nursing home in Lowell, MI
The Laurels of Kent
350 N Center St, Lowell, MI 49331 · (616) 897-8473
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Laurels of Kent at a glance
The Laurels of Kent is a 153-bed for-profit nursing home in Lowell, Michigan (Kent County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Michigan average of 3.1.
Residents receive about 3.1 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (February 24, 2026) found 7 health citations. The Michigan average is 9.9.
Federal regulators fined it 1 time in the past three years, totaling $62,010.
Nursing staff turnover is 41.1% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 153
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Ciena Healthcare/Laurel Health Care
- Medicare-certified since
- July 1, 1978
- Resident/family council
- Resident
- County
- Kent County
- CMS Certification Number
- 235253
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.9 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.5 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.09 hrs | 3.99 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.44 hrs | 0.78 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.95 hrs | 2.33 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.90 hrs | 3.50 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 41.1% | 44.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 25% | 39.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 65 | 89.4 | 80.6 | Better |
Penalties
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $62,010 | $29,376 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 153 | 104 | 107 | |
| Average residents per day | 94 | 86 | 86 | |
| Occupancy | 61.3% | 83.4% | 80.9% |
Long-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.3% | 3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.6% | 5.1% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 12.6% | 14.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.6% | 1.5% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.8% | 0.8% | 0.8% | Average |
| Long-stay residents needing more help with daily activities (lower is better) | 11.3% | 10.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 8.5% | 12% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6.1% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 3% | 4.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 4.3% | 19.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 21.4% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 97.9% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 93.9% | 95.3% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3.6% | 1.1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 88.9% | 79.5% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 78.1% | 83.3% | 82% | Average |
Inspection citations
State inspectors cited this home for 38 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 24, 2026 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected March 25, 2026 |
| February 24, 2026 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | F Potential harm, widespread | Corrected March 25, 2026 |
| February 24, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected March 25, 2026 |
| February 24, 2026 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected March 25, 2026 |
| February 24, 2026 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | F Potential harm, widespread | Corrected March 25, 2026 |
| February 24, 2026 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | E Potential harm, pattern | Corrected March 25, 2026 |
| February 24, 2026 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected March 25, 2026 |
| February 24, 2026 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected March 25, 2026 |
| February 24, 2026 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected March 25, 2026 |
| February 24, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 25, 2026 |
| February 24, 2026 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected March 25, 2026 |
| August 28, 2025 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected September 19, 2025 |
| April 15, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | E Potential harm, pattern | Corrected May 6, 2025 |
| April 15, 2025 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected May 6, 2025 |
| April 15, 2025 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | E Potential harm, pattern | Corrected May 6, 2025 |
| April 9, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected May 6, 2025 |
| April 9, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected May 6, 2025 |
| December 20, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected January 13, 2025 |
| December 20, 2024 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected January 13, 2025 |
| December 20, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected January 13, 2025 |
| December 20, 2024 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected January 13, 2025 |
| December 20, 2024 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected January 13, 2025 |
| May 16, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected May 20, 2024 |
| October 25, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected November 21, 2023 |
| October 25, 2023 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected November 21, 2023 |
| October 25, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | G Actual harm, isolated | Corrected December 6, 2023 |
| October 25, 2023 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | G Actual harm, isolated | Corrected November 21, 2023 |
| October 25, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected November 21, 2023 |
| October 25, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected November 21, 2023 |
| October 25, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected November 21, 2023 |
| October 25, 2023 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected November 21, 2023 |
| October 25, 2023 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected November 21, 2023 |
| October 25, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected November 21, 2023 |
| October 25, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected November 21, 2023 |
| October 25, 2023 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected November 21, 2023 |
| October 25, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected November 21, 2023 |
| October 25, 2023 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected November 21, 2023 |
| September 20, 2023 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 9, 2023 |
| September 20, 2023 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected October 9, 2023 |
| September 20, 2023 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected October 9, 2023 |
| September 6, 2023 Complaint | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | F Potential harm, widespread | Corrected September 29, 2023 |
| September 6, 2023 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected September 29, 2023 |
| September 6, 2023 Complaint | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected September 29, 2023 |
| September 6, 2023 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected September 29, 2023 |
| September 6, 2023 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected September 29, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $62,010 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| October 25, 2023 | Payment Denial | 14 days from November 22, 2023 |
| October 25, 2023 | Fine | $62,010 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CIENA HEALTHCARE MANAGEMENT INC Organization | adp of the snf | NOT APPLICABLE | 03/31/2025 |
| DEUTSCH, NEAL Individual | adp of the snf | NOT APPLICABLE | 01/23/2025 |
| DI REZZE, JUSTIN Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| GARDINA, ANNA Individual | adp of the snf | NOT APPLICABLE | 01/23/2025 |
| KHAN, ANIS Individual | adp of the snf | NOT APPLICABLE | 02/01/2016 |
| STEPHENS, NANCY Individual | adp of the snf | NOT APPLICABLE | 01/03/2017 |
| STOBB, DAVID Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| QAZI, MOHAMMAD Individual | corporate director | NOT APPLICABLE | 02/01/2016 |
| KHAN, ANIS Individual | corporate officer | NOT APPLICABLE | 02/01/2016 |
| QAZI, MOHAMMAD Individual | corporate officer | NOT APPLICABLE | 02/01/2016 |
| LAUREL HEALTH CARE HOLDINGS, INC. Organization | direct ownership interest | NOT APPLICABLE | 02/01/2016 |
| CIENA HEALTHCARE MANAGEMENT INC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2021 |
| DI REZZE, JUSTIN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| KHAN, ANIS Individual | operational/managerial control | NOT APPLICABLE | 02/01/2016 |
| QAZI, MOHAMMAD Individual | operational/managerial control | NOT APPLICABLE | 02/01/2016 |
| STEPHENS, NANCY Individual | operational/managerial control | NOT APPLICABLE | 01/03/2017 |
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Frequently asked questions
What is The Laurels of Kent's rating?
The Laurels of Kent has 3 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.
How many inspection citations did The Laurels of Kent receive?
Its most recent standard health inspection found 7 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.
Does The Laurels of Kent accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Laurels of Kent?
It is for profit - corporation and part of Ciena Healthcare/Laurel Health Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Laurels of Kent and how do I contact it?
The Laurels of Kent is at 350 N Center St, Lowell, MI 49331. Phone: (616) 897-8473.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.