nursing home in Kalamazoo, MI
Friendship Village
1400 N Drake Rd, Kalamazoo, MI 49006 · (269) 381-0560
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Friendship Village at a glance
Friendship Village is a 57-bed non-profit nursing home in Kalamazoo, Michigan (Kalamazoo County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Michigan average of 3.1.
Residents receive about 5.9 hours of nursing care per day (1.9 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (April 2, 2026) found 2 health citations. The Michigan average is 9.9.
It has not received a federal fine in the past three years.
Nursing staff turnover is 20% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 57
- Certified for
- Medicare
- Chain / affiliated entity
- Life Care Services
- Medicare-certified since
- March 1, 1976
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Kalamazoo County
- CMS Certification Number
- 235248
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.9 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 2 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.91 hrs | 3.99 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.87 hrs | 0.78 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.39 hrs | 2.33 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 5.12 hrs | 3.50 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 20% | 44.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 13.3% | 39.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 13 | 89.4 | 80.6 | Better |
Penalties
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $29,376 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 57 | 104 | 107 | |
| Average residents per day | 42 | 86 | 86 | |
| Occupancy | 73.2% | 83.4% | 80.9% |
Long-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.8% | 3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.3% | 5.1% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 27.9% | 14.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 3.7% | 1.5% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 12.5% | 10.8% | 13.9% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1% | 4.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.3% | 19.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 27.7% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.1% | 95.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 92.6% | 79.5% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 83.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 16 health deficiencies and 28 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 2, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected May 12, 2026 |
| April 2, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected May 12, 2026 |
| April 2, 2026 Fire safety | Provide emergency officials' contact information. Emergency Preparedness Deficiencies · Tag E0031 | F Potential harm, widespread | Corrected May 12, 2026 |
| April 2, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected May 12, 2026 |
| April 2, 2026 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | E Potential harm, pattern | Corrected May 12, 2026 |
| April 2, 2026 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected May 12, 2026 |
| April 2, 2026 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected May 12, 2026 |
| April 2, 2026 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected May 12, 2026 |
| April 2, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected May 12, 2026 |
| April 2, 2026 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected May 12, 2026 |
| April 2, 2026 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | E Potential harm, pattern | Corrected May 12, 2026 |
| April 2, 2026 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected May 12, 2026 |
| April 2, 2026 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected May 12, 2026 |
| April 2, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected May 12, 2026 |
| April 2, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 12, 2026 |
| January 23, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected March 4, 2025 |
| January 23, 2025 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected March 4, 2025 |
| January 23, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected March 4, 2025 |
| January 23, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected March 4, 2025 |
| January 23, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected March 4, 2025 |
| January 23, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected March 4, 2025 |
| January 23, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected March 4, 2025 |
| January 23, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected March 4, 2025 |
| January 23, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected March 4, 2025 |
| January 23, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 4, 2025 |
| January 23, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected March 4, 2025 |
| January 23, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected March 4, 2025 |
| February 29, 2024 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected April 15, 2024 |
| February 29, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected April 15, 2024 |
| February 29, 2024 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected April 15, 2024 |
| February 29, 2024 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected April 15, 2024 |
| February 29, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected April 15, 2024 |
| February 29, 2024 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected April 15, 2024 |
| February 29, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected April 15, 2024 |
| February 29, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected April 15, 2024 |
| February 29, 2024 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected April 15, 2024 |
| February 29, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected April 15, 2024 |
| February 29, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 9, 2024 |
| February 29, 2024 Standard | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration Deficiencies · Tag F0851 | F Potential harm, widespread | Corrected April 9, 2024 |
| February 29, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected April 9, 2024 |
| February 29, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected April 9, 2024 |
| February 29, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 9, 2024 |
| February 29, 2024 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected April 9, 2024 |
| February 29, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 9, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| LIFE CARE SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 04/11/2025 |
| OPRESCU, NICOARA Individual | adp of the snf | NOT APPLICABLE | 04/11/2025 |
| RISER, DAVID Individual | adp of the snf | NOT APPLICABLE | 04/11/2025 |
| BREYFOGLE, KATHY Individual | corporate director | NOT APPLICABLE | 10/01/2017 |
| CARRIVEAU, LISA Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| CHARLES, NANCY Individual | corporate director | NOT APPLICABLE | 10/01/2024 |
| GIBB, TYLER Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| GRESCHAK, KENNETH Individual | corporate director | NOT APPLICABLE | 11/01/2024 |
| HINMAN, DAWNANN Individual | corporate director | NOT APPLICABLE | 10/01/2024 |
| HURWITZ, SHERALEE Individual | corporate director | NOT APPLICABLE | 10/01/2024 |
| KURTH, RICHARD Individual | corporate director | NOT APPLICABLE | 10/01/2017 |
| MARTIN, VICTORIA Individual | corporate director | NOT APPLICABLE | 10/01/2017 |
| MCDONALD, TODD Individual | corporate director | NOT APPLICABLE | 10/01/2015 |
| SCHICKER, SIMONE Individual | corporate director | NOT APPLICABLE | 10/21/2022 |
| SCHRUM, SCOTT Individual | corporate director | NOT APPLICABLE | 11/01/2022 |
| WEDDING, BRENT Individual | corporate director | NOT APPLICABLE | 10/01/2023 |
| BREYFOGLE, KATHY Individual | corporate officer | NOT APPLICABLE | 03/01/2020 |
| HAMILTON, EAN Individual | corporate officer | NOT APPLICABLE | 10/01/2022 |
| MARTIN, VICTORIA Individual | corporate officer | NOT APPLICABLE | 10/01/2017 |
| MCDONALD, TODD Individual | corporate officer | NOT APPLICABLE | 03/01/2020 |
| SCHICKER, SIMONE Individual | corporate officer | NOT APPLICABLE | 10/21/2022 |
| SCHRUM, SCOTT Individual | corporate officer | NOT APPLICABLE | 11/01/2022 |
| WEDDING, BRENT Individual | corporate officer | NOT APPLICABLE | 10/01/2023 |
| CAIN, TIMOTHY Individual | operational/managerial control | NOT APPLICABLE | 10/02/2022 |
| LIFE CARE SERVICES LLC Organization | operational/managerial control | NOT APPLICABLE | 09/30/2022 |
| OPRESCU, NICOARA Individual | operational/managerial control | NOT APPLICABLE | 02/27/2012 |
| RISER, DAVID Individual | operational/managerial control | NOT APPLICABLE | 12/01/2023 |
Other nursing homes near Friendship Village
Medilodge of Westwood
2575 N Drake Road, Kalamazoo, MI 49006 · under 1 mi
For-profit · 97 beds · Part of Medilodge
★★★★★1Much below averageMedilodge of Kalamazoo
1701 S 11th Street, Kalamazoo, MI 49009 · 2.2 mi
For-profit · 39 beds · Part of Medilodge
★★★★★2Below averageHarold and Grace Upjohn Community Care Center
2400 Portage St, Kalamazoo, MI 49001 · 4.8 mi
Non-profit · 84 beds
★★★★★1Much below averageVilla at Borgess Place
3057 Gull Road, Kalamazoo, MI 49048 · 5.5 mi
For-profit · 101 beds · Part of Villa Healthcare
★★★★★2Below averageAlamo Cove Rehab and Nursing Center
8290 W C Ave, Kalamazoo, MI 49009 · 6.7 mi
For-profit · 100 beds · Part of Avon Healthcare
- Special Focus candidate
★★★★★1Much below averageMedilodge of Portage
7855 Currier Dr, Portage, MI 49002 · 7.7 mi
For-profit · 117 beds · Part of Medilodge
★★★★★3Average
Frequently asked questions
What is Friendship Village's rating?
Friendship Village has 5 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.
How many inspection citations did Friendship Village receive?
Its most recent standard health inspection found 2 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.
Does Friendship Village accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Friendship Village?
It is non profit - corporation and part of Life Care Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Friendship Village and how do I contact it?
Friendship Village is at 1400 N Drake Rd, Kalamazoo, MI 49006. Phone: (269) 381-0560.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.