nursing home in Great Falls, MT
Benefis Senior Services - Grandview
3015 18th Ave S, Great Falls, MT 59405 · (406) 771-6200
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Benefis Senior Services - Grandview at a glance
Benefis Senior Services - Grandview is a 48-bed non-profit nursing home in Great Falls, Montana (Cascade County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Montana average of 2.9.
Residents receive about 4.3 hours of nursing care per day (1.8 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (June 8, 2026) found 5 health citations. The Montana average is 11.1.
Federal regulators fined it 1 time in the past three years, totaling $48,323.
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 48
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 10, 2024
- Resident/family council
- Resident
- County
- Cascade County
- CMS Certification Number
- 275157
Ratings
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 2.8 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.30 hrs | 4.05 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.79 hrs | 0.98 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.22 hrs | 2.57 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 4.22 hrs | 3.59 hrs | 3.42 hrs | Better |
Inspections
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 11 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 82.3 | 104.7 | 80.6 | Average |
Penalties
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 2 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $48,323 | $55,610 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 2 | 1 | Average |
Size
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 48 | 85 | 107 | |
| Average residents per day | 29 | 57 | 86 | |
| Occupancy | 59.6% | 69.3% | 80.9% |
Long-stay residents
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 7.4% | 4.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 16% | 6.3% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 8.3% | 20.4% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 7.4% | 2.9% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 2.1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 48.1% | 18.7% | 13.9% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 3.7% | 6.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 5.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.6% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 3.7% | 15.8% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 25% | 24.1% | 19% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 92.6% | 96.5% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.8% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 80.8% | 73.8% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 92.6% | 81.2% | 82% | Better |
Inspection citations
State inspectors cited this home for 26 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 8, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected June 24, 2026 |
| June 8, 2026 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | J Immediate jeopardy, isolated | Corrected June 8, 2026 |
| June 8, 2026 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 24, 2026 |
| June 8, 2026 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected June 24, 2026 |
| June 8, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 24, 2026 |
| June 8, 2026 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected June 24, 2026 |
| August 12, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 21, 2025 |
| May 20, 2025 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected June 13, 2025 |
| May 20, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected June 13, 2025 |
| May 20, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 13, 2025 |
| May 20, 2025 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected June 13, 2025 |
| May 20, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected June 13, 2025 |
| May 20, 2025 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | E Potential harm, pattern | Corrected June 11, 2025 |
| May 20, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected June 11, 2025 |
| May 20, 2025 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected June 11, 2025 |
| May 20, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected June 11, 2025 |
| May 20, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected June 11, 2025 |
| May 20, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 11, 2025 |
| May 20, 2025 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected June 11, 2025 |
| May 20, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected June 11, 2025 |
| October 2, 2024 Complaint | Honor each resident's preferences, choices, values and beliefs. Quality of Life and Care Deficiencies · Tag F0675 | E Potential harm, pattern | Corrected October 21, 2024 |
| October 2, 2024 Complaint | Prepare residents for a safe transfer or discharge from the nursing home. Resident Rights Deficiencies · Tag F0624 | D Potential harm, isolated | Corrected October 21, 2024 |
| June 20, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected July 8, 2024 |
| June 20, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected July 12, 2024 |
| June 20, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected July 3, 2024 |
| June 20, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected July 3, 2024 |
| June 20, 2024 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected July 3, 2024 |
| June 20, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected July 3, 2024 |
| June 20, 2024 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | E Potential harm, pattern | Corrected July 3, 2024 |
| June 20, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 3, 2024 |
| June 20, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected July 3, 2024 |
| June 20, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected July 3, 2024 |
| June 20, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected July 3, 2024 |
| June 20, 2024 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected July 3, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $48,323 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| June 8, 2026 | Fine | $48,323 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BAKER, JEFFREY Individual | corporate director | NOT APPLICABLE | 08/01/2018 |
| BORLAND, JUDY Individual | corporate director | NOT APPLICABLE | 03/01/2012 |
| FERRIN, WILLIAM Individual | corporate director | NOT APPLICABLE | 10/01/2008 |
| JONES, LLEWELYN Individual | corporate director | NOT APPLICABLE | 06/01/2016 |
| LACEY, TAMMY Individual | corporate director | NOT APPLICABLE | 08/01/2018 |
| LOUCKS, BRIAN Individual | corporate director | NOT APPLICABLE | 05/01/2012 |
| MARGARIS, MELCHISEDEK Individual | corporate director | NOT APPLICABLE | 06/01/2015 |
| RICHARDS, PHILLIP Individual | corporate director | NOT APPLICABLE | 01/01/2015 |
| ROSE, MARILYN Individual | corporate director | NOT APPLICABLE | 10/01/2008 |
| EHLINGER, FORREST Individual | corporate officer | NOT APPLICABLE | 06/03/2014 |
| GOODNOW, JOHN Individual | corporate officer | NOT APPLICABLE | 12/02/2002 |
| HOULIHAN, BRUCE Individual | corporate officer | NOT APPLICABLE | 01/09/2022 |
| TIERNEY, GREGORY Individual | corporate officer | NOT APPLICABLE | 01/01/2021 |
| BENEFIS HEALTH SYSTEM, INC. Organization | operational/managerial control | NOT APPLICABLE | 07/16/2008 |
| EHLINGER, FORREST Individual | w-2 managing employee | NOT APPLICABLE | 06/03/2014 |
| GOODNOW, JOHN Individual | w-2 managing employee | NOT APPLICABLE | 12/02/2002 |
| HARRIS, PATRICIA Individual | w-2 managing employee | NOT APPLICABLE | 06/18/2012 |
| HILL, KATHY Individual | w-2 managing employee | NOT APPLICABLE | 02/11/2015 |
| HOULIHAN, BRUCE Individual | w-2 managing employee | NOT APPLICABLE | 11/30/2015 |
| TIERNEY, GREGORY Individual | w-2 managing employee | NOT APPLICABLE | 01/01/2021 |
Other nursing homes near Benefis Senior Services - Grandview
Benefis Senior Services - Eastview
2621 15th Ave S, Great Falls, MT 59405 · under 1 mi
Non-profit · 64 beds
- Abuse citation
★★★★★2Below averagePark Place Transitional Care and Rehabilitation
1500 32nd St S, Great Falls, MT 59405 · under 1 mi
For-profit · 189 beds · Part of Sweetwater Care
★★★★★2Below averageBenefis Senior Services - Westview
500 15th Ave S, Great Falls, MT 59405 · 1.9 mi
Non-profit · 34 beds
★★★★★2Below average
Frequently asked questions
What is Benefis Senior Services - Grandview's rating?
Benefis Senior Services - Grandview has 3 out of 5 stars on the CMS overall star rating. The average for Montana nursing homes is 2.9 stars.
How many inspection citations did Benefis Senior Services - Grandview receive?
Its most recent standard health inspection found 5 citations, compared with a Montana average of 11.1. Every citation is listed on this page with its severity.
Does Benefis Senior Services - Grandview accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Benefis Senior Services - Grandview?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Benefis Senior Services - Grandview and how do I contact it?
Benefis Senior Services - Grandview is at 3015 18th Ave S, Great Falls, MT 59405. Phone: (406) 771-6200.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.