nursing home in Great Falls, MT

Benefis Senior Services - Grandview

3015 18th Ave S, Great Falls, MT 59405 · (406) 771-6200

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★4
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Benefis Senior Services - Grandview at a glance

Benefis Senior Services - Grandview is a 48-bed non-profit nursing home in Great Falls, Montana (Cascade County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Montana average of 2.9.

Residents receive about 4.3 hours of nursing care per day (1.8 of them from registered nurses), better than the state average of 4 hours.

Its most recent standard health inspection (June 8, 2026) found 5 health citations. The Montana average is 11.1.

Federal regulators fined it 1 time in the past three years, totaling $48,323.

Facility details

Type
Nursing home
Ownership
Non Profit - Corporation
Beds
48
Certified for
Medicare and Medicaid
Medicare-certified since
July 10, 2024
Resident/family council
Resident
County
Cascade County
CMS Certification Number
275157

Ratings

MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 52.9 / 53 / 5Average
Health inspection rating ⓘ (higher is better)3 / 52.8 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)4 / 53.6 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)3 / 53 / 53.6 / 5Worse
Long-stay quality rating (higher is better)2 / 52.8 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)3 / 53.3 / 53.3 / 5Average

Staffing

This facility4.30 hrsMontana average4.05 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Montana and U.S. averages
MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.30 hrs4.05 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)1.79 hrs0.98 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.22 hrs2.57 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)4.22 hrs3.59 hrs3.42 hrsBetter

Inspections

This facility5Montana average11U.S. average9
Health citations in the most recent inspection: this facility vs. Montana and U.S. averages
MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)5119Better
Citations from complaint investigations (latest cycle) (lower is better)343Worse
Weighted health inspection score ⓘ (lower is better)82.3104.780.6Average

Penalties

This facility1Montana average2U.S. average1
Fines in the past 3 years: this facility vs. Montana and U.S. averages
MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)121Worse
Total fines in the past 3 years (lower is better)$48,323$55,610$30,972Worse
All federal penalties in the past 3 years (lower is better)121Average

Size

MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Certified beds4885107
Average residents per day295786
Occupancy59.6%69.3%80.9%

Long-stay residents

This facility7.4%Montana average4.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Montana and U.S. averages
MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)7.4%4.4%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)16%6.3%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)8.3%20.4%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)7.4%2.9%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0%2.1%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)48.1%18.7%13.9%Worse
Long-stay residents who lose too much weight (lower is better)3.7%6.2%5.2%Better
Long-stay residents with depressive symptoms (lower is better)0%5.6%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.6%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)3.7%15.8%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)25%24.1%19%Worse
Long-stay residents given a pneumonia vaccine (higher is better)92.6%96.5%93.6%Average

Short-stay residents

This facility0.8%Montana average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Montana and U.S. averages
MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0.8%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)80.8%73.8%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)92.6%81.2%82%Better

Inspection citations

State inspectors cited this home for 26 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".

DateCitationSeverityStatus
June 8, 2026
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected June 24, 2026
June 8, 2026
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
J
Immediate jeopardy, isolated
Corrected June 8, 2026
June 8, 2026
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected June 24, 2026
June 8, 2026
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected June 24, 2026
June 8, 2026
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected June 24, 2026
June 8, 2026
Standard
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Tag F0552
D
Potential harm, isolated
Corrected June 24, 2026
August 12, 2025
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected August 21, 2025
May 20, 2025
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
F
Potential harm, widespread
Corrected June 13, 2025
May 20, 2025
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected June 13, 2025
May 20, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected June 13, 2025
May 20, 2025
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
F
Potential harm, widespread
Corrected June 13, 2025
May 20, 2025
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected June 13, 2025
May 20, 2025
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
E
Potential harm, pattern
Corrected June 11, 2025
May 20, 2025
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
E
Potential harm, pattern
Corrected June 11, 2025
May 20, 2025
Standard
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
D
Potential harm, isolated
Corrected June 11, 2025
May 20, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected June 11, 2025
May 20, 2025
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected June 11, 2025
May 20, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected June 11, 2025
May 20, 2025
Standard
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Tag F0582
D
Potential harm, isolated
Corrected June 11, 2025
May 20, 2025
Standard
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Tag F0628
D
Potential harm, isolated
Corrected June 11, 2025
October 2, 2024
Complaint
Honor each resident's preferences, choices, values and beliefs.
Quality of Life and Care Deficiencies · Tag F0675
E
Potential harm, pattern
Corrected October 21, 2024
October 2, 2024
Complaint
Prepare residents for a safe transfer or discharge from the nursing home.
Resident Rights Deficiencies · Tag F0624
D
Potential harm, isolated
Corrected October 21, 2024
June 20, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected July 8, 2024
June 20, 2024
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected July 12, 2024
June 20, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected July 3, 2024
June 20, 2024
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
E
Potential harm, pattern
Corrected July 3, 2024
June 20, 2024
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
E
Potential harm, pattern
Corrected July 3, 2024
June 20, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected July 3, 2024
June 20, 2024
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
E
Potential harm, pattern
Corrected July 3, 2024
June 20, 2024
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected July 3, 2024
June 20, 2024
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected July 3, 2024
June 20, 2024
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
D
Potential harm, isolated
Corrected July 3, 2024
June 20, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected July 3, 2024
June 20, 2024
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected July 3, 2024

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $48,323 in fines.

DatePenaltyAmount / length
June 8, 2026Fine$48,323

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
BAKER, JEFFREY
Individual
corporate directorNOT APPLICABLE08/01/2018
BORLAND, JUDY
Individual
corporate directorNOT APPLICABLE03/01/2012
FERRIN, WILLIAM
Individual
corporate directorNOT APPLICABLE10/01/2008
JONES, LLEWELYN
Individual
corporate directorNOT APPLICABLE06/01/2016
LACEY, TAMMY
Individual
corporate directorNOT APPLICABLE08/01/2018
LOUCKS, BRIAN
Individual
corporate directorNOT APPLICABLE05/01/2012
MARGARIS, MELCHISEDEK
Individual
corporate directorNOT APPLICABLE06/01/2015
RICHARDS, PHILLIP
Individual
corporate directorNOT APPLICABLE01/01/2015
ROSE, MARILYN
Individual
corporate directorNOT APPLICABLE10/01/2008
EHLINGER, FORREST
Individual
corporate officerNOT APPLICABLE06/03/2014
GOODNOW, JOHN
Individual
corporate officerNOT APPLICABLE12/02/2002
HOULIHAN, BRUCE
Individual
corporate officerNOT APPLICABLE01/09/2022
TIERNEY, GREGORY
Individual
corporate officerNOT APPLICABLE01/01/2021
BENEFIS HEALTH SYSTEM, INC.
Organization
operational/managerial controlNOT APPLICABLE07/16/2008
EHLINGER, FORREST
Individual
w-2 managing employeeNOT APPLICABLE06/03/2014
GOODNOW, JOHN
Individual
w-2 managing employeeNOT APPLICABLE12/02/2002
HARRIS, PATRICIA
Individual
w-2 managing employeeNOT APPLICABLE06/18/2012
HILL, KATHY
Individual
w-2 managing employeeNOT APPLICABLE02/11/2015
HOULIHAN, BRUCE
Individual
w-2 managing employeeNOT APPLICABLE11/30/2015
TIERNEY, GREGORY
Individual
w-2 managing employeeNOT APPLICABLE01/01/2021

Other nursing homes near Benefis Senior Services - Grandview

  1. Benefis Senior Services - Eastview

    2621 15th Ave S, Great Falls, MT 59405 · under 1 mi

    Non-profit · 64 beds

    • Abuse citation
    ★★★★★2Below average
  2. Park Place Transitional Care and Rehabilitation

    1500 32nd St S, Great Falls, MT 59405 · under 1 mi

    For-profit · 189 beds · Part of Sweetwater Care

    ★★★★★2Below average
  3. Benefis Senior Services - Westview

    500 15th Ave S, Great Falls, MT 59405 · 1.9 mi

    Non-profit · 34 beds

    ★★★★★2Below average

All nursing homes in Great Falls, MT · Compare side by side

Frequently asked questions

What is Benefis Senior Services - Grandview's rating?

Benefis Senior Services - Grandview has 3 out of 5 stars on the CMS overall star rating. The average for Montana nursing homes is 2.9 stars.

How many inspection citations did Benefis Senior Services - Grandview receive?

Its most recent standard health inspection found 5 citations, compared with a Montana average of 11.1. Every citation is listed on this page with its severity.

Does Benefis Senior Services - Grandview accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Benefis Senior Services - Grandview?

It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Benefis Senior Services - Grandview and how do I contact it?

Benefis Senior Services - Grandview is at 3015 18th Ave S, Great Falls, MT 59405. Phone: (406) 771-6200.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.