nursing home in Kalamazoo, MI
Medilodge of Kalamazoo
1701 S 11th Street, Kalamazoo, MI 49009 · (269) 375-2020
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Medilodge of Kalamazoo at a glance
Medilodge of Kalamazoo is a 39-bed for-profit nursing home in Kalamazoo, Michigan (Kalamazoo County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Michigan average of 3.1.
Residents receive about 3.6 hours of nursing care per day (1.1 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (July 9, 2025) found 10 health citations. The Michigan average is 9.9.
It has not received a federal fine in the past three years.
Nursing staff turnover is 39% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 39
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Medilodge
- Medicare-certified since
- April 5, 1976
- Resident/family council
- Resident
- County
- Kalamazoo County
- CMS Certification Number
- 235282
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.9 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 3 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.64 hrs | 3.99 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 1.12 hrs | 0.78 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.94 hrs | 2.33 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.08 hrs | 3.50 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 39% | 44.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 50% | 39.2% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 10 | 10 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 4 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 99.5 | 89.4 | 80.6 | Worse |
Penalties
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $29,376 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 39 | 104 | 107 | |
| Average residents per day | 37 | 86 | 86 | |
| Occupancy | 95.1% | 83.4% | 80.9% |
Long-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.5% | 3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 6.5% | 5.1% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 17% | 14.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.6% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 9.6% | 10.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 9.4% | 12% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 7.5% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 4.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 41.5% | 19.4% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 21.4% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 96.9% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 95.5% | 95.3% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.6% | 1.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 90.1% | 79.5% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 88.9% | 83.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 24 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 11, 2026 Complaint | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights Deficiencies · Tag F0627 | G Actual harm, isolated | Corrected July 8, 2026 |
| June 11, 2026 Complaint | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected July 8, 2026 |
| June 11, 2026 Complaint | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected July 8, 2026 |
| June 11, 2026 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected July 8, 2026 |
| July 9, 2025 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected July 17, 2025 |
| July 9, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected July 25, 2025 |
| July 9, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected July 17, 2025 |
| July 9, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected July 29, 2025 |
| July 9, 2025 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | E Potential harm, pattern | Corrected July 29, 2025 |
| July 9, 2025 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected August 21, 2025 |
| July 9, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 21, 2025 |
| July 9, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 29, 2025 |
| July 9, 2025 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected July 29, 2025 |
| May 14, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected April 22, 2025 |
| August 1, 2024 Fire safety | Ensure that sources of ignition are removed from patients receiving respiratory therapy. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0925 | E Potential harm, pattern | Corrected August 20, 2024 |
| August 1, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected August 20, 2024 |
| August 1, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 20, 2024 |
| August 1, 2024 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected August 20, 2024 |
| August 1, 2024 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected August 20, 2024 |
| August 1, 2024 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected August 20, 2024 |
| August 1, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 20, 2024 |
| May 23, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected February 12, 2024 |
| June 14, 2023 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | F Potential harm, widespread | Corrected July 6, 2023 |
| June 14, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected July 6, 2023 |
| June 14, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected July 6, 2023 |
| June 14, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected July 6, 2023 |
| June 14, 2023 Standard | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care Deficiencies · Tag F0744 | E Potential harm, pattern | Corrected July 11, 2023 |
| June 14, 2023 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected July 11, 2023 |
| June 14, 2023 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected July 11, 2023 |
| June 14, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 11, 2023 |
| June 14, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 11, 2023 |
| June 14, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected July 11, 2023 |
| June 14, 2023 Standard | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. Resident Rights Deficiencies · Tag F0573 | D Potential harm, isolated | Corrected July 11, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $0 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| July 9, 2025 | Payment Denial | 9 days from August 12, 2025 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ARK OPCO GROUP, LLC Organization | 5% or greater direct ownership interest | 100% | 07/01/2015 |
| B&Y TRUST Organization | 5% or greater indirect ownership interest | — | 07/01/2015 |
| CODY HEALTHCARE S CORP Organization | 5% or greater indirect ownership interest | — | 07/01/2015 |
| CRAIG FLASHNER 2007 TRUST Organization | 5% or greater indirect ownership interest | — | 07/01/2015 |
| NORCROSS, ROBERT Individual | contracted managing employee | NOT APPLICABLE | 07/01/2015 |
| FLASHNER, CRAIG Individual | corporate director | NOT APPLICABLE | 07/02/2015 |
| PERLSTEIN, YITZCHOK Individual | corporate director | NOT APPLICABLE | 07/02/2015 |
| FLASHNER, CRAIG Individual | operational/managerial control | NOT APPLICABLE | 07/01/2015 |
| NOBLE HEALTHCARE MANAGEMENT, LLC Organization | operational/managerial control | NOT APPLICABLE | 07/01/2015 |
| PERLSTEIN, YITZCHOK Individual | operational/managerial control | NOT APPLICABLE | 07/01/2015 |
| PRESTIGE ADMINISTRATIVE SERVICES, LLC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2016 |
| ROGERS, STACEY Individual | operational/managerial control | NOT APPLICABLE | 07/01/2015 |
| KIRK, KRISTINE Individual | w-2 managing employee | NOT APPLICABLE | 09/02/2016 |
Other nursing homes near Medilodge of Kalamazoo
Friendship Village
1400 N Drake Rd, Kalamazoo, MI 49006 · 2.2 mi
Non-profit · 57 beds · Part of Life Care Services
- CMS high performer
★★★★★5Much above averageMedilodge of Westwood
2575 N Drake Road, Kalamazoo, MI 49006 · 3 mi
For-profit · 97 beds · Part of Medilodge
★★★★★1Much below averageHarold and Grace Upjohn Community Care Center
2400 Portage St, Kalamazoo, MI 49001 · 4.5 mi
Non-profit · 84 beds
★★★★★1Much below averageMedilodge of Portage
7855 Currier Dr, Portage, MI 49002 · 6.1 mi
For-profit · 117 beds · Part of Medilodge
★★★★★3AverageVilla at Borgess Place
3057 Gull Road, Kalamazoo, MI 49048 · 6.6 mi
For-profit · 101 beds · Part of Villa Healthcare
★★★★★2Below average- ★★★★★3Average
Frequently asked questions
What is Medilodge of Kalamazoo's rating?
Medilodge of Kalamazoo has 2 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.
How many inspection citations did Medilodge of Kalamazoo receive?
Its most recent standard health inspection found 10 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.
Does Medilodge of Kalamazoo accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Medilodge of Kalamazoo?
It is for profit - limited liability company and part of Medilodge. The ownership section on this page lists the owners and managers reported to CMS.
Where is Medilodge of Kalamazoo and how do I contact it?
Medilodge of Kalamazoo is at 1701 S 11th Street, Kalamazoo, MI 49009. Phone: (269) 375-2020.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.