104.7 | 80.6 | Better |
Penalties
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 2 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $13,865 | $55,610 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 2 | 1 | Average |
Size
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 34 | 85 | 107 | |
| Average residents per day | 32 | 57 | 86 | |
| Occupancy | 93.2% | 69.3% | 80.9% |
Long-stay residents
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.9% | 4.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 18.2% | 6.3% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 10.4% | 20.4% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 7.3% | 2.9% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 9.5% | 2.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 35.4% | 18.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 35.2% | 17.2% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 8.9% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 2.3% | 5.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.6% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 14.6% | 15.8% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 25.1% | 24.1% | 19% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.3% | 96.5% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 90.9% | 73.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 93.7% | 81.2% | 82% | Better |
Inspection citations
State inspectors cited this home for 24 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 18, 2026 Fire safety | Ensure gas and vacuum piping is labeled. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0909 | E Potential harm, pattern | Corrected August 5, 2026 |
| June 18, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected August 5, 2026 |
| June 18, 2026 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | F Potential harm, widespread | Corrected July 7, 2026 |
| June 18, 2026 Complaint | Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care Deficiencies · Tag F0745 | D Potential harm, isolated | Corrected July 7, 2026 |
| June 18, 2026 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected July 7, 2026 |
| June 18, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected July 7, 2026 |
| June 18, 2026 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected July 7, 2026 |
| June 18, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | C No harm, widespread | Corrected July 7, 2026 |
| May 20, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 13, 2025 |
| May 20, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected June 13, 2025 |
| May 20, 2025 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected June 13, 2025 |
| May 20, 2025 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected June 13, 2025 |
| May 20, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected June 13, 2025 |
| May 20, 2025 Fire safety | Have restrictions on the use of highly flammable decorations. Miscellaneous Deficiencies · Tag K0753 | D Potential harm, isolated | Corrected June 13, 2025 |
| May 20, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected June 13, 2025 |
| May 20, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected June 13, 2025 |
| May 20, 2025 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected June 6, 2025 |
| May 20, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected June 6, 2025 |
| May 20, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected June 6, 2025 |
| May 20, 2025 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected June 6, 2025 |
| May 20, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected June 6, 2025 |
| May 20, 2025 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected June 6, 2025 |
| May 20, 2025 Standard | Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges. Resident Rights Deficiencies · Tag F0564 | D Potential harm, isolated | Corrected June 6, 2025 |
| May 20, 2025 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected June 6, 2025 |
| May 20, 2025 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected June 6, 2025 |
| May 20, 2025 Standard | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | D Potential harm, isolated | Corrected June 6, 2025 |
| May 20, 2025 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected June 6, 2025 |
| May 20, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected June 6, 2025 |
| May 20, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected June 6, 2025 |
| February 10, 2025 Complaint | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected February 19, 2025 |
| June 20, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected July 9, 2024 |
| June 20, 2024 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | F Potential harm, widespread | Corrected July 3, 2024 |
| June 20, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected July 3, 2024 |
| June 20, 2024 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | E Potential harm, pattern | Corrected July 3, 2024 |
| June 20, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 3, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $13,865 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| May 20, 2025 | Fine | $13,865 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ADDISON, THOMAS Individual | adp of the snf | NOT APPLICABLE | 03/06/2015 |
| BENEFIS HEALTH SYSTEM, INC. Organization | adp of the snf | NOT APPLICABLE | 07/16/2008 |
| BRADY, SHELIA Individual | adp of the snf | NOT APPLICABLE | 07/07/2024 |
| GINNATY, RAYN Individual | adp of the snf | NOT APPLICABLE | 09/15/2013 |
| HOULIHAN, BRUCE Individual | adp of the snf | NOT APPLICABLE | 01/09/2002 |
| KREBS, DAVID Individual | adp of the snf | NOT APPLICABLE | 11/04/2019 |
| LINDER, AMY Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| MOSS ADAMS LLP Organization | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| AMMONDSON, DEBRA Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| BAKER, JEFFREY Individual | corporate director | NOT APPLICABLE | 08/01/2018 |
| BORLAND, JUDY Individual | corporate director | NOT APPLICABLE | 03/01/2012 |
| FERRIN, WILLIAM Individual | corporate director | NOT APPLICABLE | 10/01/2008 |
| GINNATY, RAYN Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| HOYER, HEATHER Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| JONES, LLEWELYN Individual | corporate director | NOT APPLICABLE | 06/01/2016 |
| LOUCKS, BRIAN Individual | corporate director | NOT APPLICABLE | 05/01/2012 |
| MARGARIS, MELCHISEDEK Individual | corporate director | NOT APPLICABLE | 06/01/2015 |
| RICHARDS, PHILLIP Individual | corporate director | NOT APPLICABLE | 01/01/2015 |
| STUART, DUSTIN Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| TIERNEY, GREGORY Individual | corporate director | NOT APPLICABLE | 01/01/2021 |
| FERRIN, WILLIAM Individual | corporate officer | NOT APPLICABLE | 10/01/2008 |
| GINNATY, RAYN Individual | corporate officer | NOT APPLICABLE | 09/15/2013 |
| HOULIHAN, BRUCE Individual | corporate officer | NOT APPLICABLE | 01/09/2022 |
| LOUCKS, BRIAN Individual | corporate officer | NOT APPLICABLE | 05/01/2012 |
| BOURRET, WILLIAM Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 02/03/2026 |
| CAMERON, TANYA Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 02/04/2026 |
| GOODNOW, JOHN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 02/03/2026 |
| HAMILTON, DON Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 02/04/2026 |
| HOILAND, SHANNON Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 02/04/2026 |
| MCALLISTER, EUGENE Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 02/04/2026 |
| MCGREGOR, WILLIAM Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 02/04/2026 |
| MILBURN, MIKE Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 02/04/2026 |
| THAYER, EUGENE Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 02/04/2026 |
| ADDISON, THOMAS Individual | operational/managerial control | NOT APPLICABLE | 03/06/2015 |
| BENEFIS HEALTH SYSTEM, INC. Organization | operational/managerial control | NOT APPLICABLE | 07/16/2008 |
| BRADY, SHELIA Individual | operational/managerial control | NOT APPLICABLE | 07/07/2024 |
| GINNATY, RAYN Individual | operational/managerial control | NOT APPLICABLE | 09/15/2013 |
| HOULIHAN, BRUCE Individual | operational/managerial control | NOT APPLICABLE | 01/09/2022 |
| KREBS, DAVID Individual | operational/managerial control | NOT APPLICABLE | 11/04/2019 |
| LINDER, AMY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
Other nursing homes near Benefis Senior Services - Westview
Benefis Senior Services - Eastview
2621 15th Ave S, Great Falls, MT 59405 · 1.9 mi
Non-profit · 64 beds
- Abuse citation
★★★★★2Below averageBenefis Senior Services - Grandview
3015 18th Ave S, Great Falls, MT 59405 · 1.9 mi
Non-profit · 48 beds
★★★★★3AveragePark Place Transitional Care and Rehabilitation
1500 32nd St S, Great Falls, MT 59405 · 2.3 mi
For-profit · 189 beds · Part of Sweetwater Care
★★★★★2Below average
Frequently asked questions
What is Benefis Senior Services - Westview's rating?
Benefis Senior Services - Westview has 2 out of 5 stars on the CMS overall star rating. The average for Montana nursing homes is 2.9 stars.
How many inspection citations did Benefis Senior Services - Westview receive?
Its most recent standard health inspection found 6 citations, compared with a Montana average of 11.1. Every citation is listed on this page with its severity.
Does Benefis Senior Services - Westview accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Benefis Senior Services - Westview?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Benefis Senior Services - Westview and how do I contact it?
Benefis Senior Services - Westview is at 500 15th Ave S, Great Falls, MT 59405. Phone: (406) 455-5902.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.