nursing home in Great Falls, MT

Benefis Senior Services - Westview

500 15th Ave S, Great Falls, MT 59405 · (406) 455-5902

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★1
  • Quality measures★★★★★1

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Benefis Senior Services - Westview at a glance

Benefis Senior Services - Westview is a 34-bed non-profit nursing home in Great Falls, Montana (Cascade County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Montana average of 2.9.

Residents receive about 3.2 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 4 hours.

Its most recent standard health inspection (June 18, 2026) found 6 health citations. The Montana average is 11.1.

Federal regulators fined it 1 time in the past three years, totaling $13,865.

Facility details

Type
Nursing home
Ownership
Non Profit - Corporation
Beds
34
Certified for
Medicare and Medicaid
Medicare-certified since
July 10, 2024
Resident/family council
Resident
County
Cascade County
CMS Certification Number
275158

Ratings

MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 52.9 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)4 / 52.8 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)1 / 53.6 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)1 / 53 / 53.6 / 5Worse
Long-stay quality rating (higher is better)1 / 52.8 / 53.8 / 5Worse

Staffing

This facility3.24 hrsMontana average4.05 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Montana and U.S. averages
MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.24 hrs4.05 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.58 hrs0.98 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.04 hrs2.57 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.23 hrs3.59 hrs3.42 hrsWorse

Inspections

This facility6Montana average11U.S. average9
Health citations in the most recent inspection: this facility vs. Montana and U.S. averages
MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)6119Better
Citations from complaint investigations (latest cycle) (lower is better)343Worse
Weighted health inspection score ⓘ (lower is better)49104.780.6Better

Penalties

This facility1Montana average2U.S. average1
Fines in the past 3 years: this facility vs. Montana and U.S. averages
MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)121Worse
Total fines in the past 3 years (lower is better)$13,865$55,610$30,972Better
All federal penalties in the past 3 years (lower is better)121Average

Size

MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Certified beds3485107
Average residents per day325786
Occupancy93.2%69.3%80.9%

Long-stay residents

This facility0.9%Montana average4.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Montana and U.S. averages
MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)0.9%4.4%3.2%Better
Long-stay residents with pressure ulcers (lower is better)18.2%6.3%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)10.4%20.4%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)7.3%2.9%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)9.5%2.1%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)35.4%18.7%13.9%Worse
Long-stay residents whose walking worsened (lower is better)35.2%17.2%14.1%Worse
Long-stay residents who lose too much weight (lower is better)8.9%6.2%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)2.3%5.6%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.6%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)14.6%15.8%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)25.1%24.1%19%Worse
Long-stay residents given a pneumonia vaccine (higher is better)97.3%96.5%93.6%Average

Short-stay residents

This facility0%Montana average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Montana and U.S. averages
MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)90.9%73.8%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)93.7%81.2%82%Better

Inspection citations

State inspectors cited this home for 24 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.

DateCitationSeverityStatus
June 18, 2026
Fire safety
Ensure gas and vacuum piping is labeled.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0909
E
Potential harm, pattern
Corrected August 5, 2026
June 18, 2026
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected August 5, 2026
June 18, 2026
Standard
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · Tag F0727
F
Potential harm, widespread
Corrected July 7, 2026
June 18, 2026
Complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies · Tag F0745
D
Potential harm, isolated
Corrected July 7, 2026
June 18, 2026
Complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected July 7, 2026
June 18, 2026
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected July 7, 2026
June 18, 2026
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected July 7, 2026
June 18, 2026
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
C
No harm, widespread
Corrected July 7, 2026
May 20, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected June 13, 2025
May 20, 2025
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected June 13, 2025
May 20, 2025
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
F
Potential harm, widespread
Corrected June 13, 2025
May 20, 2025
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
F
Potential harm, widespread
Corrected June 13, 2025
May 20, 2025
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected June 13, 2025
May 20, 2025
Fire safety
Have restrictions on the use of highly flammable decorations.
Miscellaneous Deficiencies · Tag K0753
D
Potential harm, isolated
Corrected June 13, 2025
May 20, 2025
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected June 13, 2025
May 20, 2025
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
D
Potential harm, isolated
Corrected June 13, 2025
May 20, 2025
Standard
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
G
Actual harm, isolated
Corrected June 6, 2025
May 20, 2025
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
G
Actual harm, isolated
Corrected June 6, 2025
May 20, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected June 6, 2025
May 20, 2025
Standard
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
E
Potential harm, pattern
Corrected June 6, 2025
May 20, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected June 6, 2025
May 20, 2025
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected June 6, 2025
May 20, 2025
Standard
Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
Resident Rights Deficiencies · Tag F0564
D
Potential harm, isolated
Corrected June 6, 2025
May 20, 2025
Standard
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604
D
Potential harm, isolated
Corrected June 6, 2025
May 20, 2025
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected June 6, 2025
May 20, 2025
Standard
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies · Tag F0676
D
Potential harm, isolated
Corrected June 6, 2025
May 20, 2025
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected June 6, 2025
May 20, 2025
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected June 6, 2025
May 20, 2025
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected June 6, 2025
February 10, 2025
Complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected February 19, 2025
June 20, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected July 9, 2024
June 20, 2024
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
F
Potential harm, widespread
Corrected July 3, 2024
June 20, 2024
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected July 3, 2024
June 20, 2024
Standard
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
E
Potential harm, pattern
Corrected July 3, 2024
June 20, 2024
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected July 3, 2024

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $13,865 in fines.

DatePenaltyAmount / length
May 20, 2025Fine$13,865

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
ADDISON, THOMAS
Individual
adp of the snfNOT APPLICABLE03/06/2015
BENEFIS HEALTH SYSTEM, INC.
Organization
adp of the snfNOT APPLICABLE07/16/2008
BRADY, SHELIA
Individual
adp of the snfNOT APPLICABLE07/07/2024
GINNATY, RAYN
Individual
adp of the snfNOT APPLICABLE09/15/2013
HOULIHAN, BRUCE
Individual
adp of the snfNOT APPLICABLE01/09/2002
KREBS, DAVID
Individual
adp of the snfNOT APPLICABLE11/04/2019
LINDER, AMY
Individual
adp of the snfNOT APPLICABLE01/01/2025
MOSS ADAMS LLP
Organization
adp of the snfNOT APPLICABLE01/01/2024
AMMONDSON, DEBRA
Individual
corporate directorNOT APPLICABLE01/01/2025
BAKER, JEFFREY
Individual
corporate directorNOT APPLICABLE08/01/2018
BORLAND, JUDY
Individual
corporate directorNOT APPLICABLE03/01/2012
FERRIN, WILLIAM
Individual
corporate directorNOT APPLICABLE10/01/2008
GINNATY, RAYN
Individual
corporate directorNOT APPLICABLE01/01/2024
HOYER, HEATHER
Individual
corporate directorNOT APPLICABLE01/01/2025
JONES, LLEWELYN
Individual
corporate directorNOT APPLICABLE06/01/2016
LOUCKS, BRIAN
Individual
corporate directorNOT APPLICABLE05/01/2012
MARGARIS, MELCHISEDEK
Individual
corporate directorNOT APPLICABLE06/01/2015
RICHARDS, PHILLIP
Individual
corporate directorNOT APPLICABLE01/01/2015
STUART, DUSTIN
Individual
corporate directorNOT APPLICABLE01/01/2025
TIERNEY, GREGORY
Individual
corporate directorNOT APPLICABLE01/01/2021
FERRIN, WILLIAM
Individual
corporate officerNOT APPLICABLE10/01/2008
GINNATY, RAYN
Individual
corporate officerNOT APPLICABLE09/15/2013
HOULIHAN, BRUCE
Individual
corporate officerNOT APPLICABLE01/09/2022
LOUCKS, BRIAN
Individual
corporate officerNOT APPLICABLE05/01/2012
BOURRET, WILLIAM
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE02/03/2026
CAMERON, TANYA
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE02/04/2026
GOODNOW, JOHN
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE02/03/2026
HAMILTON, DON
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE02/04/2026
HOILAND, SHANNON
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE02/04/2026
MCALLISTER, EUGENE
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE02/04/2026
MCGREGOR, WILLIAM
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE02/04/2026
MILBURN, MIKE
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE02/04/2026
THAYER, EUGENE
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE02/04/2026
ADDISON, THOMAS
Individual
operational/managerial controlNOT APPLICABLE03/06/2015
BENEFIS HEALTH SYSTEM, INC.
Organization
operational/managerial controlNOT APPLICABLE07/16/2008
BRADY, SHELIA
Individual
operational/managerial controlNOT APPLICABLE07/07/2024
GINNATY, RAYN
Individual
operational/managerial controlNOT APPLICABLE09/15/2013
HOULIHAN, BRUCE
Individual
operational/managerial controlNOT APPLICABLE01/09/2022
KREBS, DAVID
Individual
operational/managerial controlNOT APPLICABLE11/04/2019
LINDER, AMY
Individual
operational/managerial controlNOT APPLICABLE01/01/2025

Other nursing homes near Benefis Senior Services - Westview

  1. Benefis Senior Services - Eastview

    2621 15th Ave S, Great Falls, MT 59405 · 1.9 mi

    Non-profit · 64 beds

    • Abuse citation
    ★★★★★2Below average
  2. Benefis Senior Services - Grandview

    3015 18th Ave S, Great Falls, MT 59405 · 1.9 mi

    Non-profit · 48 beds

    ★★★★★3Average
  3. Park Place Transitional Care and Rehabilitation

    1500 32nd St S, Great Falls, MT 59405 · 2.3 mi

    For-profit · 189 beds · Part of Sweetwater Care

    ★★★★★2Below average

All nursing homes in Great Falls, MT · Compare side by side

Frequently asked questions

What is Benefis Senior Services - Westview's rating?

Benefis Senior Services - Westview has 2 out of 5 stars on the CMS overall star rating. The average for Montana nursing homes is 2.9 stars.

How many inspection citations did Benefis Senior Services - Westview receive?

Its most recent standard health inspection found 6 citations, compared with a Montana average of 11.1. Every citation is listed on this page with its severity.

Does Benefis Senior Services - Westview accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Benefis Senior Services - Westview?

It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Benefis Senior Services - Westview and how do I contact it?

Benefis Senior Services - Westview is at 500 15th Ave S, Great Falls, MT 59405. Phone: (406) 455-5902.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.