nursing home in Great Falls, MT

Benefis Senior Services - Eastview

2621 15th Ave S, Great Falls, MT 59405 · (406) 455-5903

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★4
  • Quality measures★★★★★3
  • Abuse citation

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Benefis Senior Services - Eastview at a glance

Benefis Senior Services - Eastview is a 64-bed non-profit nursing home in Great Falls, Montana (Cascade County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Montana average of 2.9.

Residents receive about 4.1 hours of nursing care per day (1.1 of them from registered nurses), close to the state average of 4 hours.

Its most recent standard health inspection (July 16, 2026) found 12 health citations. The Montana average is 11.1.

Federal regulators fined it 2 times in the past three years, totaling $99,129.

Nursing staff turnover is 53.4% per year (state average 54.8%).

Facility details

Type
Nursing home
Ownership
Non Profit - Corporation
Beds
64
Certified for
Medicare and Medicaid
Medicare-certified since
January 1, 1967
Resident/family council
Resident
County
Cascade County
CMS Certification Number
275012

Ratings

MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 52.9 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)4 / 53.6 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)3 / 53 / 53.6 / 5Worse
Long-stay quality rating (higher is better)2 / 52.8 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)4 / 53.3 / 53.3 / 5Better

Staffing

This facility4.15 hrsMontana average4.05 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Montana and U.S. averages
MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.15 hrs4.05 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)1.09 hrs0.98 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.48 hrs2.57 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.78 hrs3.59 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)53.4%54.8%45.8%Worse
Registered nurse turnover (yearly) (lower is better)52.4%48.3%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility12Montana average11U.S. average9
Health citations in the most recent inspection: this facility vs. Montana and U.S. averages
MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)12119Worse
Citations from complaint investigations (latest cycle) (lower is better)843Worse
Weighted health inspection score ⓘ (lower is better)83104.780.6Average

Penalties

This facility2Montana average2U.S. average1
Fines in the past 3 years: this facility vs. Montana and U.S. averages
MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)221Worse
Total fines in the past 3 years (lower is better)$99,129$55,610$30,972Worse
All federal penalties in the past 3 years (lower is better)321Worse

Size

MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Certified beds6485107
Average residents per day605786
Occupancy93.6%69.3%80.9%

Long-stay residents

This facility7.6%Montana average4.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Montana and U.S. averages
MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)7.6%4.4%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)4%6.3%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)21.1%20.4%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)3.1%2.9%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)7.8%2.1%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)33.2%18.7%13.9%Worse
Long-stay residents whose walking worsened (lower is better)17.5%17.2%14.1%Worse
Long-stay residents who lose too much weight (lower is better)8.8%6.2%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)5.1%5.6%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.6%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)24.2%15.8%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)35.9%24.1%19%Worse
Long-stay residents given a flu vaccine (higher is better)93.8%93.6%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.6%96.5%93.6%Better

Short-stay residents

This facility0%Montana average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Montana and U.S. averages
MeasureThis facilityMontana avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)81.8%73.8%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)91%81.2%82%Better

Inspection citations

State inspectors cited this home for 29 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.

DateCitationSeverityStatus
July 16, 2026
Fire safety
Meet other general requirements.
Construction Deficiencies · Tag K0100
F
Potential harm, widespread
Corrected August 5, 2026
July 16, 2026
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
F
Potential harm, widespread
Corrected August 5, 2026
July 16, 2026
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected August 16, 2026
July 16, 2026
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected August 5, 2026
July 16, 2026
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected August 8, 2026
July 16, 2026
Standard
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
E
Potential harm, pattern
Corrected August 8, 2026
July 16, 2026
Standard
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
D
Potential harm, isolated
Corrected August 8, 2026
July 16, 2026
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected August 8, 2026
July 16, 2026
Standard
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Tag F0628
D
Potential harm, isolated
Corrected August 8, 2026
July 16, 2026
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected August 8, 2026
December 16, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected November 19, 2025
December 16, 2025
Complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected December 30, 2025
October 23, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
G
Actual harm, isolated
Corrected November 14, 2025
October 23, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected November 14, 2025
October 23, 2025
Complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care Deficiencies · Tag F0744
D
Potential harm, isolated
Corrected November 14, 2025
October 23, 2025
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected November 14, 2025
June 19, 2025
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected July 3, 2025
June 19, 2025
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected July 3, 2025
June 19, 2025
Fire safety
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0908
E
Potential harm, pattern
Corrected July 24, 2025
June 19, 2025
Fire safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914
E
Potential harm, pattern
Corrected July 3, 2025
June 19, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected July 3, 2025
June 19, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected July 4, 2025
June 19, 2025
Standard
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Tag F0679
E
Potential harm, pattern
Corrected July 4, 2025
June 19, 2025
Standard
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
E
Potential harm, pattern
Corrected July 4, 2025
June 19, 2025
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
E
Potential harm, pattern
Corrected July 4, 2025
June 19, 2025
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
E
Potential harm, pattern
Corrected July 4, 2025
June 19, 2025
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected July 4, 2025
June 19, 2025
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected July 4, 2025
June 19, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected July 4, 2025
June 19, 2025
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected July 4, 2025
June 19, 2025
Standard
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies · Tag F0740
D
Potential harm, isolated
Corrected July 4, 2025
June 19, 2025
Standard
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Quality of Life and Care Deficiencies · Tag F0742
D
Potential harm, isolated
Corrected July 4, 2025
June 19, 2025
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected July 4, 2025
December 31, 2024
Complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
F
Potential harm, widespread
Corrected January 21, 2025
December 31, 2024
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected January 21, 2025
October 9, 2024
Complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care Deficiencies · Tag F0744
E
Potential harm, pattern
Corrected October 30, 2024
October 9, 2024
Complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies · Tag F0740
D
Potential harm, isolated
Corrected October 30, 2024
June 20, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected July 1, 2024
June 20, 2024
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected July 1, 2024
June 20, 2024
Fire safety
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911
D
Potential harm, isolated
Corrected July 1, 2024
January 29, 2024
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected February 21, 2024

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 3 federal penalties in the past three years, including $99,129 in fines.

DatePenaltyAmount / length
October 23, 2025Fine$36,377
July 29, 2024Payment Denial64 days from August 27, 2024
July 29, 2024Fine$62,752

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
ADDISON, THOMAS
Individual
adp of the snfNOT APPLICABLE03/06/2015
BENEFIS HEALTH SYSTEM, INC.
Organization
adp of the snfNOT APPLICABLE07/16/2008
BRADY, SHELIA
Individual
adp of the snfNOT APPLICABLE07/07/2024
GINNATY, RAYN
Individual
adp of the snfNOT APPLICABLE09/15/2013
HOULIHAN, BRUCE
Individual
adp of the snfNOT APPLICABLE01/09/2022
KREBS, DAVID
Individual
adp of the snfNOT APPLICABLE11/04/2019
LINDER, AMY
Individual
adp of the snfNOT APPLICABLE01/01/2025
SLY, MACKENZIE
Individual
adp of the snfNOT APPLICABLE03/03/2025
AMMONDSON, DEBRA
Individual
corporate directorNOT APPLICABLE01/01/2025
BAKER, JEFFREY
Individual
corporate directorNOT APPLICABLE08/01/2018
BORLAND, JUDY
Individual
corporate directorNOT APPLICABLE03/01/2012
FERRIN, WILLIAM
Individual
corporate directorNOT APPLICABLE10/01/2008
GINNATY, RAYN
Individual
corporate directorNOT APPLICABLE01/01/2024
HOYER, HEATHER
Individual
corporate directorNOT APPLICABLE01/01/2025
JONES, LLEWELYN
Individual
corporate directorNOT APPLICABLE06/01/2016
LOUCKS, BRIAN
Individual
corporate directorNOT APPLICABLE05/01/2012
MARGARIS, MELCHISEDEK
Individual
corporate directorNOT APPLICABLE06/01/2015
RICHARDS, PHILLIP
Individual
corporate directorNOT APPLICABLE01/01/2015
STUART, DUSTIN
Individual
corporate directorNOT APPLICABLE01/01/2025
TIERNEY, GREGORY
Individual
corporate directorNOT APPLICABLE01/01/2021
FERRIN, WILLIAM
Individual
corporate officerNOT APPLICABLE10/01/2008
GINNATY, RAYN
Individual
corporate officerNOT APPLICABLE09/15/2013
HOULIHAN, BRUCE
Individual
corporate officerNOT APPLICABLE01/09/2022
LOUCKS, BRIAN
Individual
corporate officerNOT APPLICABLE05/01/2012
BENEFIS HEALTH SYSTEM, INC.
Organization
direct ownership interestNOT APPLICABLE07/16/2008
GOODNOW, JOHN
Individual
indirect ownership interestNOT APPLICABLE12/02/2002
ADDISON, THOMAS
Individual
operational/managerial controlNOT APPLICABLE03/06/2015
BENEFIS HEALTH SYSTEM, INC.
Organization
operational/managerial controlNOT APPLICABLE07/16/2008
BRADY, SHELIA
Individual
operational/managerial controlNOT APPLICABLE07/07/2024
GINNATY, RAYN
Individual
operational/managerial controlNOT APPLICABLE09/15/2013
HOULIHAN, BRUCE
Individual
operational/managerial controlNOT APPLICABLE01/09/2022
KREBS, DAVID
Individual
operational/managerial controlNOT APPLICABLE11/04/2019
LINDER, AMY
Individual
operational/managerial controlNOT APPLICABLE01/01/2025
SLY, MACKENZIE
Individual
operational/managerial controlNOT APPLICABLE03/03/2025

Other nursing homes near Benefis Senior Services - Eastview

  1. Benefis Senior Services - Grandview

    3015 18th Ave S, Great Falls, MT 59405 · under 1 mi

    Non-profit · 48 beds

    ★★★★★3Average
  2. Park Place Transitional Care and Rehabilitation

    1500 32nd St S, Great Falls, MT 59405 · under 1 mi

    For-profit · 189 beds · Part of Sweetwater Care

    ★★★★★2Below average
  3. Benefis Senior Services - Westview

    500 15th Ave S, Great Falls, MT 59405 · 1.9 mi

    Non-profit · 34 beds

    ★★★★★2Below average

All nursing homes in Great Falls, MT · Compare side by side

Frequently asked questions

What is Benefis Senior Services - Eastview's rating?

Benefis Senior Services - Eastview has 2 out of 5 stars on the CMS overall star rating. The average for Montana nursing homes is 2.9 stars.

How many inspection citations did Benefis Senior Services - Eastview receive?

Its most recent standard health inspection found 12 citations, compared with a Montana average of 11.1. Every citation is listed on this page with its severity.

Does Benefis Senior Services - Eastview accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Benefis Senior Services - Eastview?

It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Benefis Senior Services - Eastview and how do I contact it?

Benefis Senior Services - Eastview is at 2621 15th Ave S, Great Falls, MT 59405. Phone: (406) 455-5903.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.