nursing home in Kalamazoo, MI
Villa at Borgess Place
3057 Gull Road, Kalamazoo, MI 49048 · (269) 552-6500
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Villa at Borgess Place at a glance
Villa at Borgess Place is a 101-bed for-profit nursing home in Kalamazoo, Michigan (Kalamazoo County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Michigan average of 3.1.
Residents receive about 4.4 hours of nursing care per day (0.6 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (August 13, 2025) found 31 health citations. The Michigan average is 9.9.
Federal regulators fined it 1 time in the past three years, totaling $46,409.
Nursing staff turnover is 63.6% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 101
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Villa Healthcare
- Medicare-certified since
- April 16, 1976
- Resident/family council
- Resident
- County
- Kalamazoo County
- CMS Certification Number
- 235289
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.9 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.40 hrs | 3.99 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.58 hrs | 0.78 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.72 hrs | 2.33 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.90 hrs | 3.50 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 63.6% | 44.1% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 61.9% | 39.2% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 2 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 31 | 10 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 17 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 290.5 | 89.4 | 80.6 | Worse |
Penalties
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $46,409 | $29,376 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 101 | 104 | 107 | |
| Average residents per day | 93 | 86 | 86 | |
| Occupancy | 91.7% | 83.4% | 80.9% |
Long-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.7% | 3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 7.9% | 5.1% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 4.9% | 14.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.5% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.7% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 10.7% | 10.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 14.1% | 12% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 1.3% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 8.2% | 4.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 13% | 19.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 29.3% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 95.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.3% | 1.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 94.1% | 79.5% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 86% | 83.3% | 82% | Average |
Inspection citations
State inspectors cited this home for 70 health deficiencies and 16 fire safety deficiencies in the inspection records CMS currently publishes. 5 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 21, 2026 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected April 22, 2026 |
| April 21, 2026 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected April 22, 2026 |
| April 21, 2026 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 13, 2026 |
| March 26, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected April 22, 2026 |
| March 26, 2026 Complaint | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected April 22, 2026 |
| March 26, 2026 Complaint | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights Deficiencies · Tag F0627 | D Potential harm, isolated | Corrected April 22, 2026 |
| March 26, 2026 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected April 22, 2026 |
| December 10, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected January 5, 2026 |
| December 10, 2025 Complaint | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected January 5, 2026 |
| December 10, 2025 Complaint | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected January 5, 2026 |
| December 10, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected January 5, 2026 |
| December 10, 2025 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected January 5, 2026 |
| December 10, 2025 Complaint | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected January 5, 2026 |
| August 13, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected September 5, 2025 |
| August 13, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected September 5, 2025 |
| August 13, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected September 5, 2025 |
| August 13, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected September 5, 2025 |
| August 13, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected September 5, 2025 |
| August 13, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected September 5, 2025 |
| August 13, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected September 5, 2025 |
| August 13, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected October 3, 2025 |
| August 13, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | G Actual harm, isolated | Corrected September 9, 2025 |
| August 13, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected September 9, 2025 |
| August 13, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected September 9, 2025 |
| August 13, 2025 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | E Potential harm, pattern | Corrected September 9, 2025 |
| August 13, 2025 Standard | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. Administration Deficiencies · Tag F0847 | E Potential harm, pattern | Corrected September 9, 2025 |
| August 13, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected October 3, 2025 |
| August 13, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected September 9, 2025 |
| August 13, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected October 3, 2025 |
| August 13, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected October 3, 2025 |
| August 13, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 13, 2025 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 13, 2025 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 13, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 13, 2025 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 13, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 13, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 13, 2025 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected September 9, 2025 |
| June 9, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected May 12, 2025 |
| June 9, 2025 Complaint | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | F Potential harm, widespread | Corrected July 14, 2025 |
| June 9, 2025 Complaint | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | E Potential harm, pattern | Corrected July 14, 2025 |
| June 9, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected July 14, 2025 |
| June 9, 2025 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected July 14, 2025 |
| June 9, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected July 14, 2025 |
| June 9, 2025 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected July 14, 2025 |
| February 25, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 21, 2025 |
| February 11, 2025 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 21, 2025 |
| February 11, 2025 Complaint | Develop, implement, and/or maintain an effective training program for all new and existing staff members. Administration Deficiencies · Tag F0940 | D Potential harm, isolated | Corrected March 21, 2025 |
| February 11, 2025 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected March 21, 2025 |
| September 18, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected October 10, 2024 |
| September 18, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected October 10, 2024 |
| September 18, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected October 10, 2024 |
| August 29, 2024 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | F Potential harm, widespread | Corrected October 4, 2024 |
| August 29, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected October 4, 2024 |
| August 29, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected October 4, 2024 |
| August 29, 2024 Fire safety | Have corridors or aisles that are unobstructed and are at least 8 feet in width. Egress Deficiencies · Tag K0232 | E Potential harm, pattern | Corrected October 4, 2024 |
| August 29, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected October 4, 2024 |
| August 29, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 4, 2024 |
| August 29, 2024 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | E Potential harm, pattern | Corrected October 4, 2024 |
| August 29, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected October 4, 2024 |
| August 29, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 4, 2024 |
| August 29, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected October 4, 2024 |
| August 29, 2024 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected October 4, 2024 |
| August 29, 2024 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected October 4, 2024 |
| August 29, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected October 4, 2024 |
| August 29, 2024 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected October 4, 2024 |
| August 29, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected October 4, 2024 |
| August 29, 2024 Standard | Have a policy regarding use and storage of foods brought to residents by family and other visitors. Nutrition and Dietary Deficiencies · Tag F0813 | D Potential harm, isolated | Corrected October 4, 2024 |
| August 29, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected October 4, 2024 |
| August 29, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected October 4, 2024 |
| August 29, 2024 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected October 4, 2024 |
| August 29, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected October 4, 2024 |
| January 3, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected February 2, 2024 |
| September 6, 2023 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 13, 2023 |
| July 12, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected August 9, 2023 |
| July 12, 2023 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected August 9, 2023 |
| July 12, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected August 9, 2023 |
| July 12, 2023 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected August 9, 2023 |
| July 12, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 9, 2023 |
| July 12, 2023 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected August 9, 2023 |
| July 12, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected August 9, 2023 |
| July 12, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected August 9, 2023 |
| July 12, 2023 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected August 9, 2023 |
| July 12, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected August 9, 2023 |
| July 12, 2023 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected August 9, 2023 |
| July 12, 2023 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected August 9, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $46,409 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 13, 2025 | Payment Denial | 23 days from September 10, 2025 |
| August 13, 2025 | Fine | $46,409 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| AARON FAMILY INVESTMENT TRUST Organization | 5% or greater direct ownership interest | 31% | 09/03/2024 |
| AB INVESTMENT TRUST U/A/D 01/03/23 Organization | 5% or greater direct ownership interest | 13% | 09/03/2024 |
| BAUMOL, YEHOSHUA Individual | 5% or greater direct ownership interest | 27% | 09/03/2024 |
| 3057 GULL ROAD LLC Organization | adp of the snf | NOT APPLICABLE | 12/12/2024 |
| AARON FAMILY INVESTMENT TRUST Organization | adp of the snf | NOT APPLICABLE | 12/02/2024 |
| AARON, JONATHAN Individual | adp of the snf | NOT APPLICABLE | 12/23/2024 |
| AB INVESTMENT TRUST U/A/D 01/03/23 Organization | adp of the snf | NOT APPLICABLE | 12/02/2024 |
| BAUMOL, YEHOSHUA Individual | adp of the snf | NOT APPLICABLE | 12/02/2024 |
| BERGER, MENACHEM Individual | adp of the snf | NOT APPLICABLE | 12/23/2024 |
| CUDNEY, KIERSTEN Individual | adp of the snf | NOT APPLICABLE | 12/02/2024 |
| GRAF, MARCELLA Individual | adp of the snf | NOT APPLICABLE | 12/23/2024 |
| ISRAEL, BENJAMIN Individual | adp of the snf | NOT APPLICABLE | 12/05/2024 |
| ISRAEL FAMILY INVESTMENT TRUST Organization | adp of the snf | NOT APPLICABLE | 12/02/2024 |
| ISRAEL INVESTMENT TR Organization | adp of the snf | NOT APPLICABLE | 12/02/2024 |
| NAGEL, STEVEN Individual | adp of the snf | NOT APPLICABLE | 12/02/2024 |
| OMNIA HEALTHCARE GROUP LLC Organization | adp of the snf | NOT APPLICABLE | 12/23/2024 |
| OPRESCU, NICOARA Individual | adp of the snf | NOT APPLICABLE | 12/12/2024 |
| STERN, TODD Individual | adp of the snf | NOT APPLICABLE | 12/05/2024 |
| TODD A STERN 2015 IRRV INS TR Organization | adp of the snf | NOT APPLICABLE | 12/02/2024 |
| AARON, JONATHAN Individual | corporate officer | NOT APPLICABLE | 09/03/2024 |
| AARON, JONATHAN Individual | managing control - governing body | NOT APPLICABLE | 09/03/2024 |
| AARON, JONATHAN Individual | operational/managerial control | NOT APPLICABLE | 09/03/2024 |
| CUDNEY, KIERSTEN Individual | operational/managerial control | NOT APPLICABLE | 12/02/2024 |
| GRAF, MARCELLA Individual | operational/managerial control | NOT APPLICABLE | 12/02/2024 |
| OMNIA HEALTHCARE GROUP LLC Organization | operational/managerial control | NOT APPLICABLE | 12/23/2024 |
| CUDNEY, KIERSTEN Individual | w-2 managing employee | NOT APPLICABLE | 09/03/2024 |
| GRAF, MARCELLA Individual | w-2 managing employee | NOT APPLICABLE | 09/03/2024 |
| OPRESCU, NICOARA Individual | w-2 managing employee | NOT APPLICABLE | 09/03/2024 |
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Non-profit · 57 beds · Part of Life Care Services
- CMS high performer
★★★★★5Much above averageThe Laurels of Galesburg
1080 N 35th Street, Galesburg, MI 49053 · 5.8 mi
For-profit · 93 beds · Part of Ciena Healthcare/Laurel Health Care
★★★★★1Much below averagePlainwell Pines Nursing and Rehabilitation Communi
3260 East B Avenue, Plainwell, MI 49080 · 6.3 mi
For-profit · 39 beds · Part of Atrium Centers
- Abuse citation
★★★★★2Below averageMedilodge of Kalamazoo
1701 S 11th Street, Kalamazoo, MI 49009 · 6.6 mi
For-profit · 39 beds · Part of Medilodge
★★★★★2Below average
Frequently asked questions
What is Villa at Borgess Place's rating?
Villa at Borgess Place has 2 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.
How many inspection citations did Villa at Borgess Place receive?
Its most recent standard health inspection found 31 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.
Does Villa at Borgess Place accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Villa at Borgess Place?
It is for profit - corporation and part of Villa Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Villa at Borgess Place and how do I contact it?
Villa at Borgess Place is at 3057 Gull Road, Kalamazoo, MI 49048. Phone: (269) 552-6500.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.